Scan To Ftp; Scan To Smb - Konica Minolta bizhub C200 Service Manual

8. Troubleshooting
Item
Condition
No.
4 The machine receives
the same document
repeatedly.
5 Transmission cancel-
lation has failed.
8.4.5 IP Relay
Item
Condition
No.
1 This machine does
not receive the data.
2 Fax is not transmitted
from this machine.
8.4.6

Scan to FTP

1
Item
Condition
No.
1 Cannot send with
Scan to FTP.
8.4.7

Scan to SMB

1
Item
Condition
No.
1 Cannot send with
Scan to SMB.
106
1
Possible cause
The size of the mail is so large
that the connection with the
server is timed out before the
document reception is com-
pleted.
It may take some time to cancel
an internet facsimile reception.
Possible cause
Required software settings are
not set completely.
Transmission data is too large to
be transmitted and the fax has
not been received because of
restriction of a server.
Communication mode of the
gateway transmission is not set
correctly.
Possible cause
Refer to communication error
codes.
The LAN cable is broken.
No destination directory.
User Name or Password is incor-
rect.
Possible cause
Refer to communication error
codes.
The LAN cable is broken.
No destination directory.
Read-only directory.
User Name or Password is incor-
rect.
The access is limited by the fire-
wall.
Field Service Ver. 2.0 Dec. 2008
Action to be taken
• Delete the mail in question from the
server by receiving it alternatively
via a PC.
• Ask the sender to reduce the mail
size and retry.
Wait for a while until it is canceled.
Action to be taken
Make the required network settings.
Make data size small by reducing the
number of pages, and retransmit.
Touch [Allow] for Gateway TX and set
communication mode correctly.
Action to be taken
Check the details of the communica-
tion error in the [Type] menu of [Job
List] and refer to error codes.
Replace the LAN cable.
Create the directory.
Confirm the settings.
Action to be taken
Check the details of the communica-
tion error in the [Type] menu of [Job
List] and refer to error codes.
Replace the LAN cable.
Create the directory.
Make it writable.
Confirm the settings.
A Windows PC may be set with a fire-
wall. Change the setting.