Centrex Transfer Via Remote Call Forwarding; Authorization Codes And Remote Call Forwarding - Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
Prior Releases: Features and Enhancements
Release 6.0 Enhancements (February 1998)

Centrex Transfer via Remote Call Forwarding

Centrex Transfer via Remote Call Forwarding can be used in all system modes of
operation to send outside calls to a remote telephone number or another Centrex
station. In this context, the term outside calls refers to calls from outside the
communications system, which may originate at extensions in the Centrex system
that are not connected to the local MERLIN LEGEND Communications System.
An outside call that uses this feature is defined as a call that arrives on an analog
Centrex loop-start line at the MERLIN LEGEND Communications System. It may
arrive directly or be transferred without consultation or without transfer supervision
(in the case of an automated attendant). The forwarding call to the outside
number is made on the same line/trunk on which the call arrived, conserving
system facilities. The following considerations and rules apply:
Only outside Centrex calls are forwarded using this feature.
The system must be equipped with analog loop-start Centrex lines and all
loop-start lines in the system must be Centrex facilities. Loop-start lines do
not have to provide reliable disconnect for use by the Centrex Transfer via
the Remote Call Forwarding feature.
To transfer calls outside the Centrex system, the organization must
subscribe to a Centrex trunk-to-trunk transfer feature.
Activating Centrex Transfer via Remote Call Forwarding is just like activating
regular Remote Call Forwarding and requires that Remote Call Forwarding be
enabled for the extension. However, the user dials * instead of a dial-out code,
and a Pause character may be required after the *. The Centrex service provider
determines whether the Pause is needed.
Pause cannot be originated from a single-line telephone or a remote access user.
A multiline telephone user in the local system must enter an authorization code to
activate the feature.
A remote access user may activate the feature without using an authorization
code. Barrier code requirements, however, do apply.
Authorization Codes and
Remote Call Forwarding
In Release 6.0 and later Key or Hybrid/PBX mode systems, forwarding features
(including Centrex Transfer via Remote Call Forwarding, but excluding Follow Me)
can be activated or deactivated at a multiline telephone by entering the
authorization code for the extension from which calls are to be forwarded. The
user enters the authorization code, then activates or deactivates the forwarding
feature in the normal fashion. This is especially useful for a single-line telephone
user who must include a Pause character in a Centrex Transfer via Remote Call
Forwarding dialing sequence, because the character cannot be dialed at a single-
line telephone. It is also useful when activating Call Forwarding or Remote Call
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April 1999
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