Deskset Call Appearance Operation - AT&T Synapse User Manual

Table 3. Deskset Call Appearance Icons (Continued)
Icon Status
Cordless Handset
This icon indicates that the optional Cordless
Handset is currently in control of operations.
Message Recording
This icon indicates that a message is being recorded.

Deskset Call Appearance Operation

When there is an incoming call, information about the new call takes over the display.
The position of the highlight bar determines which call is acted upon when you press buttons like HOLD and MUTE. If several
calls are ringing and you press SPEAKER, you answer the call that is highlighted. The highlight is placed according to the following
priority sequence:
1. Incoming ring
2. Active call
3. Held call.
When all the Call Appearances are in use, you cannot go off hook by lifting the corded handset, or by pressing SPEAKER or
HEADSET. Instead, the Deskset prompts you to free up a Call Appearance.
Parking or ending calls make Call Appearances available.
When there are no available Call Appearances, incoming calls are forwarded according to the Call Forward–No Answer setting
customized by the system administrator. The default setting for Call Forward–No Answer is Voicemail.
Overview
Synapse User's Guide
Icon Status
Conference On Hold
Flashes when a conference call is on hold.
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