Answer Calls; Make Calls - Avaya


Definity Quick Reference Manual

Console operations

Answer calls

To answer calls:
1. A call comes in to the console:
2. Press the call appearance button where the lamp is flashing.
3. To end the call, press the

Make calls

You can make calls using the dial keypad or using the DXS selector console. To
make outside calls, you can use the dial keypad or the trunk group select buttons.
To make calls using the selector console (use number 7062 as an example):
1. At the selector console, press the hundreds group select button that is
marked
2. Press the
3. To end the call, press the
12 DEFINITY ECS Console Operations Quick Reference
You hear a 1-burst repetitive ring.
The caller's name (if available) and extension displays. If this is a
call from outside, incoming trunk information displays.
The Position Available lamp goes off.
A call appearance lamp flashes.
The ringing stops.
The call appearance lamp stops flashing, but remains on.
You are connected to the calling person.
RELEASE
You are disconnected from the call.
The call appearance lamp goes off.
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.
. This button controls all extensions that start with 70.
7000
button in the DXS/BLF button field.
62
A call appearance lamp goes on.
The Position Available lamp goes off.
You hear a ringback tone.
The display shows the dialed number.
The ringback tone stops when the called party answers.
RELEASE
button.
button.