AT&T Synapse PBX Phone System Manuals

Manuals and User Guides for AT&T Synapse PBX Phone System. We have 6 AT&T Synapse PBX Phone System manuals available for free PDF download: User Manual, Administrator's Manual, Installation Manual

AT&T Synapse User Manual (351 pages)

Brand: AT&T | Category: Telephone System | Size: 7 MB

Table of Contents
2
Preface

11
Overview

16
Web Interface

55
- Accessing the Web User Interface (Webui)
  56
- Basic Settings
  58
- Extension Directory
  60
- Quick-Dial Keys
  64
- Voicemail Distribution
  65
- Help
  69
Settings

70
- Deskset Menu
  71
- Deskset Settings
  72
  - Display
    73
  - Sounds
    74
  - Preferred Audio
    75
- User Settings
  76
  - Greetings
    78
    
    Recording a Greeting
    79
    
    Call Forward All and Call Forward-No Answer
    80
    
    Call Fwd All - Mailbox
    82
    
    Call Fwd All - Extension
    83
    
    Call Fwd All - Outside Phone Number
    84
    
    Automatic Answering
    85
    
    Voicemail Memory
    86
    
    Name Recording
    87
    
    [Handset] Registering an Optional Cordless Handset
    90
    
    [Headset] Registering an Optional Cordless Headset
    92
    
    [Handset, Headset] Deregistering a Cordless Accessory
    93
    
    [Handset] Cordless Handset Deregistration from the Cordless Handset
    94
    
    [Handset, Headset] Cordless Accessory Registration and Deregistration Issues
    95
    
    Password
    96
    
    Change User Password
    97
- Admin Settings
  98
- Deskset Information
  99
- Using Do Not Disturb (DND)
  100
- Operator Auto-Attendant Settings
  101
- [Handset] Cordless Handset Settings
  
  102
  - [Handset] Setting Contrast
    103
  - [Handset] Setting the Sounds
    104
    
    [Handset] Using the VOLUME Key to Set the Ringer and Voice Volume
    105
    
    [Handset] Setting the Cordless Handset to Factory Default
    107
    
    [Handset] Viewing the Product ID
    108
Accessing Items in Lists

109
- Accessing Voicemail
  110
- Accessing the Directory
  112
- Accessing the Call Log
  113
- The Extension List
  114
  - Accessing the Extension List
    115
- Accessing the Quick-Dial List
  116
  - Editing Quick Dial
    117
- The Redial List
  118
  - Accessing the Redial List
    119
  - Storing Redial Entries
    120
  - Deleting Redial Entries
    121
- Searching the Directory or Extension Lists Using the Dial Pad
  122
- [Handset] Accessing and Managing Items in Lists with the Cordless Handset
  
  123
Directory

134
Voicemail

146
Call Log

178
- Using the Call Log
  179
- Managing Missed Calls
  181
- Reviewing the Call Log List
  182
  - Voicemail Messages in Call Logs
    184
- Storing Call Log Entries
  185
- Deleting Call Log Entries
  186
- [Handset] Accessing the Call Log with the Cordless Handset
  
  188
Outgoing Calls

195
- Active Call Screen
  196
- Predialing
  197
- Live Dialing
  198
- Making a Call from a List
  199
- [Handset] Make a Call with the Cordless Handset
  
  200
  - [Handset] Active Call Screen
    201
  - [Handset] Predialing
    202
  - [Handset] Live Dialing
    203
- [Headset] Making Calls with the Optional TL7600 Cordless Headset
  
  204
Incoming Calls

205
- An Incoming Call Screen
  206
- Incoming Call Indication
  207
- Answering a Call
  209
- Ignoring a Call
  211
- Call Screening
  212
- Auto Answering
  213
- [Handset] Answer a Call with the Cordless Handset
  
  214
  - [Handset] Incoming Call Indication
    215
  - [Handset] Answer a Call
    216
  - [Handset] Multiple Incoming Calls
    217
Call Management

218
- Call Management
  219
- Placing a Call on Hold
  220
  - Managing Held Calls
    221
- Transferring a Call Overview
  222
  - Transfer Rules
    222
  - Transferring a Call
    223
- Conferencing
  225
  - Hold and Cancel a Conference
    226
- Parking a Call
  227
  - Retrieve a Parked Call
    228
- [Handset] Call Management Using the Cordless Handset
  
  229
  - [Handset] Active Call Screens
    230
  - [Handset] Call Deck
    231
  - [Handset] Transferring
    232
    
    [Handset] Transferring to an Extension
    232
    
    [Handset] Transferring to an Outside Number
    233
    
    [Handset] Conferencing
    234
    
    [Handset] Placing a Conference Call on Hold
    235
    
    [Handset] Ending a Conference Call
    236
    
    [Handset] Managing Held Calls
    237
    
    [Handset] Held Call Options
    239
    
    [Handset] Parking a Call
    240
    
    [Handset] Parking an Active or Held Call
    240
    
    [Handset] Retrieving a Parked Call from any Extension
    241
    
    [Handset] Using a Corded Headset
    242
  - Call Management Using Headsets
    243
Paging

244
- Paging
  245
- [ATA] Single-Zone Overhead Paging
  
  247
- [ATA] Multi-Zone Overhead Paging
  
  248
- [Handset] Paging
  
  249
Deskset-Handset Interaction

250
- Answering a Call While Another Device Is on a Call
  251
- Held Calls
  251
- Incoming Calls
  251
- Clocks
  252
- Status
  252
Troubleshooting

253
- Common Troubleshooting Procedures
  254
- General Troubleshooting
  263
- Gateway Troubleshooting
  274
- Deskset Troubleshooting
  282
- Cordless Handset Troubleshooting
  295
- Cordless Headset Troubleshooting
  302
- ATA Troubleshooting
  307
Appendixes

329
Appendix A: Soft Keys

329
- Deskset Soft Keys
  330
  - [Handset] Cordless Handset Soft Keys
    332
Appendix B: Technical Specifications

333
Appendix C: Maintenance

336
Appendix D: Important Safety Instructions

337
Appendix E: Limited Warranty

339
Glossary

343

AT&T Synapse User Manual (334 pages)

Brand: AT&T | Category: Telephone | Size: 6 MB

Table of Contents
2
Preface

11
Overview

16
Web Interface

54
- Accessing the Web User Interface (Webui)
  55
- Basic Settings
  57
- Extension Directory
  59
- Quick-Dial Keys
  63
- Help
  64
Settings

65
Accessing Items in Lists

104
- Accessing Voicemail
  105
- Accessing the Directory
  106
- Accessing the Call Log
  107
- The Extension List
  108
  - Accessing the Extension List
    109
- Accessing the Quick-Dial List
  110
  - Editing Quick Dial
    111
- The Redial List
  112
  - Accessing the Redial List
    113
  - Storing Redial Entries
    114
  - Deleting Redial Entries
    115
- Searching the Directory or Extension Lists Using the Dial Pad
  116
- [Handset] Accessing and Managing Items in Lists with the Cordless Handset
  
  117
Directory

128
Voicemail

140
- Voicemail Overview
  141
  - Voicemail Messages
    142
- Accessing Your Messages
  143
- Personal Voicemail Remote Operations
  155
- [Handset] Accessing Personal Voicemail with the Cordless Handset
  
  158
Call Log

166
- Using the Call Log
  167
- Managing Missed Calls
  168
- Reviewing the Call Log List
  169
  - Voicemail Messages in Call Logs
    171
- Storing Call Log Entries
  172
- Deleting Call Log Entries
  173
- [Handset] Accessing the Call Log with the Cordless Handset
  
  175
Outgoing Calls

182
- Active Call Screen
  183
- Predialing
  184
- Live Dialing
  185
- Making a Call from a List
  186
- [Handset] Make a Call with the Cordless Handset
  
  187
  - [Handset] Active Call Screen
    188
  - [Handset] Predialing
    189
  - [Handset] Live Dialing
    190
- [Headset] Making Calls with the Optional TL7600 Cordless Headset
  
  191
Incoming Calls

192
- Incoming Call Screens
  193
- Incoming Call Indication
  194
- Answer a Call
  195
- Multiple Incoming Calls
  197
- Ignoring a Call
  198
- Call Screening
  199
- Auto Answering
  200
- [Handset] Answer a Call with the Cordless Handset
  
  201
  - [Handset] Incoming Call Indication
    202
  - [Handset] Answer a Call
    203
  - [Handset] Multiple Incoming Calls
    204
Call Management

205
- Call Management
  206
- Placing a Call on Hold
  207
  - Managing Held Calls
    208
- Transferring a Call Overview
  209
  - Transfer Rules
    209
  - Transferring a Call
    210
- Conferencing
  212
  - Hold and Cancel a Conference
    213
- Parking a Call
  214
  - Retrieve a Parked Call
    215
- [Handset] Call Management Using the Cordless Handset
  
  216
  - [Handset] Active Call Screens
    217
  - [Handset] Call Deck
    218
  - [Handset] Transferring
    219
    
    [Handset] Transferring to an Extension
    219
    
    [Handset] Transferring to an Outside Number
    220
    
    [Handset] Conferencing
    221
    
    [Handset] Placing a Conference Call on Hold
    222
    
    [Handset] Ending a Conference Call
    223
    
    [Handset] Managing Held Calls
    224
    
    [Handset] Held Call Options
    226
    
    Parking an Active or Held Call
    227
    
    [Handset] Parking a Call
    227
    
    [Handset] Retrieving a Parked Call from any Extension
    228
    
    [Handset] Using a Corded Headset
    229
  - Call Management Using Headsets
    230
Paging

231
- Paging
  232
- [ATA] Single-Zone Overhead Paging
  
  234
- [ATA] Multi-Zone Overhead Paging
  
  235
- [Handset] Paging
  
  236
Deskset-Handset Interaction

237
- [Handset] Answering a Call While Another Device Is on a Call
  
  238
- [Handset] Incoming Calls
  
  238
- [Handset] Held Calls
  
  238
- [Handset] Clocks
  
  239
- [Handset] Status
  
  239
Troubleshooting

240
- Common Troubleshooting Procedures
  241
- General Troubleshooting
  249
- Gateway Troubleshooting
  259
- Deskset Troubleshooting
  262
- Cordless Handset Troubleshooting
  273
- Cordless Headset Troubleshooting
  281
- ATA Troubleshooting
  286
Appendixes

313
Appendix A: Soft Keys

313
- Deskset Soft Keys
  313
  - [Handset] Cordless Handset Soft Keys
    316
Appendix B: Technical Specifications

317
Appendix C: Maintenance

320
Appendix D: Important Safety Instructions

321
Appendix E: Limited Warranty

323
Glossary

327

AT&T Synapse Administrator's Manual (290 pages)

Brand: AT&T | Category: Telephone System | Size: 4 MB

Popular Topics

2
Preface

9
- Using this Guide
  9
- Topic Navigation
  10
- Text Conventions
  12
  - Deskset and Cordless Handset Menu Navigation
    13
- Additional Documentation
  13
System Description

14
Getting Started

37
- Gateway Front Panel Interface
  38
  - Gateway Configuration
    40
  - Upgrade Gateway Software
    41
  - Gateway Reset
    43
- Deskset Admin Settings
  44
- Call Forward All and Call Fwd-NA (no Answer)
  46
- Fwd/Trans to Outside Line
  51
- IP Settings
  52
  - Set/Edit Static IP
    54
  - IP Status
    55
- Reset User Password
  56
- Upgrade Deskset Software
  57
  - Deskset Reset
    59
- [ATA] ATA Front Panel Interface
  
  60
  - [ATA] Configuration
    61
  - [ATA] Upgrade ATA Software
    62
  - [ATA] Reset
    64
System Configuration

65
- The Web User Interface (Webui)
  66
  - Webui Overview
    67
  - Log in as Administrator
    68
  - Error Handling
    70
- System Settings
  71
  - Log in as Administrator" on
    72
  - System Information and Webui Menus
    72
  - System Basic Settings
    76
  - Auto Attendant
    81
    
    Auto Attendant Timing
    82
    
    Auto Attendant Main Menu Selection
    84
    
    Auto Attendant Schedule
    85
    
    Creating Auto Attendant Menus
    86
    
    Auto Attendant Voice Prompts
    90
    
    Auto Attendant Menu Choices
    92
    
    Name Recording for Auto Attendant Directory
    93
    
    Dial Plan Settings
    96
    
    Auto Attendant" on
    97
    
    [T1] DID Configuration
    101
    
    [T1] Direct Inward Dial (DID)
    101
    
    [T1] DID Assignments
    105
    
    [ATA] Fax Overview
    107
    
    [ATA] Fax Configuration
    108
    
    [ATA] Fax Settings
    109
    
    [ATA] Group Mailbox
    110
    
    [ATA] Group Mailbox Quotas
    110
    
    [ATA] Group Mailbox Custom Greeting
    116
    
    Hold Settings and [ATA] Music on Hold (Moh)
    118
    
    [ATA] Overhead Paging Overview
    122
    
    [ATA] Single-Zone Paging
    123
    
    [ATA] Multi-Zone Paging
    125
    
    [ATA] Verified Overhead Paging Devices
    126
    
    [ATA] Setting up Overhead Paging
    127
    
    [ATA] Single-Zone Overhead Paging
    128
    
    [ATA] Multi-Zone Overhead Paging
    130
    
    Paging Zones
    131
    
    Ring Groups
    134
    
    System Directory
    139
    
    Trunk Naming
    140
    
    Trunk Reservation (Outgoing Calls)
    141
    
    [PSTN] Trunk Routing (Incoming Calls)
    142
    
    Reconfiguration of an Existing System
    143
- Extension Settings
  145
  - Extension Basic Settings
    146
  - Extension Directory
    150
  - Quick-Dial Keys
    153
- Voicemail Distribution
  154
- [ATA] ATA Settings
  
  158
  - [ATA] FXS Ports
    159
  - [ATA] Analog Telephone Overview
    161
- [T1] T1 Settings
  
  162
  - [T1] Configure T1 Settings
    163
  - [T1] T1 Diagnostics
    166
  - Updating Devices" on
    167
  - Device Management
    167
    
    Considerations When Deleting a Gateway or an ATA
    168
    
    Deleting an Extension (Deskset)
    168
    
    Deleting Devices
    168
    
    [ATA] Deleting an ATA
    169
    
    [T1] Deleting a T1 Gateway
    169
    
    Delete a Device
    170
    
    Change an Extension Number
    171
    
    Back up and Restore Settings
    172
    
    Back up and Restore Extension Settings
    173
    
    Click Device Management, then Back Up/Restore, then Extension Settings in the Navigation Menu at Left
    175
    
    Log in as Administrator. See "Log in as Administrator" on Page
    175
    
    Click
    176
    
    Back up and Restore System Settings
    177
    
    Your Web Browser Opens a Window Asking if You Would
    179
    
    Updating Devices
    181
    
    Device Log
    186
  - Help
    187
  - Product Registration
    188
Troubleshooting

189
- Common Troubleshooting Procedures
  190
- General Troubleshooting
  199
- Gateway Troubleshooting
  211
- Deskset Troubleshooting
  219
- [Handset] SB67040 Cordless Handset
  
  233
- [Headset] TL7600 Cordless Headset
  
  240
- [ATA] SB67050 ATA Troubleshooting
  
  245
  - [ATA] General Troubleshooting
    245
  - [ATA] Music on Hold (Moh)
    247
  - [ATA] Overhead Paging (OHP)
    250
  - [ATA] Fax Configuration
    261
  - [ATA] Analog Phone
    265
  - [ATA] Group Mailbox
    267
Appendixes

268
Appendix A: Technical Specifications

268
Appendix B: Default Settings

271
Appendix C: Maintenance

275
Appendix D: Important Safety Instructions

276
Appendix E: Limited Warranty

278
Glossary

282

AT&T Synapse Installation Manual (231 pages)

IP PBX

Brand: AT&T | Category: PBX | Size: 4 MB

Table of Contents
2
Preface

7
Installation

11
- System Overview
  12
  - Software Version Compatibility
    14
  - System Installation Overview
    15
- Recommended Installation Sequence
  18
- Planning Your System and Network Configuration
  20
  - About Modes of Operation
    20
  - IP Addresses and Connectivity
    21
  - Extension Assignments
    22
  - Overhead Paging Overview
    23
  - Door Phones Overview
    28
  - Connecting Analog Devices to the ATA
    31
- Site Preparation
  33
  - Network Requirements
    33
  - Planning Your System and Network Configuration
    33
  - Placement Considerations
    34
  - Power Considerations
    34
  - Other Preparations
    35
- Assigning Telephone Lines and Extensions
  36
- Gateway and ATA Placement
  38
  - Rack Mounting
    38
  - Wall Mounting
    39
  - Grounding
    40
- Gateway Installation
  42
- Deskset Installation
  46
- SB67050 ATA Installation
  53
- SB67040 Cordless Handset Installation
  59
  - Charger Installation
    59
  - Battery Installation
    60
  - Battery Charging
    61
- TL7600 Cordless Headset Installation
  62
  - Charger Installation
    62
  - Battery Installation
    63
  - Battery Charging
    64
Getting Started

65
- PSTN Gateway Features
  66
- T1 Gateway Features
  68
- Gateway Front Panel Interface
  70
  - Gateway Configuration
    72
  - Upgrade Gateway Software
    73
- ATA Features
  75
  - ATA Front Panel Interface
    77
  - ATA Configuration
    78
  - Upgrade ATA Software
    79
- Resetting Devices
  81
- Deskset IP Settings
  83
  - Set/Edit Static IP
    85
  - IP Status
    86
- Upgrade Deskset Software
  87
System Configuration

89
- The Web User Interface (Webui)
  90
  - Webui Overview
    91
  - Log in as Administrator
    92
  - Error Handling
    94
- System Settings
  95
  - Setting Line Appearance Mode
    96
  - Dial Plan Settings
    97
  - Direct Inward Dial (T1 Gateway)
    101
  - Trunk Naming
    107
  - Trunk Reservation (Outgoing Calls)
    108
  - PSTN Gateway Trunk Routing (Incoming Calls)
    110
- T1 Settings
  111
  - T1 Diagnostics
    115
- ATA Settings
  116
  - ATA FXS Ports
    117
  - Fax Overview
    119
- Setting up Overhead Paging
  122
  - Single-Zone Overhead Paging
    123
  - Multi-Zone Overhead Paging
    125
- Paging Zones
  126
- Configuring a Trunk Port (FXO) Door Phone
  129
- Line Calibration Configuration
  135
- Updating Devices
  136
- Product Registration
  141
Troubleshooting

142
- Common Troubleshooting Procedures
  143
- Initial Installation
  158
- Display Messages
  159
  - T1 Gateway Indicators
    163
  - PSTN Gateway Setup
    165
- Webui
  166
  - Administrator Webui
    166
  - User Webui
    173
- Pc/Deskset Interaction
  174
- Other Deskset Features
  175
- SB67050 Analog Terminal Adapter
  179
  - General Troubleshooting
    179
  - Music on Hold (Moh)
    181
  - Overhead Paging (OHP)
    184
  - Fax Configuration
    195
  - Analog Phone
    199
  - Group Mailbox
    201
Appendixes

202
Appendix A: Technical Specifications

202
Appendix B: Default Settings

205
Appendix C: Part Lists

209
Appendix D: Maintenance

216
Appendix E: Important Safety Instructions

217
Appendix F: Limited Warranty

219
Glossary

223

AT&T Synapse Installation Manual (167 pages)

Brand: AT&T | Category: Telephone System | Size: 5 MB

Table of Contents
2
Preface

5
- Additional Documentation
  5
- Topic Navigation
  6
- Text Conventions
  6
- System Overview
  8
- Recommended Installation Sequence
  14
- Planning Your System and Network Configuration
  16
  - Network Requirements
    16
  - About Appearance Modes
    17
  - Extension Assignments
    18
  - Placement Considerations
    18
  - Power Considerations
    19
  - Other Preparations
    19
- Assigning Telephone Lines and Extensions
  20
- Connecting Analog Devices to the ATA
  21
- Overhead Paging Overview
  23
  - Single-Zone Paging
    24
  - Multi-Zone Paging
    25
  - Verified Overhead Paging Devices
    26
- Door Phones Overview
  27
- ATA Fax Line Configuration
  29
  - PSTN Gateway
    29
  - T1 Gateway and SIP Gateway
    30
- Gateway and ATA Placement
  31
  - Rack Mounting
    31
  - Wall Mounting
    32
  - Grounding
    33
- Gateway Installation
  34
- Deskset Installation
  37
- SB67050 ATA Installation
  44
- SB67040 Cordless Handset Installation
  49
  - Charger Installation
    49
  - Battery Installation
    50
  - Www.telephones.att.com/Smb
    50
  - Battery Charging
    51
- TL7600 Cordless Headset Installation
  52
  - Charger Installation
    52
  - Battery Installation
    53
  - Battery Charging
    54
Getting Started

55
- PSTN Gateway Features
  56
- T1 Gateway Features
  58
- SIP Gateway Features
  60
- Gateway Front Panel Interface
  62
  - Gateway Configuration
    63
  - Upgrade Gateway Software
    65
- ATA Features
  67
- ATA Front Panel Interface
  69
  - ATA Configuration
    70
  - Upgrade ATA Software
    70
- Deskset IP Settings
  72
  - Set/Edit Static IP
    73
  - IP Status
    74
- Upgrade Deskset Software
  75
System Configuration

76
- Webui Overview
  77
  - Accessing the Administrator Webui
    78
  - Error Handling
    80
- System Settings
  81
- Configuring a Trunk Port (FXO) Door Phone
  83
- Line Configuration
  89
- Updating Devices
  90
- Product Registration
  93
Troubleshooting

95
- Common Troubleshooting Procedures
  96
- Initial Installation
  105
- Display Messages
  106
  - T1 Gateway Indicators
    109
  - PSTN Gateway Setup
    111
- Webui
  112
  - Administrator Webui
    112
  - System Upgrade
    117
  - User Webui
    118
- Pc/Deskset Interaction
  119
- Other Deskset Features
  120
- SB67050 Analog Terminal Adapter
  123
  - General Troubleshooting
    123
  - Music on Hold (Moh)
    125
  - Overhead Paging (OHP)
    128
  - Fax Configuration
    137
  - Analog Phone
    140
  - Group Mailbox
    141
Appendixes

142
Appendix A: IP Addresses and Connectivity

142
Appendix B: Technical Specifications

143
Appendix C: Default Settings

146
Appendix D: Part Lists

150
Appendix E: Maintenance

158
Appendix F: Important Safety Instructions

159
Appendix G: GPL License Information

160
Glossary

161

AT&T Synapse Installation Manual (20 pages)

Brand: AT&T | Category: Cordless Telephone | Size: 1 MB

AT&T Categories

Cordless Telephone

Telephone Conference System Handsets Telephone Accessories

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AT&T Synapse PBX Phone System Manuals

AT&T Synapse User Manual (351 pages)

Table of Contents

Preface

Overview

[Handset] SB67040 Cordless Handset (Optional)

[Headset] TL7600 Cordless Headset (Optional)

[ATA] Analog Terminal Adapter (ATA - Optional)

Web Interface

Settings

[Handset] Cordless Handset Settings

Accessing Items in Lists

[Handset] Accessing and Managing Items in Lists with the Cordless Handset

Directory

[Handset] Accessing the Directory with the Cordless Handset

Voicemail

[Handset] Accessing Personal Voicemail with the Cordless Handset

Call Log

[Handset] Accessing the Call Log with the Cordless Handset

Outgoing Calls

[Handset] Make a Call with the Cordless Handset

[Headset] Making Calls with the Optional TL7600 Cordless Headset

Incoming Calls

[Handset] Answer a Call with the Cordless Handset

Call Management

[Handset] Call Management Using the Cordless Handset

Paging

[ATA] Single-Zone Overhead Paging

[ATA] Multi-Zone Overhead Paging

[Handset] Paging

Deskset-Handset Interaction

Troubleshooting

Appendixes

Appendix A: Soft Keys

Appendix B: Technical Specifications

Appendix C: Maintenance

Appendix D: Important Safety Instructions

Appendix E: Limited Warranty

Glossary