Call Forward: Station; Call Forward - All Calls - STARPLUS Triad 1 Product Description Manual

Call Forward: Station

This feature can cover SLT extensions, however an SLT cannot perform the call coverage
function. The SLT extension does not have to be physically installed, only the SLT card
needs to be installed.
Direct CO calls have ring and LCD priority over call coverage calls. The call coverage
station must have a direct CO appearance or Loop button in order to pick up an external
call. If the call coverage station is in DND, no audible ringing sounds, however visual and
LCD information is presented.
This feature can be programmed on any key station or DSS Console with an available
flexible button. If the DSS with a call coverage button assigned is unplugged or moved,
the station associated with that DSS stops ringing until the DSS is plugged in again.
Camp On or Override drops any internal callers that a station is talking to.
Only one button type (646 or 647) per covered station can be assigned on a keyset.

Call Forward: Station

Station users may forward their calls to alternate destinations. This feature is
enabled/disabled in admin programming on a per station basis. Valid destinations are other
stations and call groups (ACD, UCD, Hunt, and Voice Mail).

Call Forward - All Calls

Activating Call Forwarding
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the All Call code [6].
4. Press DSS button of desired station,
-or-
Dial the desired extension number where all calls are to be forwarded (including ACD or
UCD, Voice Mail, and Hunt Group pilot numbers).
5. Replace handset or press ON/OFF button.
Removing Call Forwarding
1. Lift handset or press ON/OFF button.
2. Press the FWD button. A confirmation tone sounds and the FWD LED is extinguished.
Conditions
Line Queue, Call Back requests, Message Wait requests, and pre-selected messages are
canceled when a station activates call forward.
Call Back requests are not allowed at a station where calls are forwarded.
A Flex button must be programmed for this feature to operate.
"Flexible Button Assignment"
Refer to
Chapter 5 - Electronic Telephone Operation
in this chapter.
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