Calls To Unassigned Extensions - Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
4 Features
System Features
Planning Form Instructions
Under the Reminder Service Cancel heading on Form 8a, do either of the
following:
To set no reminder service cancel time, check the No box.
To set a time to cancel all reminders in the system, check the second box
and write the time of day in the space provided.

Calls to Unassigned Extensions

This section contains instructions for designating that calls made to unassigned
extension numbers by remote access users, or on DID or dial-in tie trunks are
redirected to another extension number, the QCC queue, or a calling group
instead of to the primary operator.
NOTE:
When an Automated Attendant transfers a call to a non-local extension, the
transferring MERLIN LEGEND System monitors the call to ensure that it is
answered. If the non-local extension is not available or the call is not
answered within the transfer redirect timeout period (fixed at 32 seconds),
the call stops ringing at the non-local destination and is redirected to the
extension on the same system as the Automated Attendant that is
programmed to receive redirected calls. This redirect extension can be a
QCC queue, a calling group, or an individual extension.
!
SECURITY ALERT:
DID numbers that correspond to pool dial-out codes (or facility access
codes) can be used to avoid toll restriction, leading to toll abuse and/or
fraud. (See
information about security.)
Appendix A, ''Customer Support Information''
4
for more
Issue 1
April 1999
4-47
4