Ricoh D127 Field Service Manual page 382

4. Appendix: Fax Troubleshooting Guide
Code Meaning
15-11 Connection Error
15-12 Authorization Error
15-13 Receive Buffer Full
15-14 Mail Header Format Error
15-15 Mail Divide Error
15-16 Mail Size Receive Error
15-17 Receive Timeout
15-18 Incomplete Mail Received
Final Destination for Transfer
15-31 Request Reception Format
Error
Send/Delivery Destination
15-39
Error
174
Suggested Cause/Action
The DNS or POP3/IMAP4 server could not be found:
• The IP address for DNS or POP3/IMAP4 server is
not stored in the machine.
• The DNS IP address is not registered.
• Network not operating correctly.
POP3/IMAP4 send authorization failed:
• Incorrect IFAX user name or password.
• Access was attempted by another device, such as
the PC.
• POP3/IMAP4 settings incorrect.
• Occurs only during manual reception. Transmission
cannot be received due to insufficient buffer space.
The buffer is being used for mail send or Scan-to-
Email.
• The mail header is not standard format. For example,
the Date line description is incorrect.
• The e-mail is not in standard format. There is no
boundary between parts of the e-mail, including the
header.
• The mail cannot be received because it is too large.
• May occur during manual receiving only because
the network is not operating correctly.
• Only one portion of the mail was received.
• The format of the final destination for the transfer
request was incorrect.
The transmission cannot be delivered to the final
destination:
• Destination file format is incorrect.
• Could not create the destination for the file
transmission.