Avaya Octel 200 Installation And Maintenance Manual page 428

8-42 Installation and Maintenance Volume
#
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Octel 200/300 S.4.1
Description
NO DIAL TONE FROM PBX WHEN TRYING TO MAKE A CALL
Number of times the Octel 200/300 attempted to call out and did not receive
dial tone from the PBX (when connecting a call).
LEFT MESSAGE AFTER CALLING AN EXTENSION
Number of messages left after calling an extension that was busy or did not
answer.
NUMBER OF VOICE PROCESSING ERRORS
Number of software errors.
TIMES NEW WAS USED TO CREATE A MESSAGE
Number of times new was used to create a message (
NUMBER OF FORWARDED MESSAGES
Number of times forward was used (
NUMBER OF REPLY MESSAGES
Number of times reply was used (
TIMES VOLUME WAS USED
Number of times volume was used (
RETURNED TO AUTO ATTENDANT FROM LOGON
Number of times 0 was used from mailbox to return
9
level.
TIMES TIME STAMP WAS USED
Number of times that time was used (
MESSAGES SENT WITH MORE THAN ONE ADDRESS
Number of messages that were directed to more than one address.
MESSAGES DELETED
Number of messages deleted — heard to conclusion and exited with
because too short, or erased. If a message has been sent to more than one address,
the message is not deleted (and count accumulated) until all addresses have erased
the message.
AMOUNT OF SECONDS ALL PORTS BUSY
Total number of seconds calls were blocked because all Octel 200/300 ports
were busy.
MESSAGE WAITING COLLIDED WITH AN INCOMING CALL
Number of times message waiting call collided with incoming call or did not
receive dial tone from PBX.
CALLS MADE BY MESSAGE WAITING
Number of message waiting calls made.
MESSAGE DELETED — TOO SHORT
Number of messages deleted because they were less than four seconds in duration.
).
6
).
1 3
).
1 7
).
1 8
to
automated attendant
).
8
, deleted
9
PB60019−01