Konica Minolta bizhub C200 Service Manual page 593

8. Troubleshooting
8.2.7 Internet Fax reception
1
Error code
E40XXX The machine cannot connect to a mail
server as the POP3 server address has not
been set correctly.
The machine cannot connect to a mail
server as the server has failed.
E50XXX The machine cannot receive a document as
E51XXX the POP3 User Name or Password has not
E52XXX been set or is incorrect.
E60XXX The data received in POP3 cannot be
E61XXX printed.
A mail with an attached file whose format is
not TIFF-F, a mail whose text contains a line
exceeding 1000 characters, or mail of large
data size is received.
A mail with no data is received.
E7XXXX APOP authentication failed.
ECXXXX A LAN cable has not been connected, or
failed to communicate with the POP3 server.
The User Name or Password has not been
registered in the server.
They are different from the settings in the
machine.
(The protocol error on POP)
8.2.8 IP address Fax transmission
1
Error code
E5AXXX The machine cannot transmit the document
as the DNS settings are incorrect.
E6FXXX Transmission was attempted and data was
too large to be transmitted.
E7XXXX SMTP authentication failed.
EAXXXX A LAN cable has not been connected, or you
failed to communicate with the SMTP server.
You tried to transmit the document to an
incorrect destination address.
EAX212 SMTP authentication required.
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1
Possible cause
Possible cause
Field Service Ver. 2.0 Dec. 2008
Action to be taken
Check the POP3 server address.
Check that the POP3 server is operating
normally.
Check the settings.
Confirm with the sender.
Confirm POP3 account and password.
Check if the LAN cable has been correctly
connected. Check if the POP3 server set-
tings are correct.
Action to be taken
Check the DNS settings.
The document may not be transmitted even
if the loading of data is successful. Set the
quality to Fine or Standard and try again.
Confirm SMTP authentication account and
password.
Check if the LAN cable has been correctly
connected, if the SMTP server is ready for
communication, if the network settings such
as subnet mask setting are correct, or if the
E-mail address of the destination is correct.
Enable SMTP authentication settings.