Testing The Network Connections - Avaya S8500B Manual

Job Aid: Replacing the SAMP on the S8500B Media Server

Testing the network connections

Note:
The following procedure works only if the S8500B media server is on the
Note:
customer's network.
To test connectivity to the network:
1. In the Maintenance Web Interface select Diagnostics > Ping.
The Ping page displays.
2. In the Host Name or IP address field, type in the host name or IP address of a computer
on the network.
3. Click Execute Ping.
4. Verify that the ping was successful, indicating that the media server is connected to the
customer's network.
5. If DNS is administered, type in the host name of a computer on the network.
6. Click Execute Ping.
7. Verify that the ping was successful, indicating that DNS is working.
If available, have a customer representative do the following test from a computer on their
network:
1. Click Start > Run to open the Run dialog box.
2. Type command and click OK to open an MS-DOS command window.
3. Type ping serveripaddress and click OK, where serveripaddress is the IP address
of the media server.
8 Replacing the SAMP in the S8500B Media Server