Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual page 113

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
2 Control Unit Configuration
Numbering the System
To receive ANI or Caller ID (if available) information for incoming alerting calls ,
calls must:
Arrive on an SA button or be transferred by an unmonitored DLC or a QCC.
After a call has been answered, the call may arrive at any type of facility
button.
For calls that arrive on a personal line and are first answered by a DLC, transfers
must be activated manually, using the telephone. (The CTI Client PC Transfer
function only works with calls received on SA buttons.) In this situation, the
following holds true:
If a DLC is an unmonitored extension, and the DLC transfers a call to a
monitored extension, it sends Caller ID/ICLID/ANI information to, and
initiates a screen pop at the transfer receiver's Client PC.
If the DLC is a monitored extension, the DLC receives screen pop but does
not send this information to the transfer receiver.
If an unmonitored , non-attendant transfers a call, the recipient will not get the ANI
or Caller ID information at the application, even though it may be seen on the
telephone's display.
Extensions that interact with a CTI-capable program on a computer (extensions
marked Computer Telephony Integrated Client PC) should not have Microphone
Disable programmed.
The CTI link must be connected to an extension that is on an MLX port module,
but not a module of firmware vintage 29 (see
firmware and application vintage requirements). A CTI link cannot be connected
to the console programming port or to a potential operator position in the first or
fifth port on the 008 MLX, 408 GS/LS-MLX, and 408 GS/LS-ID-MLX modules.
Potential operation positions also occur on the first, fifth, ninth, and thirteenth
ports of the 016 MLX module (Release 7.0 and later systems). CTI link
programming removes 2B Data programming for a port. If you want to keep a port
programmed as a 2B data port, do not assign it as a CTI link port.
The CTI link extension must directly connect to the CTI card on the CTI Server.
Adapters, MFMs, and passive bus arrangements are not supported on this port.
Planning Form Instructions
On Form 2a, mark the box under the CTI Link column for the extension that will
connect the control unit to the CTI Server. The CTI link cannot be on an extension
that is a potential operator (gray on the planning form), or a console programming
port. If you want to keep a port programmed as a 2B data port, do not assign it as
a CTI link port.
On form 4b or 4d, check the Yes box under Computer Telephony Integrated Client
PC, or on form 5a or 5b, check the CTI PC adjunct box if a computer at the same
location as the extension will have a CTI-capable program (client) installed.
page 1-8 for a complete listing of
Issue 1
April 1999
2-31
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