Konica Minolta bizhub C200 Service Manual page 592

Field Service Ver. 2.0 Dec. 2008
8.2.6 Internet Fax transmission / Scan to E-mail
1
Error code
E4DXXX The machine cannot connect to a mail
server as the SMTP server address has not
been set.
E5AXXX The machine cannot transmit the document
as the DNS settings are incorrect.
E5DXXX The machine cannot transmit the document
with the E-mail address or the destination
E-mail address because it has not been
specified or is incorrect.
E6FXXX Transmission was attempted and data was
too large to be transmitted.
E7XXXX SMTP authentication failed.
EAXXXX A LAN cable has not been connected, or you
failed to communicate with the SMTP server.
You tried to transmit the document to an
incorrect destination address.
(The protocol error on SMTP)
EAX212 SMTP authentication required.
EABF4F The machine has invalid settings for POP3
before SMTP.
EABF50 The machine failed to authenticate POP3
before SMTP.
Possible cause
8. Troubleshooting
Action to be taken
Set an SMTP server address.
Check the DNS settings.
Check the settings and the destination E-
mail address.
The document may not be transmitted even
if the loading of data is successful.
Set the quality to Fine or Standard and try
again.
Confirm SMTP authentication account and
password.
Check if the LAN cable has been correctly
connected, if the SMTP server is ready for
communication, if the network settings such
as subnet mask setting are correct, or if the
E-mail address of the destination is correct.
Enable SMTP authentication settings.
Check the POP server settings for adminis-
trator maintenance.
Check the account and the password of
POP3.
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