Sc8Xx - Ricoh D127 Field Service Manual

6. Troubleshooting
No.
Symptom
Definition
-001 D Program parameter error
-002 D Program execution error
Engine startup error
Just after the main power is turned on or
the machine is recovering from auto off
670 B
mode, the engine ready signal assertion
fails.
Just after the main power is turned on,
the engine does not respond.
Controller-to-operation panel communication error at startup
After powering on the machine,
communication between the controller
672 B
and operation panel does not begin, or
the communication is interrupted after a
normal startup.

SC8xx

No.
Definition
818 B
172
Symptom
Firmware update error
This error may occur while firmware
update.
Possible Cause/Countermeasure
• Software bug.
1. No action required because this SC
does not interfere with operation of
the machine.
• Poor connection between the BICU
and controller board
• Defective BICU
• Defective controller board
• Controller stalled
• Controller board installed incorrectly
• Defective controller board
• Operation panel connector loose or
defective
• Poor connection of DIMM and
optional boards on the controller
board
1. Check the setting of SP5875-001. If
the setting is set to "1 (OFF)", change it to
"0 (ON)".
Possible Cause/Countermeasure
1. Reboot the copier and complete the
undone update.