STARPLUS Triad 1 Product Description Manual page 251

Voice Mail
VM Transfer with ID Digits
The VM Transfer with ID Digits feature lets an Attendant or station user transfer a caller
directly into a voice mail box. This allows entry of the station identification digits by the
transferring party. A caller using this feature can transfer to a voice mail box when: 1) a station
user on the system is not forwarded to VM, or 2) the destination Voice Mail Box owner is not a
station user.
When a caller wants to be transferred into a user's Voice Mail box and that user's station is not
forwarded into voice mail, the Attendant or a station user may initiate a Voice Mail Transfer as
follows:
1. The initiating station presses the TRANS button.
2. Dial the Voice Mail Group number,
-or-
Press the preprogrammed VM group button.
3. Dial the desired party's VMID (Mail Box location) and go on-hook. The system makes the
connection to an available Voice Mail port and sends the Leave Mail Prefix (if any) plus the
digits dialed as the VMID number, then the Leave Mail Suffix digits (if any). The system
then cuts through the transferred caller.
-or-
1. The initiating system presses the Voice Mail button.
2. Press DSS button to transfer desired party's Voice Mail ID.
Conditions
CO Trunks and Internal Calls may be transferred into Voice Mail using this feature.
If no VMID digits are dialed by the transferring station, the identification digits of the
transferring station are sent to VM.
VM Tone Mode Calling Option
VM Tone Mode Calling feature lets the Voice Mail system override a called station's H or P
intercom settings.
The VM system must be programmed when placing a call to a station and Tone Ringing is
desired.
1. Dial [6#] on the dial pad.
2. Dial the station extension (call tone rings station).
The VMID (mail box location) can be any number between 000 through 999. If
4-digit VMID (Flash 09) is enabled, the range is between 0000 through 9999.
Chapter 6 - Digital Station Operation
6-73