Unanswered Call Management Table; Messages - Custom; Iclid Unanswered Call Management - STARPLUS Triad 1 Product Description Manual

8-18
Chapter 8 - Digital Attendant Operations

Unanswered Call Management Table

Description
An Unanswered Call Management Table with 100-entry capacity is maintained in the system.
The calling number/name information pertaining to any unanswered call is placed in this
table at the time the system determines the call was abandoned.
This table may be accessed from any display telephone to review unanswered calls. Only an
Attendant station(s) can delete an entry from this table.
Operation
This table may be accessed from any station display phone so that the unanswered calls may
be reviewed and handled by the end user. Upon entering the review process, the functions
available to a phone are:
Conditions
Telco must activate Caller ID service.
Auto Attendant calls are considered answered.

Messages - Custom

The Custom Message feature lets the system administrator enter up to ten messages for use
by system station users. These messages may be specified and customized by the customer
on a system-wide basis.
The system administrator (Station 100) programs the ten custom messages at the first
Attendant station as follows:
1. Dial the Custom Message program code [694] on the dial pad. The following message
displays:
Table 8-2: ICLID Unanswered Call Management
Function
1. Go to beginning of table
2. Review next item in table entry
3. Step to next table entry
4. Delete table entry (Attendant only)
5. Exit table review function
6. Step to previous table entry
7. Call Back
ENT E R M S G NO
M M M D D Y Y
Button
Dial Code 635
MUTE
HOLD
FLASH
ON/OFF
TRANSFER
SPEED
H H : M M am
Messages - Custom