Ordering Phone System Changes - Avaya Octel 200 Installation And Maintenance Manual

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Installation and Maintenance Volume

PBX Manufacturer and Model

All but Horizon and AT&T System 25

Horizon and AT&T System 25

ROLM/Siemans

FUJITSU/American Telecom Focus

NORTHERN TELECOM SL-1/Nortel

Ordering Phone System Changes

If your company is not the PBX provider, order changes from the PBX vendor on behalf of the customer.

Provide a Service Provider Letter (Figure 3-6) to the PBX vendor indicating the changes needed to the

PBX for the Octel 200/300, and schedule the changes. If possible, try to use that PBX's terminology

when requesting these changes. You may also want to provide them with information from the

appropriate section of Volume V and the appropriate Configuration Note. Review the previous sections of

this chapter for information to fill in the blanks. Read over the letter and in particular, the footnotes.

Depending upon the application, portions of the letter may need to be expanded upon or deleted.

Octel 200/300

Table 3-1 PBX Features to Direct Trunks to the Octel 200/300

Name of Feature

DDC (Direct Department Calling)

DGC (Direct Group Calling)

AUTO-TERMINATE

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