Sal Does Not Work; Troubleshooting Steps; Dvd Does Not Mount; Cannot Ping Or Get Web Access To Console Domain - Avaya Aura System Platform Installing And Configuring

Troubleshooting the installation

SAL does not work

Troubleshooting steps

1. Ping DNS IP address.
2. Ping proxy IP address.
3. Ping
4. Try a wget using proxy from the command line to check that proxy is working.

DVD does not mount

The DVD does not mount automatically.
Troubleshooting steps
1. Log on to Console Domain as admin.
2. Type su-
3. Enter the root password.
4. Run the following commands:

Cannot ping or get Web access to Console Domain

80 Installing and Configuring Avaya Aura
support.avaya.com
> ssh dom0.vsp /opt/avaya/vsp/template/scripts/udom
AttachCd > mount /dev/xvde /cdrom/
™
System Platform
to check DNS is working.
April 2010