Fax Configuration - AT&T SB67010 PSTN Installation Manual

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Fax Configuration

While using T.38 mode, unable to receive faxes or having persistent fax transmission failures.
Cause
Incompatible Fax Mode
setting.
While using T.38 mode, fax usually works with occasional failures.
Cause
Network impairment issues.
While using G.711 mode, fax usually works with occasional failures.
Cause
Network impairment issues.
Troubleshooting
Action
Change the Fax Mode setting:

a. Log on to the WebUI as administrator, click
System Settings, then Fax Configuration.
b. Set Fax Mode to G.711.
c. Click .
Action
Resend the fax later or use the fax machine's

retransmission feature.
Action
Resend the fax later or use the fax machine's

retransmission feature.
If the above does not work, try switching the Fax

Mode setting.
a. Log on to the WebUI as administrator, click
System Settings, then Fax Configuration.
b. Set Fax Mode to T.38.
c. Click .
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