Avaya Octel 200 Installation And Maintenance Manual page 435

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PB60019−01
Description
SUBSEQUENT LEFT MESSAGE AT TONE
Number of times a message was left after calling a different mailbox.
MESSAGE RECEIVED AFTER GREETING
Number of messages left after greeting played.
MESSAGE RECEIVED FROM NETWORK
The number of messages received from network locations. Includes all
protocols.
NORMAL GREETING PLAYED, NO CALL PLACED
Number of times a greeting played and no additional digits were entered.
MESSAGE CREATED BUT NOT SENT, (ERROR — NO ADDRESS, ETC.)
Number of messages NOT SENT because there was absolute silence, no
address was entered, or the message was deleted before sent. A message is
defined as any message, greeting, or name.
INCOMPLETE EXTENSION NUMBER DIALED
Number of times caller failed to finish entering an extension number.
CARD COURTESY DOWN
Number of times the CD X command was executed successfully for LAN cards.
COMMAND SENT OVER RS-232C TO PBX TO TURN ON MESSAGE WAITING
Number of times a command was sent over RS-232C to PBX to turn ON
message waiting light (PBX integration only).
COMMAND SENT OVER RS-232C TO PBX TO TURN OFF MESSAGE WAITING
Number of times a command was sent over RS-232C to PBX to turn OFF
message waiting light (PBX integration only).
INFORMATION SENT FROM PBX OVER RS-232C
Received information from PBX over RS-232C (PBX integration only).
RECEIVED INVALID/UNEXPECTED RESPONSE FROM PBX OVER RS-232C
Received invalid or unexpected response from PBX over RS-232C (PBX
integration only).
INTEGRATION — BUSY FORWARD
PBX forwarded call when busy was encountered.
INTEGRATION — RING-NO-ANSWER FORWARD
PBX forwarded call when ring-no-answer was encountered.
INTEGRATION — ALL FORWARD
Integration — PBX immediately forwarded all calls, or forwarding status
unknown (e.g., SL-1).
INTEGRATION — DIRECT CALL
Integration — Direct extension call to logon.
System Errors and Traffic Pegs
Octel 200/300
8-49
S.4.1