Ricoh D127 Field Service Manual page 186

6. Troubleshooting
872 C
873 C
874 B
184
• To recover from the error, do any of the following countermeasures:
• Format the address book by using SP5-846-050 (all data in the address
book–including the user codes and counters–is initialized).
HDD receiving mail data error
Defecting wrong with the HDD on
startup.
HDD sending mail data error
Detecting wrong with the HDD on
startup.
Mass erasing error (Data area erasing)
HDD/NVRAM data erasing error
was detected.
The case you went out from the mode
while operating before finishing mass
erasing (HDD/NVRAM data erasing)
option, this SC occurs.
• Defective HDD
• Turned off the power source while
accessing to the HDD
1. SP5832-007 (Format Rec Mail) to
initialize the HDD
2. Replace the HDD
• Defective HDD
• Turned off the power source while
accessing to the HDD
1. SP5832-008 (Format Sed Mail) to
initialize the HDD
2. Replace the HDD
• HDD erasing program detected an
error
• An error occurs while NVRAM data
erasing
• Unset erasing program (mass erasing
option)
1. Reboot and retry the erasing
operation
2. If there is wrong with the HDD (e.g.,
defective the HDD sector), this error
will happen again.
3. Reset the option when the error
occurs by unsetting of the mass erase
option.