Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual page 213

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
4 Features
Telephone and Extension Features
Forms Needed
4d, MLX Telephone
5b, Direct-Line Console (DLC): Digital
11, Service Observing: Group Assignment
Planning Form Instructions
Determine which stations will be assigned as Service Observers and complete the
following on page 1 of Forms 4d and 5b:
In the Centralized Programming Requirements section, check the Assign
Service Observing Button box for each MLX telephone that will have a
Service Observing button assigned. Any extension with a programmed
Service Observing button may be assigned as an Observer extension.
Determine the number of Service Observing groups needed. Then, for each
group, complete the following on Form 11:
1. Write the group number in the Group No. space.
2. Write the extension number for the group Observer in the Observer Ext.
No. space. The Observer's extension must have a Service Observing
button.
3. Check the appropriate option under the Warning Tone heading.
4. Write the extension number for each group member in the Member Ext.
No. column.
5. Write each Service Observing group member's name in the Member Name
column.
A Service Observer may be a member of another Service Observing
group. Any extension may be a member of more than one Service
Observing group.
The Service Observer and all extensions in a Service Observing group
must be on the local switch.
Data, video, page, and reminder service calls, and calls at VMI ports and
delay announcement devices cannot be observed.
An adjunct that is connected to an MFM can be observed but cannot be
an observer.
To keep the factory-set option and provide a warning tone to indicate
that the extension is being monitored, check the Yes box.
If a warning tone will not be provided when an extension is being
monitored, check the No box.
Issue 1
April 1999
4-15
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