Ricoh D127 Field Service Manual page 388

4. Appendix: Fax Troubleshooting Guide
Communication
Route
Between e-mail
server and internet
Between e-mail
server and internet
180
Item
Router settings
Error message by e-
mail from the network
of the destination.
Action [Remarks]
• Use the "ping" command to contact the router.
• Check that other devices connected to the
router can sent data over the router.
[Ask the administrator of the server to check.]
• Check whether e-mail can be sent to another
address on the same network, using the
application e-mail software.
• Check the error e-mail message.
[Inform the administrator of the LAN.]