Camp-On Return Time - Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
4 Features
System Features
Under the One-Touch Call Handling heading, do either of the following:
2.
3. Under the Transfer Audible heading, do either of the following:
4. Under the Type of Transfer heading, do either of the following:

Camp-On Return Time

This section contains instructions for designating the number of seconds a caller
waits when transferred to a busy extension by way of the Camp-On feature. If the
telephone is still busy at the end of the programmed interval, the call returns to the
person who transferred the call.
Planning Form Instructions
Under the Camp-On Return Time heading on Form 8a, do either of the following:
To keep the factory-set interval, check the 90 Seconds box.
To change the factory-set interval, check the second box and write the
number of seconds (30–300) in the space provided.
To keep the factory setting, check the One-Touch Transfer box and
do either of the following:
— Check the Automatic Completion box to keep the factory-set
automatic completion of transfers.
— Check the Manual Completion box to change the factory
setting to manual completion.
To change from One-Touch Transfer to One-Touch Hold, check the
One-Touch Hold box.
NOTE:
If programmed for Music-On-Hold and a music source is provided,
outside callers who are transferred to a calling group, are waiting in
the queue, or outside callers who are parked or camped-on, will hear
music while they are waiting. If the system uses the Centrex Transfer
via Remote Call Forwarding feature, it is recommended that Transfer
Audible be set to Ringback.
If the system should play music while callers are on hold for transfer,
check the Music-On-Hold box.
If the system will not provide music, check the Ringback box.
For the system to select a Ring button for transferred calls, check
the Ring Button box (factory setting).
For the system to select a Voice button for transferred calls, check
the Voice Button box.
4
Issue 1
April 1999
4-42
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