Toshiba e-STUDIO 2555C Service Manual page 603

[E020] Stop jam at the exit sensor
Classification
Paper transport jam
Phenomenon of paper jamming
Paper jamming at separation
finger in the Fuser Unit.
Paper separation failure at
separation guide in the fuser
unit
Scratches on the leading edge
of paper
Paper stopped in the reverse
section
All
Parts to be replaced
Separation finger of the fuser
unit
Reverse gate solenoid
Exit sensor
LGC board
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Stop jam at the exit sensor
Check item
Fuser unit Clean the separation finger.
Check if the fingers or springs of the separation
finger are securely attached.
Replace the separation finger.
Fuser unit • Paper transport check
• Check the gap between the separation guide
and fuser belt.
 P. 6-86 "6.12.1 Adjustment of the Separation
Guide Gap"
Drawer Check that paper is not skewed in the side guides
of the drawer.
Leading edge Adjust the margin with 05-4402 (Leading edge
margin position adjustment) to "Color: 5.5 mm".
(Specification Black: 4.2 mm / Color: 5 mm)
• Use A3/LD paper
• It is easy to check skew with a copy of a solid
image (about 10 mm on its leading edge).
Refer to  P. 6-15 "[C] Secondary scanning data
writing start position".
Check if toner adheres to the exit gate. Clean it if
needed.
Reverse gate • Solenoid check (Perform the output check: 03-
solenoid 222, 03-223)
• Connector check (J1010, J1118, CN351)
• Harness check
Self-diagnosis Change the setting value of 08-4542 (Switching for
code incorrect size jam detection) from "1" (Disabled) to
"0"(Enabled).
Exit sensor • Sensor check (Perform the input check: 03-
[ALL]OFF/[9]/[C])
• Actuator check
• Connector check
• Harness check
LGC board • Board check
• Connector check (CN356, CN355)
• Harness check
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Error content
Measures
Remark
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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