Message Block And Message Purge; Marking A Message Unplayable - Avaya Octel 200 Installation And Maintenance Manual

6.4

MESSAGE BLOCK AND MESSAGE PURGE

Voice and fax messages can be marked as unplayable with the MBLOCK message block command.
Messages can be deleted on a mailbox-by-mailbox basis or from every mailbox in the message server
with the MPURGE message purge command.
To block or purge a message, the message header number must be identified. To determine the message
header number, use either the L M [mailbox number] M command to list mailbox message
information for a specific mailbox, or the L T (list trace) command if only the approximate time of the
message is known. Refer to the Mailbox Configuration Status section in this chapter, for more
information about listing mailbox messages.

Marking a Message Unplayable

Messages that are recorded and sent can be blocked from being played by the message recipients.
Blocking a message makes the message unplayable.
Making a message unplayable has no immediate effect on that message if it is already being played.
However, it prevents a mailbox holder from starting to play or to replay the message after it is blocked. If
a mailbox holder does attempt to play an unplayable message, the creator's name is played. The status
prompt plays, followed by "This message has been marked unplayable by the system administrator.
Please erase."
This same prompt is heard if the message is a fax message that the user is trying to print by entering
. The normal fax-message menu, with options to print the fax, is not played. The auto-print feature
9 8
is suppressed for fax messages marked unplayable.
If a message is marked for delivery to a remote mailbox but has not been sent, this same prompt is sent
over the network instead of the message. Messages already sent over the network are not deleted or
blocked by the MPURGE and MBLOCK commands.
The mailbox holder might hear silence rather than the preceding prompt, if the following occurs:
The MBLOCK command is entered at the same time the message is played for a local user or sent
-
over the network.
A mailbox holder has forwarded the message using the future-delivery option and then listens to the
-
message while it is still in the mailbox.
To block a message from being played, at the @ prompt, enter:
MBLOCK x Y
In this command, x is message header number, and Y indicates that the message is to be blocked.
The message server responds with a request to confirm this command.
MAKE MESSAGE 5001 UNPLAYABLE
ARE YOU SURE YOU WANT TO DO THIS? Y
MESSAGE 5001 MADE UNPLAYABLE
PB60019−01
Enter
Maintenance Commands
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Octel 200/300 S.4.1