Toshiba e-STUDIO 2555C Service Manual page 778

[F106_1] ADI-HDD error: HDD type detection error
Classification
Other service call
Check item
Setting
HDD
[F106_2] ADI-HDD error: ADI encryption key download operation error
Classification
Other service call
Check item
Setting
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
ADI-HDD error: HDD type detection fails.
If the error is not recovered after rebooting the equipment
or no abnormality is found on any check items for the HDD,
reinstall the system software.
• Connector check
• Harness check
• Start the equipment in the 5C mode: [5] + [C] +
[POWER]
Check the file system and recover it if necessary.
If the recovery fails, replace the HDD.
If the equipment does not start in the 5C mode, also
replace the HDD.
• Check that either the ADI-HDD or SATA-HDD (normal
type) is mounted.
1. Start the equipment in the 4C mode: [4] + [C] +
[POWER]
2. Check the type of the HDD shown on the top left of the
control panel display "Current HDD type".
Normal status: ADI-HDD or SATA-HDD
Abnormal status: Unknown HDD
If "Unknown HDD" is displayed, reinstall the system
software.
ADI-HDD error: Downloading of or consistency check for ADI-
HDD encryption key fails.
Checking of ADI-HDD encryption key status
1. Start the equipment in the 3C mode: [3] + [C] +
[POWER]
2. The authentication menu is displayed. Press [OK]. (Not
required in the default setting)
3. Select "5. Key Backup Restore" and then press the
[START] button.
4. Check the status of the ADI-HDD encryption key on the
Key Backup Restore Mode menu.
5. After the operation is completed, shut down the
equipment by pressing the [POWER] button.
• In case both the SRAM ADIKey and FROM ADIKey
status are OK
Reinstall the system firmware.
• In case either the SRAM ADIKey or FROM ADIKey
status is other than OK
Restore the ADI-HDD encryption key.
• In case both of the SRAM ADIKey or FROM ADIKey
status are other than OK
Reinstall the system software.
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Error item
Measures
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Measures