Ricoh D127 Field Service Manual page 173

No.
Symptom
Definition
Administration server error
-002 B
NOT found the tracking information.
Engine to controller communication error (Check Sum error)
640 D
Incorrect sum data.
Engine to controller communication error (No response)
No response to the frame from the
641 B
engine when frame sending according
to RAPI protocol is done from the
controller.
650 Communication error of the remote service modem (Cumin-M)
Authentication error
-001 C
The authentication for the Embedded
RCG-M fails at a dial up connection.
Incorrect modem setting
-004 C
Dial up fails due to the incorrect modem
setting.
Communication line error
The supplied voltage is not sufficient due
-005 C
to the defective communication line or
defective connection.
Incorrect dial up connection
651
An unexpected error occurs when the modem (RCG-M) tries to call the center with a dial up
connection.
Possible Cause/Countermeasure
• Defective tracking administration
server
• Defective tracking SDK APP
• Defective Network
1. Power source OFF/ON
• Defective the PCI related hardware
1. Check and set the correct user name
(SP5816-156) and password
(SP5816-157).
1. Check and set the correct AT
command (SP5819-160).
1. Consult with the user's local
telephone company.
SC Tables
171