Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual page 243

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
4 Features
System Features
The Talk Time option determines whether the SMDR report includes the talk-time
duration in the Talk field. Talk-time duration is the amount of time a calling group
agent spends on an incoming call. If SMDR is used with the MERLIN LEGEND
Reporter, the Talk Time option must be enabled. If SMDR is used with CAS or a
serial printer, the Talk Time option must be disabled.
MERLIN LEGEND Reporter and CAS will not operate concurrently.
If Talk Time is enabled, an asterisk (*) indicates an abandoned call. This occurs
when the calling party disconnects a call being directed to an Auto Login or Auto
Logout calling group before a member answers, even if the call was answered
elsewhere in the system (unless the call is on a loop-start facility that does not
have reliable disconnect supervision).
NOTES:
Planning Form Instructions
In the SMDR Options section of Form 8a:
1. Under the Call Format heading, do either of the following:
2. Under the Call Length heading, do either of the following:
one switch in a private network to a calling group on another switch in
the private network) will be logged regardless of the programmed setting
of the UDP SMDR option if the Talk Time option is set to Enable.
For accurate reports, the system date must be set to the current date
when the system is installed. Be sure you checked the Yes box on Form
1 under Set System Date.
For systems where the majority of lines are PRI facilities, the SMDR Call
Length should be programmed for one second.
When SMDR is used with the MERLIN LEGEND Reporter, the settings
for Call Length and Calls Reported have no effect on SMDR reporting
for calling group calls.
To keep the factory-set format, check the Basic box.
To change the report format, check the ISDN box.
To keep the factory-set call length, check the 40 Seconds box.
To change the factory-set call length, check the second box and
write the number of seconds (0–255) in the space provided.
Issue 1
April 1999
4-45
4