Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual page 26

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
Prior Releases: Features and Enhancements
Release 6.1 Enhancements (August 1998)
includes the functions of voice mail, Automated Attendant, and fax messaging.
See the Network Reference for detailed information about Centralized Voice
Messaging.
Centralized Voice Messaging offers the following benefits:
Private-networked MERLIN LEGEND Systems do not need a local VMS.
Having systems use a centralized VMS instead of separate VMSs is more
economical.
Users who travel between sites can dial the same digits anywhere in the
private network to access the voice messaging system. For example, a
salesperson headquartered in Cincinnati can dial the same four digits at
the company's Los Angeles office to retrieve voice messages.
Productivity is enhanced because messages can be forwarded and
broadcast to all personnel within the private network.
Calling groups on networked systems can send overflow coverage to a
shared VMS, so that an incoming caller can leave a message instead of
waiting in a queue.
The VMS can light the Message Waiting lights on multiple MERLIN
LEGEND Systems in a private network. This greater efficiency saves time
because a user only has to look at his or her telephone to determine if he or
she has a message.
Group Calling Enhancements
A calling group can have a single non-local member that is defined by the Uniform
Dial Plan and exists on another MERLIN LEGEND Communications System
connected by a tandem trunk to the local system. If a calling group contains a
non-local member, the non-local member must be the only member in the calling
group. See the Network Reference for details.
A calling group containing a single non-local member can be used for the same
purposes as a calling group containing local extensions, including:
Night Service. Night Service coverage can be provided across a private
network to a centralized Automated Attendant, a non-local calling group, a
QCC queue, a DLC, or any individual extension on the remote system,
such as a night bell.
Group Coverage. Group Coverage can be provided across a private
network to a VMS, a non-local calling group, a QCC queue, a DLC, or any
individual extension on the remote system.
Calling Group Overflow Coverage. Calling group overflow coverage can
be provided by a centralized VMS, a non-local calling group, a QCC queue,
a DLC, or any individual extension on the remote system.
Calls Directed to Another System. Lines connected to remote systems
can be answered by any extension programmed to answer the call, such
as a centralized Automated Attendant or a system operator (QCC or DLC).
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