Konica Minolta bizhub C200 Service Manual page 602

Field Service Ver. 2.0 Dec. 2008
8.4.3 IP address Fax Transmission
1
Item
Condition
No.
1 Transmission is unsuc-
cessful.
2 Cannot receive.
8.4.4 Internet Fax reception
1
Item
Condition
No.
1 The reception func-
tion does not work.
2 Documents are
received but not
printed out.
3 The machine receives
(print) data in binary
code.
Possible cause
The connection has some
defects.
The volume of the image data is
so large that the recipient is
timed out.
The required settings have not
been registered in the machine.
The LAN cable is disconnected.
Other unknown causes.
Domain is not set correctly.
Possible cause
The connection has some
defects.
The automatic check for receipt is
set to OFF.
The required settings have not
been registered in the machine.
The same POP3 User Name is
used for another E-mail software
or for another user.
The LAN cable is disconnected.
Data that is not supported is
attached, or a mail with no data is
received.
The printing of the received docu-
ment was not specified.
Memory full
Other unknown causes
Data in a format other than MIME
is attached or a mail is received
via a server that does not support
MIME format.
8. Troubleshooting
Action to be taken
Check the LED indicator and connec-
tion at the network hub or switch.
• Ask the recipient to delay the time
until the time-out occurs.
• Reduce the volume of the image
data and retry.
Make the required network settings.
Replace the LAN cable.
Check the error details in the [Type]
menu of [Job List] and refer to the
error code.
Confirm "DNS Settings" of "Network
Settings".
Action to be taken
Check the LED indicator and connec-
tion at the network hub or switch.
Set an interval between automatic
checks.
Make the required network settings.
The same POP3 User Name should
not be used elsewhere, or for other E-
mail software.
Replace the LAN cable.
Ask the sender to send the document
in TIFF-F or text file format.
To print a received document, specify
Print in received document handling
process.
Print the stored documents to reduce
the memory usage, and then ask the
sender to retransmit.
Check the error details in the [Type]
menu of [Job List] and refer to the
error code.
When the format of the attached data
is other than MIME, binary codes are
printed out as they are in the text.
(This is not a machine failure.)
Ask the sender to send the data in the
MIME format.
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