Ricoh D127 Field Service Manual page 380

4. Appendix: Fax Troubleshooting Guide
Code Meaning
14-15 Mail Data Error
Maximum Division Number
14-16
Error
14-17 Incorrect Ticket
14-18 Access to MCS File Error
14-30 MCS File Creation Failed
14-31 UFS File Creation Failed
Cancelled the Mail Due to
14-32
Error Detected by NFAX
No Mail Address For the
14-33
Machine
172
Suggested Cause/Action
• The transmitting a mail is interrupted via DCS due to
the incorrect data.
• Update the software because of the defective
software.
• When a mail is divided for the mail transmission and
the division number of a mail are more than the
specified number, the mail transmission is interrupted.
• Update the software because of the defective
software.
• Update the software because of the defective
software.
• The access to MCS file is denied due to the no
permission of access.
• Update the software because of the defective
software.
Failed to create the MCS file because:
• The number of files created with other applications
on the Document Server has exceeded the limit.
• HDD is full or not operating correctly.
• Software error.
UFS file could not be created:
• Not enough space in UFS area to handle both Scan-
to-Email and IFAX transmission.
• HDD full or not operating correctly.
• Software error.
• Error detected with NFAX and send was cancelled
due to a software error.
• Neither the mail address of the machine nor the mail
address of the network administrator is registered.