Ports On The Dtic Configured For Ringing But Do Not Answer Calls; Dtic Still Does Not Operate Correctly - Avaya Octel 200 Installation And Maintenance Manual

Ports on the DTIC Configured for Ringing but Do Not Answer Calls

This problem could be caused by the message server expecting dial tone when initializing the ports. The
message server, as part of initialization, tells each port to go off hook, listen for dial tone, send a DTMF
string, and then go on hook.
At the @ prompt, use the PS command to see whether the port in question has the code NDT for no dial
tone or ERR for error. To determine whether the failing port number is actually on the DTIC or on
another line card instead, use the LIST SLOT x command, where x is the DTIC slot number.
If NDT or ERR is present, check System Parameter 33 — PBX INITIALIZE CODE. The value for this
parameter should be NONE.
Restart the system to reinitialize the DTIC. Then test that the card accepts phone calls.

DTIC Still Does Not Operate Correctly

If you need to call Technical Support, try to provide the symptoms of the problem and the
revision/version of the DTIC software. You can get complete DTIC revision information by connecting to
the DTIC (E1) and using the VERSION command, as in the following example:
@CONN 2
Connecting to E1
dtic>VERSION
Firmware
−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−
BootROM
Xillinx Images
−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−
Voice Bus Intf
DTIC Pass 1 TDM
DTIC pass 2 TDM
DLIC16 TDM
PIC TDM
CODE
−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−
DSP
CP
PB60019−01
in slot 2
**** Version Information ****
Rev Date
3.03 MON DD YYYY 16:40:24
Rev Date
4.0 05/13/00
1.0 01/21/00
1.0 12/21/00
5.0 11/09/00
4.0 09/08/00
REV DATE TIME
1.67 03/10/00 09:32:40
0.01 MAR 20, 2000 13:50
Time ChkSum Comment
5A32 final DTIC−E1/DLC16 version
Time Filename
19:18:43 vbintf.lca
18:25:31 tdmint.lca
01:46:26 dtctdm.lca
17:22:11 116TDM.LCA
18:11:45 PICTDM.LCA
COMMENT
all 1.65f patches, fix PCM cnvrsn bug
New digit sending method
DTIC
Package
3042PQ100
3042PC84
3064PC84
3042PQ100
3042PQ100
Octel 200/300
10-19
S.4.1