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Triad 1
STARPLUS Triad 1 Manuals
Manuals and User Guides for STARPLUS Triad 1. We have
1
STARPLUS Triad 1 manual available for free PDF download: Product Description Manual
STARPLUS Triad 1 Product Description Manual (496 pages)
Brand:
STARPLUS
| Category:
Telephone
| Size: 19.86 MB
Table of Contents
Table of Contents
3
Table of Contents
25
Introduction
27
Regulatory Information (U.S.A.)
29
Changes in Service
29
Incidence of Harm
29
Maintenance Limitations
29
Telephone Company Notification
29
Hearing Aid Compatibility
30
Notice of Compliance
30
UL/CSA Safety Compliance
30
Toll Fraud and DISA Disclaimer
30
Digital Station Features
31
Station Features Index
33
Directed Call Pickup
36
Directory Dialing - Stations
36
911 Alert
41
Account Codes
41
Account Codes - Forced
41
Account Codes - Traveling COS (Verified)
41
Answering Machine Emulation
42
Attendant Assignment
42
Attendant Recall
42
Automatic Call Back Timer
42
Automatic Call Distribution
42
ACD Group Member Status
43
Agent Positions
43
Alternate ACD Group Assignments
43
Guaranteed Message Announcement
44
Incoming CO Direct Ringing
44
No-Answer Recall Timer
44
No-Answer Retry Timer
44
Overflow Station Assignments
44
Overflow Station Forwarding
44
PC/ACD Interface Trace
45
Recorded Announcements (RAN)
45
Supervisor Positions
45
Supervisor/Agent Calls in Queue Status Display
46
Wrap-Up Timer Per ACD Group
46
Automatic Selection/Line Access
46
Automatic Night Service
47
Automatic Pause Insertion with Speed Dial
47
Automatic Privacy
47
Background Music
47
Battery Back-Up (Memory)
48
Busy Lamp Field
48
Call Back
48
Call Cost Display
48
Call Coverage
48
Call Forward - Preset
49
Preset Call Forward - ACD, Voice Mail, UCD, or Hunt Groups
49
Preset Call Forward - Off-Net
49
Preset Call Forward - Per CO Line
50
Preset Call Forward - Stations
50
Call Forward: Station
50
Call Forward - All Calls
50
Call Forward - Busy
50
Call Forward - Busy/No Answer
51
Call Forward - Follow-Me
51
Call Forward - no Answer
51
Call Forward - Off-Net
51
Call Park
51
Call Pickup
51
ACD/UCD Groups
51
Directed
51
Group
52
Call Transfer
52
Calling Station Tone Mode
52
Camp on
52
Camp on Recall
52
Centrex Compatibility
53
Flex Button Programming
53
Off-Hook Preference
53
Private Line Appearance
53
Programmable Flash Timer
53
Programming , #, and Hook-Flashes into Speed Dial
53
Centrex/Pbx Transfer
53
Class of Service - Day/Night
54
Class of Service - Station
54
CO Line - Access
54
CO Line - Class of Service
54
CO Line - Control (Contact)
54
CO Line - Distinctive Ring
55
CO Line - Groups
55
CO Line - Identification
55
CO Line - Incoming Ringing Assignment
55
CO Line - Loop Button
56
CO Line - Loop Supervision
56
CO Line - Pool Button Operation
56
CO Line - Queuing
56
CO Line - Ringing Options
57
CO Ring Detect
57
Conference
57
Conference Enable/Disable
57
Multi-Party Conference
57
Unsupervised Conference
57
Database Printout (Dump)
57
Database Upload/Download
58
Dial by Name
58
Dial Pulse Sending
58
Dialing Privileges
58
Direct Inward Dialing
58
Direct Inward System Access (DISA)
59
DISA Call Forwarding
59
Group Access
59
Programmable Access
59
Station Access
59
Trunk-To-Trunk
59
Direct Station Selection
60
Direct Transfer Mode
60
Directory Dialing
60
Disable Outgoing CO Line Access
60
Do Not Disturb
60
Do Not Disturb (DND)
60
One-Time Do Not Disturb
61
DTMF Sending
61
E911 Integration
61
End-To-End Signaling
61
Executive Override
61
Executive/Secretary Pairing
62
External Night Ringing
62
Flash
62
Flash Rates (Programmable)
62
Flexible Button Assignment
63
Default Button Map (Executive and Enhanced Models)
64
Digital Executive (24-Button) Telephone
64
Flexible Numbering
65
Digital Executive (12-Button) Telephone
65
Forced Least Cost Routing (LCR)
66
Forward Override
66
Group Listening
66
Headset Compatibility
66
Headset Mode
66
Hearing Aid Compatible
67
Hold - Exclusive
67
Hold - Preference
67
Hold - Recall
67
Hold - System
67
Hot Keypad
67
Hot Line/Ring down
68
Hunt Groups
68
Chaining
68
Pilot Hunting
68
Station Hunting
68
ICLID / Caller ID
68
Answered ICLID Table
69
Caller ID Name/Number
69
Caller-Entered ICLID Digits
69
Calling Number/Name Display
69
Incoming Number/Name for SMDR Records
70
Unanswered Call Management Table
70
Idle Speaker Mode
70
Incoming CO Call Transfer
70
Intercom Button(S)
71
Intercom Calling
71
Intercom Signaling Select
71
Inter-Digit Time-Out
71
Isdn
72
Electronic Key Telephone Service
72
Keyset Mode (Digital KTU Only)
73
Last Number Redial
73
Last Number Redial (LNR)
73
LCD Interactive Display
74
Least Cost Routing
74
Local Number/Name Translation Table
74
Meet Me Page
74
Message Waiting
74
Message Waiting Reminder Tone
74
Least Cost Routing (LCR)
74
Music-On-Hold
75
Mute Key
75
Name in Display
75
Name/Number Display at Idle
75
Night Service
75
Night Service Mode
76
Automatic Night Mode Operation
76
External Night Ringing
76
Manual Operation
76
Night Class of Service (COS)
76
Night Ringing Assignments
76
Universal Night Answer
76
Weekly Night Mode Schedule
76
Off-Hook Preference
77
Auto Feature Access
77
Auto Line Access
77
Hot Line/Ring down
77
Intercom Access
77
User Programmable Preference
77
Off-Hook Signaling
77
Off-Hook Preference Programming
77
Off-Hook Voice over
78
On-Hook Dialing
78
Online Programming
78
One-Touch Recording
78
Page/Relay Control
79
Paging
79
Access Restriction
79
External
79
Internal
79
Park Personal
79
Pause Timer
79
PBX Dialing Codes
80
Personalized Messages
80
Custom
80
Date and Time Entry to Personalized Message(S)
80
Personalized Message Code on a Flex Key
80
Scrollable Canned Messages
81
Preferred Line Answer
81
Privacy Release
81
Per CO Line Option
81
Per Station Option
81
Private Line
82
Pulse-To-Tone Switchover
82
Range Programming
82
Remote Administration
82
Database Upload/Download
82
Remote System Monitor and Maintenance
83
Maintenance
83
Monitor
83
Repeat Redial
83
Ring Tone (User Selectable)
84
Save Number Redial (SNR)
84
Single Line Telephone Compatibility
84
Speakerphone
84
Speed Bins/Chaining
84
Speed Dial - Flash
84
Speed Dial - Station
85
Speed Dial - System
85
Station ID Lock
85
Station Message Detail Recording (SMDR)
85
Station Relocation
85
T-1 Trunking
86
Text Messaging (Silent Response)
86
Toll Restriction (Table Driven)
86
Canned Toll Restriction
86
Transfer Recall
87
Uniform Call Distribution
87
Agent Queue Status Display
87
Alternate UCD Group Assignments
87
Auto Wrap-Up with Timer
87
Incoming CO Direct Ringing
88
No-Answer Recall Timer
88
No-Answer Retry Timer
88
Overflow Station Forwarding Assignments
88
Recorded Announcements (RAN)
88
Universal Day/Night Answer
88
Voice Mail
89
Disconnect Signal
89
In-Band Signaling Integration
89
LCD Message(S) Indication
89
Mailbox Button
90
Message Waiting Indication
90
Tone Mode Calling Option
90
Transfer with ID Digits
90
Transfer/Forward
90
Volume Control Bar
91
Single Line Telephone Features
93
SLT Features Index
95
Account Codes
96
Verified Account Codes/Traveling COS
96
Automatic Call / Uniform Call Distribution
96
Station Speed Dial
96
Automatic Line Access
97
Call Brokering
97
Call Forward
97
Call Pickup Directed
97
Call Pickup Group
97
Camp on
98
CO Line Queuing
98
Conference
98
Conference with Personal Park
98
Direct Outside Line Group Access
98
Direct Outside Line Ringing
98
Do Not Disturb (DND)
98
Handset Receiver Gain
99
Intercom Calling
99
Loop Interrupt
99
Message Waiting
99
Messages
99
Personalized
99
Custom
100
Name in Display
100
Off-Hook Preference
100
Paging
100
Access Restriction
100
External
100
Internal
100
Personal Park
100
Speed Dial - Station
101
Speed Dial - System
101
Toll Restriction (Table Driven)
101
Canned Toll Restriction
101
Transfer
101
Transfer Recall
101
Universal Day/Night Answer (UDA/UNA)
102
Voice Mail Groups (VM)
102
Message Waiting Indication
102
Universal Day/Night Answer
102
Attendant Features
103
Attendant Features - Index
105
Attendant Features/Software Packages
105
Attendant Features
106
911 Alert
106
Alternate Position
106
Automatic Night Mode
106
Direct Station Selector Console
106
Disable Outgoing Access
106
Display Timer
106
Night Service
107
Off-Net Forward - Incoming CO Lines
107
Override
107
Position
107
Preset Forward
107
Recall
107
Special Ring Mode
107
Time and Date Programming
108
Volume Control Bar
108
DSS/BLF Features
108
Busy Lamp Field Indicators
108
Direct Station Calling
108
Mapping Options
108
Messages - Custom
108
Release Key
109
Transfer Search
109
DSS Console Map #1
109
DSS Console Map #2
110
DSS Console Map #3
111
DSS Console Map #4
112
DSS Console Map #5
113
Electronic Telephone Operation
115
Introduction
117
Account Codes
119
Account Codes / Traveling COS (Verified)
119
Answering a Recall
120
Answering Machine Emulation
120
Notification Methods
120
Mailbox Options
121
Automatic Call Distribution
122
ACD Agent Help
122
Agent Login/Logout
122
ACD Agent Queue Status Display
124
ACD Available/Unavailable Mode
125
ACD Call Factor
125
ACD Call Qualification
126
ACD Group Member Status
126
ACD Overflow Station - Available/Unavailable Mode
127
ACD Overflow Station - Forwarding
128
Supervisor Login/Logout
128
Supervisor Monitor with Barge-In
129
Supervisor Queue Status Display
130
Zap Tone
131
Background Music (Optional)
131
Call Back
131
Call Coverage
132
Call Forward: Station
133
Call Forward - All Calls
133
Call Forward - Busy
134
Call Forward - Busy/No Answer
134
Call Forward - Follow-Me
134
Call Forward - no Answer
136
Call Forward - Off-Net (Via Speed Dial)
136
Caller ID Name/Number
137
Calling Station Tone Mode
137
Call Park
137
Call Park (by Station Number)
138
Call Pickup: Group Pickup
138
Call Transfer
139
Camp on
139
CO Line Access
140
CO Line Queuing
140
Conference Combinations
141
Default Numbering Plan
142
Dial by Name
142
Directory Dialing - Stations
143
Directed Call Pickup
143
Direct Inward System Access (DISA)
145
Do Not Disturb (DND)
145
One-Time Do Not Disturb
145
Exclusive Hold
146
Executive Electronic Key Telephone Default Button Map
147
Flash on Intercom
147
Forward Override
148
Hot Keypad
149
ICLID Answered Call Buttons
150
ICLID Unanswered Call Buttons
151
Incoming CO Call Transfer
151
Intercom
152
Intercom Button
152
Intercom Calling
153
Intercom Transfer
154
Last Number Redial (LNR)
154
Least Cost Routing (LCR)
155
Meet Me Page
155
Message Waiting
156
Mute Key
156
Night Service
157
Other Key Pad Codes (Name)
157
Off-Hook Preference
158
Off-Hook Preference Programming
158
Programming Pbx/Centrex Codes Onto Flex Button
158
One-Touch Recording
159
Answering an Outside Call
160
Making an Outside Call
160
Outside Call
160
Placing an Outside Call on Hold
160
Paging
161
Pbx/Centrex Transfer
161
Personalized Messages
162
Messages - Custom
163
Date & Time Entry on Personalized Message
164
Other Key Pad Codes (Date and Time)
164
Pulse-To-Tone Switchover
166
Repeat Redial
166
Save Number Redial (SNR)
167
Station Relocation
168
Station Speed Dial
168
Storing Speed Numbers
169
System Speed Dial
170
UCD Calls in Queue Display
172
Uniform Call Distribution
172
UCD Overflow Station - Forwarding Assignments
173
Universal Day/Night Answer
173
Voice Mail
174
Voice Mailbox Button
174
VM Transfer with ID Digits
175
Voice Mail Group Button
175
VM Tone Mode Calling Option
176
Voice Mail One-Touch Recording
176
Volume Control
177
Executive Digital Telephone
181
Digital Key Telephone Buttons
183
Alert
184
Account Codes
185
Answering a Recall
186
Automatic Call Distribution
188
Agent Login/Logout
189
ACD Available/Unavailable Mode
191
ACD Overflow Station - Available/Unavailable Mode
193
ACD Overflow Station - Forwarding
194
Supervisor Monitor with Barge-In
195
Supervisor Queue Status Display
196
Zap Tone
197
Call Coverage
198
Call Forward: Station
199
Call Forward - Busy
200
Call Forward - Busy/No Answer
201
Call Forward
203
Caller ID Name/Number
204
Calling Forward Override
204
Call Park
205
Call Park - Personal
205
Call Park - System
205
Calling Station Handsfree Mode Override
205
Calling Station Tone Mode Override
205
Call Park - Station
207
Call Pickup
208
Directed Call Pickup
208
Group Call Pickup
208
Call Transfer
209
Camp on
210
CO Line Access
210
CO Line Queuing
211
Default Numbering Plan
213
Directory Dialing - Stations
214
Directory Dialing Keypad Map
214
Direct Inward System Access (DISA)
215
Do Not Disturb (DND)
216
Executive Override
217
Executive/Secretary Pairing
218
Fixed Station/Port Number
218
Group Listening
219
Headset Mode
220
Caller ID Display (Answered Calls)
221
Hot Keypad
221
Caller ID Display (Unanswered Calls)
222
Unanswered Call Management Table
222
Intercom
223
Intercom Calling
224
Last Number Redial (LNR)
227
Lcd Display - Contrast
227
Least Cost Routing (LCR)
227
Meet Me Page
228
Message Waiting
228
Mute Key
229
Name in Display
229
Other Key Pad Codes (Name)
229
Night Service
230
Off-Hook Preference
230
Off-Hook Voice over (Ohvo)
231
Outside Call
233
Paging
234
Park - Personal
234
Pbx/Centrex Transfer
235
Date and Time Entry Messages
236
Other Key Pad Codes (Date and Time)
237
Scrollable Canned Messages
238
Pulse-To-Tone Switchover
239
Ring Tone
240
Save Number Redial (SNR)
242
Software Version (MPB)
243
Speakerphone
244
Station Relocation
245
Text Messaging (Silent Response)
246
Uniform Call Distribution
247
Account Codes
259
Call Back
261
Call Forward - Follow-Me
262
Call Park
264
Call Pickup
265
Conference with Personal Park
267
Intercom Calling
268
Message Waiting
269
Internal/External Page
270
Off-Hook Preference
270
Meet Me Page
271
Personal Messages
271
Speed Dial
272
Voice Mail System Message Wait Indications - Analog
273
Volume Control
274
Digital Attendant Operations
275
Introduction
277
911 Alert
278
Attendant CO Line External (Off-Net) Forward
279
Attendant Day/Night/Special
280
Attendant Directory List Programming and Operation
280
Attendant Unavailable (Alternate Position)
284
Attendant Voice Mail Alarm Clear
285
Default Numbering Plan
285
DSS/BLF Console with Map
285
Busy Lamp Field Indicators
285
Direct Station Calling
285
Mapping Options
286
DSS Console Map #1
286
DSS Console Map #2
287
DSS Console Map #3
288
DSS Console Map #4
289
Transfer Search
290
DSS Console Map #5
290
ICLID Call Management Tables
291
Answered Call Management Table
291
ICLID Answered Call Management
291
Unanswered Call Management Table
292
Messages - Custom
292
ICLID Unanswered Call Management
292
Outgoing Access - Attendant Disable
293
Override
294
Recall
294
Release Button
294
Setting System Time and Date
295
Speed Dial - System Storing
295
Liquid Crystal Displays
297
Introduction
299
Liquid Crystal Displays (LCD)
300
Triad 1/2 System Configuration
307
Triad 1/2 General Description
309
System Control and Flexibility
309
System Hardware Preferences
309
Triad 1 Common Control Equipment
310
Basic Key Service Unit (BKSU)
310
Expansion Key Service Unit (EKSU)
310
Power Supply (PSU)
310
Triad 2 Common Control Equipment
314
Basic Key Service Unit (BKSU)
314
Expansion Key Service Unit (EKSU)
314
Power Supply (PSU)
314
Common Control Cards
315
Master Processor Board (MPB)
315
Miscellaneous Service Unit (MISU)
316
Peripheral Boards
316
CO Line Interface Board - Loop Start (LCOB)
316
DID Trunk Board (DIDB)
317
Interface Board (T1IB)
318
Primary Rate Interface Board (PRIB)
319
Basic Rate Interface Board (BRIB)
320
Analog Station Boards
320
Electronic Key Telephone Interface Board (ETIB)
320
Single Line Interface Board (SLIB)
321
Digital Station Boards
322
Digital Telephone Interface Board (DTIB)
322
Analog Station Instruments
323
Enhanced Electronic Key Telephone (EKT)
323
Executive Electronic Key Telephone (EKT)
324
Electronic DSS/BLF Console
325
Digital Station Instruments
326
30-Button Elite Digital Telephone
326
24-Button Executive/Enhanced Digital Telephones
327
12-Button Executive Digital Telephones
328
8-Button Enhanced Digital Telephones
329
Digital DSS/BLF Console
330
Single Line Adapter
331
Optional Units
332
DTMF Receiver Unit (DTMF-A)
332
DTMF Receiver Unit (DTRU)
332
Power Failure Transfer Unit (PFTU)
333
Serial Interface Unit (SIU)
333
Modem Unit (MODU)
334
Ring Generator Unit (RGU)
334
Phase Lock Loop Unit (PLLU)
335
System Configuration Tables
336
Digital System Capacity
336
Digital System Capacity
337
Electrical Specifications
338
Environmental Specifications
338
Loop Limits
339
Dialing Specifications
339
FCC Registration Numbers
339
Trunk Ordering Info: Public Network Lines
339
Physical Dimensions and Weight
340
Miscellaneous Specifications
340
Electronic Telephone Audible Signals
341
Single Line Audible Signals
342
Digital Station Visual Signals - CO Line Buttons
343
Digital Station Visual Signals - DSS/BLF Buttons
343
Digital Station Visual Signals - Feature/Function Buttons
344
Signals to CALLED Station (Digital Station)
345
Signals to CALLING Station (Digital Station)
346
Voice Mail Confidence Tones
347
Triad 3 System Configuration
351
Triad 3 General Description
351
System Control and Flexibility
351
System Hardware Preferences
351
Common Control Equipment
352
Basic Cabinet (BKSU)
352
Battery Charging Unit (BCU)
352
DC/DC Converter Unit (DCCU)
352
Expansion Cabinet (EKSU1)
352
Expansion Cabinet (EKSU2)
352
PS-10/PS15 Power Supply (PS)
352
Ring Generator Unit (RGU)
352
Common Control Cards
354
Master Processor Board (MPB)
355
Miscellaneous Service Unit (MISU)
356
Peripheral Boards
357
Loop Start (LCOB) Trunk Board
357
Ground Start (GCOB) Trunk Board
358
DID Trunk Board (DIDB)
360
Interface Board (T1IB)
361
Primary Rate Interface Board (PRIB)
362
Basic Rate Interface Board (BRIB)
364
Basic Rate Interface Expansion Board (BRIB-E)
365
Analog Station Boards
366
Electronic Key Telephone Interface Board (ETIB)
366
Single Line Interface Board (SLIB)
367
Digital Station Boards
368
Digital Telephone Interface Board (DTIB)
368
Digital Telephone Interface Board Expansion (DTIBE)
369
Analog Station Instruments
370
Enhanced Electronic Key Telephone (EKT)
370
Executive Electronic Key Telephone (EKT)
371
Electronic DSS/BLF Console
372
Digital Station Instruments
373
30-Button Elite Digital Telephone
373
24-Button Executive/Enhanced Digital Telephones
374
12-Button Executive Digital Telephones
375
8-Button Enhanced Digital Telephone
376
Digital DSS/BLF Console
377
Single Line Adapter (SLA)
378
Optional Units
378
DTMF Receiver Unit (DTMF-A)
378
DTMF Receiver Unit (DTMF-B)
379
Phase Lock Loop Unit (PLLU)
380
Serial Interface Unit (SIU2)
380
Memory Expansion Unit (MEMU)
381
Message Wait Board (MSG12)
381
Power Failure Transfer Unit (PFTU)
382
Ring Generator Unit (RGU)
383
System Configuration Tables
383
Electrical Specifications
385
Environmental Specifications
385
Loop Limits
386
Dialing Specifications
386
FCC Registration Numbers
386
Trunk Ordering Info: Public Network/Private Lease Lines
386
Physical Dimensions and Weight
387
Miscellaneous Specifications
387
Electronic Telephone Audible Signals
388
Single Line Audible Signals
389
Digital Station Visual Signals - CO Line Buttons
390
Digital Station Visual Signals - DSS/BLF Buttons
390
Digital Station Visual Signals - Feature/Function Buttons
391
Signals to Called Station (Digital Station)
392
Signals to Calling Station (Digital Station)
392
Voice Mail Confidence Tones
393
ICLID General Description
395
System Configuration
397
Functional Performance
397
Calling Number/Name Display
398
Incoming Number/Name SMDR
399
Local Name Translation
399
Unanswered Call Management
399
Part Numbers
401
List of Equipment
403
Customer Database Programming Worksheets
407
Programming Tables
409
Directory Dialing Defaults (FLASH 23
433
Verified Account Codes (FLASH 31
438
CO Line Ringing Assignments (FLASH 40
444
DID/ICLID Default Ringing Assignments (FLASH 43
445
Station Programming (FLASH 50/51
455
System Speed Dial Numbers
461
Voice Mail Group Parameters
473
Route List Table
477
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