Call Forward - Follow-Me - STARPLUS Triad 1 Product Description Manual

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Chapter 7 - Single Line Telephone Operation

Call Forward - Follow-Me

The Call Forward/Follow-Me feature enables a user who is away from their station, to
activate/deactivate call forwarding from another station in the system. This lets the user
forward their calls to their current location or into Voice Mail, ACD/UCD, Hunt Groups, or to
any other station in the system. When this call forward is activated, all calls presented to the
forwarded station forward to the destination station immediately.
Activating Follow-Me Call Forwarding
1. Lift the handset or press ON/OFF button.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3. Dial the station number of the station from which forwarding is desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls
[7] = No Answer
5. Dial the three- or four-digit destination number where calls are to be forwarded. Station,
Voice Mail, ACD/UCD, or Hunt Groups.)
6. Replace handset or press ON/OFF button.
Removing Follow-Me Call Forwarding
1. Lift the handset or press ON/OFF button.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to be cancelled.
4. Dial [6] (regardless of the forward condition).
5. Redial the same station number. A confirmation tone sounds.
Establishing Follow-Me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA access code, if applicable.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial the station number of the station from which forwarding is desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls
[7] = No Answer
5. Dial the three- or four-digit destination number where calls are to be forwarded. (System
Speed Bin, Station, Voice Mail, ACD/UCD, or Hunt Groups.) A confirmation tone sounds;
five seconds later a dial tone is received.
Removing Follow-Me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA access code, if applicable.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to be cancelled.
4. Dial [6] (regardless of the forward condition).
5. Redial the same station number. Confirmation tone sounds; 5 secs later = dial tone.
[8] = Busy
[9] = Busy/No Answer
[8] = Busy
[9] = Busy/No Answer
Call Forward