Managing Held Calls
To manage held calls:
12:30PM Thu Feb 23 2008
12:30PM Thu Feb 25 2010
12:30PM Thu Feb 23 2008
Graham Bell
Graham Bell
Graham Bell 232-555-0176
9-1-232-555-0176 0:01
9-800-95552007 3:00
To retriev e held call, press key
next to
icon.
Transfer
Transfer
Transfer
Transfer
Conf
Conf
Conf
Page
Park
Park
Figure 291. Active Call
12:30PM Thu Feb 25 2010
12:30PM Thu Feb 23 2008
Graham Bell
9-1-232-555-0176 0:01
Graham Bell
232-555-0176
To retriev e held call, press key
To retriev e held call, press key
next to
next to
icon.
icon.
Transfer
Transfer
Transfer
DND
CallFw d
Conf
Conf
Page
Page
Figure 292. Call Held
Call Management
Synapse User's Guide
1. When you are on an active call, as shown in Figure 291, press HOLD.
The Held Call Appearance icon
2:51
shown in Figure 292.
If a call has been on hold for longer than three minutes, the Deskset reminds
you with a brief ring every 30 seconds.
2. To take the call off hold, you must highlight the call and press SELECT, or press
Quick
Quick
Quick
the associated Call Appearance key.
Dial
Dial
Dial
More 1/3
More 1/3
More 1/3
Lifting the corded handset, or pressing SPEAKER or HEADSET, takes you off
hook on an Idle line; it does not take the highlighted call off of hold.
To do this with the Cordless Handset, see
2:51
page
237.
Quick
Quick
Dial
Dial
More 1/3
More 3/3
More 1/3
appears next to the highlighted call, as
"[Handset] Managing Held Calls" on
221