Resetting The System; Problems Following Initial System Installation; Figure 64: Bent Pin Example; Figure 65: Contact Shifted Sideways Example - Kontron CG2300 Installation And Maintenance Manual

2. A contact is shifted sideways
Rejection Criteria
» Contact tips are not aligned within +/- 1 contact width of the suspect contact tip as shown in Figure Figure 65.
: Red circles indicate failed contacts.
NOTE
If the socket fails criteria in both inspection levels, it is defective. Possible actions are:
» Return the server board directly to Intel (high volume system integrators)
or
» RMA the whole CG2300 server to Kontron (low volume users)
Contact Technical Support to get an RMA number and specify that the issue was found in Section 8.1, "CPU Socket
Inspection" in the
8.2

Resetting the System

Before going through in-depth troubleshooting, first attempt to reset the system using one of these methods:
To do this:
Soft boot reset to clear the system memory and reload the operating system
Clear system memory, restart POST, and reload the operating system
Cold boot reset. Turn the system power off and then on. This clears system memory,
restarts POST, reloads the operating system, and halts power to all peripherals
8.3

Problems Following Initial System Installation

Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a
less frequent cause. If the problem you are experiencing is with a specific software application, see
Installed Application Software".
99

Figure 64: Bent Pin Example

Figure 65: Contact Shifted Sideways Example

CG2300 Server Installation and Maintenance Guide
Installation and Maintenance Guide
.
Press:
<Ctrl+Alt+Del>
Reset button
Power on/off
"Problems with Newly
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