Kontron NSW1U User Manual
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Kontron NSW1U User Manual

Ip network server
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Kontron IP Network Server NSW1U
Product Guide
December 2009
Rev. 1.4

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Summary of Contents for Kontron NSW1U

  • Page 1 Kontron IP Network Server NSW1U Product Guide December 2009 Rev. 1.4...
  • Page 2 All rights reserved. All data is for information pruposes only and not guaranteed for legal purposes. Information has been carefully checked and is believed to be accurate; however, no responsibility is assumed for inaccurancies. Kontron and the Kontron logo and all other trademarks or registed trademarks are the property of their respective owners and are recognized.

  • Page 3: Table Of Contents

    Manual Organization ................. 9 What Your Server Includes ................... 9 Product Accessories ................... 10 Additional Information and Software ..............10 Kontron IP Network Server NSW1U Features............12 Server Components ................... 14 Back Panel ....................... 15 NSW1U Server Front Panels................16 NSW1U Network Server Ethernet Ports..............
  • Page 4 Removing the PCI Fan ................67 5.2.4 Installing the PCI Fan ................67 Replacing the Ethernet Front Panel Board..............68 5.3.1 Removing the Ethernet Front Panel (EFP) Board..........68 5.3.2 Replacing the Light Pipes .................70 Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...
  • Page 5 LED Information....................89 BIOS Error Messages ..................90 7.6.1 BIOS POST Beep Codes................91 Warranty ......................... 93 Safety Information ....................94 Regulatory and Certification Information .............. 104 Getting Help ......................109 Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...
  • Page 6 NSW1U Network Server—Contents Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 7: Revision History

    Revision History—NSW1U Network Server Revision History Date Revision Description Kontron version: changed all references to Intel Z-U130 Value Solid State Drive to SMART December 2009 Embedded USB Solid-State Drive ® ® Edited processor information to include Quad-Core Intel Xeon processors 5400 series.
  • Page 8 NSW1U Network Server—Revision History Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 9: Introduction

    Introduction About this Manual Thank you for purchasing and using the Kontron IP Network Server NSW1U. This manual is for system technicians who are responsible for troubleshooting, upgrading, and repairing this IP network server. This document provides a brief overview of the features of the board/ chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the IP network server.

  • Page 10: Product Accessories

    NSW1U Network Server—Introduction • Two blank filler panels in the Ethernet connectors positions at the front of the chassis (NSW1U-R only) or One set of 4XGbE connectors installed and the other set is optional (NSW1U-F and NSW1U-B) • A riser card assembly for a PCI-X* or a PCI Express* (PCIe*) add-in card •...
  • Page 11 Introduction—NSW1U Network Server • Diagnostics testing software • Firmware and BIOS updates • System drivers Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 12: Kontron Ip Network Server Nsw1U Features

    NSW1U Network Server—Kontron IP Network Server NSW1U Features Kontron IP Network Server NSW1U Features This chapter briefly describes the main features of the Kontron IP Network Server NSW1U. This chapter provides a diagram of the product, a list of the server features, and diagrams showing the location of important components and connections.
  • Page 13 ® ® Note: Quad-Core Intel Xeon processor 5400 series support is available only on NSW1U-R and NSW1U-B that have product codes NSRA0201W, NSRD0201W, or NSRA0401W Rear access to hot-swappable power supplies Serviceability Front access to optical drive Two hot-swappable 450 W power supplies in a redundant (1+1) configuration...

  • Page 14: Server Components

    NSW1U Network Server—Kontron IP Network Server NSW1U Features Server Components Figure 2 shows the internal components of the NSW1U Network Server (top cover and front bezel removed). Figure 2. NSW1U Network Server Components AF000803 Item Description Item Description Ethernet front panel (EFP) board...

  • Page 15: Back Panel

    Kontron IP Network Server NSW1U Features—NSW1U Network Server Back Panel Figure 3. NSW1U-F Server Rear View AF000823 Item Description Item Description Power supply #2 (optional) or filler panel PS/2 mouse connector (power supply 2 shown) RJ45 serial port (COM2/Serial B) Power input (AC-input power supply shown) ®...

  • Page 16: Nsw1U Server Front Panels

    PS/2 keyboard connector Note: Figure 4 shows the AC-input power configuration. Items G-J can also be configured for DC operation. NSW1U Server Front Panels Figure 5. NSW1U-F Server and NSW1U-B Server Front View (Bezel Installed) AF000814 Item Description Item Description...
  • Page 17 Kontron IP Network Server NSW1U Features—NSW1U Network Server Figure 6. NSW1U-F Server and NSW1U-B Server Front View (Bezel Removed) AF000815 Item Description Item Description Optical drive (optional) or filler panel (filler Ground strap attachment panel shown) RJ45 serial port connector (COM2/Serial B)
  • Page 18 NSW1U Network Server—Kontron IP Network Server NSW1U Features Figure 8. NSW1U-R Server Front View (Bezel Removed) AF000817rev Item Description Item Description Ground strap attachment Optical drive fastener Optical drive or filler panel (filler panel RJ45 serial port connector (Serial B/COM2)

  • Page 19: Nsw1U Network Server Ethernet Ports

    Toggles the system power NSW1U Network Server Ethernet Ports The Kontron IP Network Server NSW1U provides for four to twelve (depending on the configuration) gigabit Ethernet ports to install external NICs. Copper and fiber options are available. For information on replacing the Ethernet controllers, see Section 5.3, “Replacing the Ethernet Front Panel Board”...

  • Page 20: Ethernet Front Panel (Efp) Board

    An additional set of four rear-accessible GbE NIC ports can be added to the NSW1U-R system by using a quad GbE NIC PCIe card with rear I/O panel access ports. There are no GbE NIC ports accessible from the front of the NSW1U-R system.

  • Page 21: Server Board Connector And Component Locations

    Kontron IP Network Server NSW1U Features—NSW1U Network Server Server Board Connector and Component Locations Figure 10. IP Network Server NSW1U Components and Connector Location Diagram AF000750 Item Description Item Description System Identification LED (blue) Battery Status LED (green / amber)

  • Page 22: Hard Disk Drives

    The power supply is rated for 450 W output capability in full AC or DC input voltage range. 2.11 System Cooling There are three cooling areas in the NSW1U systems: front panel board area, PCI area, and the CPU/ Memory/HDD area. Kontron IP Network Server NSW1U Product Guide, rev.

  • Page 23: Front Panel Cooling Area

    Kontron IP Network Server NSW1U Features—NSW1U Network Server Figure 11. Cooling Areas Front Panel Board Area Airflow PCI Area Airflow CPU-Memory- HDD Area Airflow AF000830 2.11.1 Front Panel Cooling Area The left one-fourth of the EFP front panel board and the portion of the PDB in this area are cooled by 40 ×...

  • Page 24: Pci Cooling Area

    2.11.3 CPU/Memory/HDD Cooling Area The NSW1U system uses three 40 × 40 × 28 mm single-rotor fans that are assembled to a sheet metal bracket. The NSW1U system draws air in through the front bezel and exhausts out the rear of the chassis. The CPU/memory/HDD cooling area air flow path is isolated from the rest of the system by the PCI air ducts and riser card.

  • Page 25: Server Installations And Upgrades

    Server Installations and Upgrades—NSW1U Network Server Server Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the safety instructions provided in this manual. See Section A, “Safety Information”. 3.1.1 Tools and Supplies Needed •...

  • Page 26: Installing The Chassis Cover

    3.2.3 Removing the Front Bezel Remove the front bezel to install or remove an optical device. For the NSW1U-F and NSW1U-B servers, the front bezel must also be removed to install the optional 4xGbE LAN card. 1. Remove the left-side screw and cable management arm, if installed.

  • Page 27: Installing The Front Bezel

    Server Installations and Upgrades—NSW1U Network Server Figure 13. Removing the Front Bezel AF000875 3.2.4 Installing the Front Bezel 1. While holding the front bezel in place, tighten the screws at the left and right edges of the bezel. 3.2.5 Removing the Processor Air Duct The air duct must be removed to access the processor assembly and the fan assembly.

  • Page 28: Installing The Processor Air Duct

    The jumpers are located on the S5000PHB server board server board, which is in the rear left side of the NSW1U Network Server chassis. To configure the jumpers on the server board, besides removing the chassis cover, you also must remove the processor air duct (see Section 3.2.5, “Removing the...

  • Page 29: Jumper Blocks

    Server Installations and Upgrades—NSW1U Network Server The jumpers that can be configured differently are: • J2A2 (Serial Port B DSR/DCD jumper) • J1H2 (Password Clear jumper) • J1G1 (BIOS Bank Select jumper) • J1F1 (CMOS Clear jumper) • J1E3 (BMC Force Update jumper) •...

  • Page 30: Bmc Force Update Procedure

    Serial B Port Configuration Jumper The rear of the IP Network Server NSW1U provides an RJ45 connector for the Serial B port, which is intended for direct connection to serial devices such as serial port concentrators using a standard Cat 5 cable.

  • Page 31: Processor Select Jumper

    5400 series. These product codes have an “R in the third position: • NSRA0201W: IP Network Server NSW1U, rear NIC port, AC • NSRD0201W: IP Network Server NSW1U, rear NIC port, DC • NSRA0401W: IP Network Server NSW1U, bypass, AC ®...

  • Page 32: Configuring Memory Dimms

    NSW1U Network Server—Server Installations and Upgrades 3.3.2 Configuring Memory DIMMs The Server Board S5000PHB server board supports up to six DDR2-533 or DDR2-667 Fully Buffered DIMMs (FBD memory) in six DIMM slots across two channels, Channel 0 and Channel 1.

  • Page 33: Dimm Population Rules

    Server Installations and Upgrades—NSW1U Network Server Table 5. Maximum Six-DIMM System Memory Configuration - x4 Dual Rank DRAM Technology x4 Dual Rank Maximum Capacity 256 Mb 6 GB 512 Mb 12 GB 1024 Mb 24 GB 2048 Mb 48 GB 3.3.2.1...

  • Page 34: Sparing Mode Memory Configuration

    NSW1U Network Server—Server Installations and Upgrades 3.3.2.3 Sparing Mode Memory Configuration The Memory Controller Hub (MCH) provides memory sparing capabilities. Sparing is a RAS feature that involves configuring a DIMM to be placed in reserve so it can be use to replace a DIMM that fails.

  • Page 35: Removing Dimms

    For a list of compatible processors for the NSW1U Network Server, go to http://us.kontron.com/products/ systems+and+platforms/communication+rackmount+servers/ip+network+servers/ ip+network+server+nsw1u.html. Click on Downloads, and then click on Ordering Guide. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 36: Esd And Processor Handling Precautions

    NSW1U Network Server—Server Installations and Upgrades 3.3.4.1 ESD and Processor Handling Precautions • Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: — Touch the metal chassis before touching the processor or server board.
  • Page 37 Server Installations and Upgrades—NSW1U Network Server Figure 18. Removing the Heat Sink AF000766 7. Open the socket by pushing the lever handle down and away from the socket to release it. (Figure 19, “A” and “B”) Figure 19. Using the Socket Lever AF000768 8.

  • Page 38: Installing The New Processor

    NSW1U Network Server—Server Installations and Upgrades Figure 20. Opening the Load Plate AF000769 9. Lift the processor from the socket. 3.3.4.3 Installing the New Processor Note: Follow the ESD precautions covered in Section 3.3.4.1, “ESD and Processor Handling Precautions” on page To install a processor, follow these instructions: 1.
  • Page 39 Server Installations and Upgrades—NSW1U Network Server Figure 22. Installing the Processor in the Processor Socket AF000771 4. Remove the socket protective cover by grasping the cover tab and pulling away from the load plate. Store the protective cover for future use.

  • Page 40: Setting The Processor Select Jumper

    NSW1U Network Server—Server Installations and Upgrades 6. Close the socket lever and ensure that the load plate tab engages under the socket lever when fully closed. (“B” and “C”) 3.3.4.4 Setting the Processor Select Jumper ® ® The server ships pre-configured for the Dual-Core Intel Xeon processor 5100 series.

  • Page 41: Replacing The Power Supply

    Server Installations and Upgrades—NSW1U Network Server 3.3.5 Replacing the Power Supply Caution: Your server does not have a redundant power supply unless you have purchased the optional second power supply. If there is no second supply, before replacing the power...

  • Page 42: Installing The Power Supply

    Plug the power cord into the power supply. Installing the Server into a Rack Installation instructions for the standard bracket kit and the optional rail kit are included with each kit. These instructions can also be found on the Kontron Deployment Assistant CD and at http:// us.kontron.com/support/.
  • Page 43 It must also include ventilation sufficient to exhaust a maximum of 1200 BTU per hour for a fully loaded Kontron IP Network Server NSW1U system. It is important to note that this measurement is the maximum, and a minimum or typical system could be much less.
  • Page 44 NSW1U Network Server—Server Installations and Upgrades Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 45: Optional Component Installation Procedures

    Optional Component Installation Procedures—NSW1U Network Server Optional Component Installation Procedures Before You Begin 4.1.1 Tools and Supplies Needed • #1 and # Phillips* (cross-point) screwdrivers (or interchangeable-bit screwdriver with #1 and #2 Phillips bits) • Anti-static wrist strap and conductive foam pad 4.1.2...
  • Page 46 NSW1U Network Server—Optional Component Installation Procedures Figure 26. System Cable Routing Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 47: Installing Or Replacing A Hard Drive

    Installing or Replacing a Hard Drive Up to two 3.5-inch SATA drives can be installed in your IP Network Server NSW1U. The drives are mounted in fixed drive trays that are secured to the chassis base with two screws. The chassis cover and the front bezel must be removed to add or replace a hard drive.

  • Page 48: Installing The Drive In The Chassis

    NSW1U Network Server—Optional Component Installation Procedures Figure 27. Attaching a Hard Disk Drive to a Drive Tray AF000820 4.2.3 Installing the Drive in the Chassis 1. Use the guide pin to insert the drive tray into the front panel. Insert the primary drive in the right bay.

  • Page 49: Installing An Optical Device

    To install an optical device in the NSW1U Network Server, you need the carrier tray, interposer board and the signal and power cables from the accessory kit that shipped with the system.
  • Page 50 NSW1U Network Server—Optional Component Installation Procedures Figure 29. Connecting the Interposer Board TS000408 3. Place the optical device in the drive tray. 4. Insert the optical device/tray/interposer board assembly into the chassis and tighten the blue thumbscrew. (Figure 30, “A” and “B”).

  • Page 51: Installing Or Replacing A Pci Add-In Card

    Using a supported PCI/PCIe card is recommended. For a list of tested and supported cards, see the Tested Hardware and Operating System List (THOL) at http:// us.kontron.com/support/. Search for NSW1U, click on Product Downloads, and then click on Compatability Matrix. Kontron IP Network Server NSW1U December 2009 Product Guide, rev.

  • Page 52: Removing The Pci Riser Card Assembly

    NSW1U Network Server—Optional Component Installation Procedures 4.4.1 Removing the PCI Riser Card Assembly To remove an installed riser card assembly, follow these steps: 1. Loosen the blue captive screw that secures the riser card assembly to the server board. (“A” in Figure 2.

  • Page 53: Removing A Pci Card From The Riser Card Assembly

    Optional Component Installation Procedures—NSW1U Network Server 4.4.2 Removing a PCI card from the Riser Card Assembly Caution: When handling a PCI card, observe the normal safety and ESD precautions. See Appendix A, “Safety Information” for more information. 1. Turn the riser card assembly upside-down to remove the PCI card.

  • Page 54: Installing The Riser Card Assembly Onto The Server Board

    NSW1U Network Server—Optional Component Installation Procedures Figure 34. Adding a PCI Express* Card into the Riser Card Assembly TS000214 4.4.4 Installing the Riser Card Assembly onto the Server Board 1. Align the fork on the riser card assembly with the pin on the rear chassis panel. (“A” in Figure 2.

  • Page 55: Installing The Remote Management Module 2

    Optional Component Installation Procedures—NSW1U Network Server Installing the Remote Management Module 2 ® ® To install the GCM module and the Intel Remote Management Module 2 (Intel RMM2), you must first remove the chassis top cover, the processor air duct, and PCI riser card assembly. For instructions, see Chapter 3, “Server Installations and Upgrades”...

  • Page 56: Installing The Quad Port Bypass Server Adapter (Copper) For Front Panel Access

    Installing the Quad Port Bypass Server Adapter (Copper) for Front Panel Access The NSW1U-F and NSW1U-B IP network servers come with a front panel filler panel that has to be ® removed and replaced with an escutcheon when installing a GbE LAN card, such as the Intel PRO/ 1000 AT Quad Port Bypass Server Adapter for Copper (NIC in front), for the first time.

  • Page 57: Removing The Filler Panel

    Optional Component Installation Procedures—NSW1U Network Server 4.6.1.1 Removing the Filler Panel 1. Power down the server system and unplug all peripheral devices and the power cord. 2. Remove the chassis cover. For instructions, see Section 3.2.1, “Removing the Chassis Cover” on page 3.

  • Page 58: Installing The Lan Card In The Pci Riser

    NSW1U Network Server—Optional Component Installation Procedures 4.6.1.3 Installing the LAN Card in the PCI Riser Figure 40 when performing the steps below. 1. Remove the PCI riser card assembly from the chassis and turn it upside down. For instructions, Section 4.4.1, “Removing the PCI Riser Card Assembly” on page 2.
  • Page 59 Optional Component Installation Procedures—NSW1U Network Server Figure 41. PCI Support Brackets AF000888 3. Fasten the LAN card bracket with both screws. (Figure 42, “A”) 4. Install the riser card assembly back into the server board slot and fasten the thumbscrew. For instructions, see Section 4.4.4, “Installing the Riser Card Assembly onto the Server Board”...
  • Page 60 NSW1U Network Server—Optional Component Installation Procedures Note: When viewed from the front, each port has a letter. Be sure to install the connector with “A” and “C” at the top. Do not install the connector upside-down. (“A”) 7. Attach the connector using two screws, as shown. (“B”) Figure 43.

  • Page 61: Installing A Smart Embedded Usb Solid-State Drive

    Optional Component Installation Procedures—NSW1U Network Server Installing a SMART Embedded USB Solid-State Drive The optional SMART Embedded USB Solid-State Drive (eUSB SSD)provides local memory storage for various options such as system information, diagnostic partitions, and configuration data. The eUSB SSD is positioned perpendicular to the EFP board and fastens to the PCI fan air duct.
  • Page 62 NSW1U Network Server—Optional Component Installation Procedures 3. Attach the interposer card to the PCI fan air duct with the two black push rivets in the kit. (“A” in Figure Figure 45. Attaching the Interposer Card to the Air Duct TS000505 4.
  • Page 63 Optional Component Installation Procedures—NSW1U Network Server 5. Plug one end of the cable labeled “SysCon” into the interposer card. (“A” in Figure Figure 47. Attaching the SysCon Cable to the Interposer Card TS000507 Kontron IP Network Server NSW1U December 2009...
  • Page 64 NSW1U Network Server—Optional Component Installation Procedures 6. Place the PCI fan air duct back into the chassis (“A” in Figure 48) and replace the screws that hold the air duct in place (“B” in Figure 48). 7. Plug the other end of the SysCon cable into the connector on the front panel (EFP) board. (“C” in ) Figure 48.

  • Page 65: Server Component Replacements

    Server Component Replacements—NSW1U Network Server Server Component Replacements Before You Begin 5.1.1 Tools and Supplies Needed • #1 and # Phillips* (cross-point) screwdrivers (or interchangeable-bit screwdriver with #1 and #2 Phillips bits) • Anti-static wrist strap and conductive foam pad 5.1.2...

  • Page 66: Installing The New Cpu Fans Into The Bracket

    NSW1U Network Server—Server Component Replacements Figure 49. Fan with Isolation Bumpers Installed TS000402 5.2.2 Installing the New CPU Fans into the Bracket 1. Align each fan with the air flow arrow facing the rear of the chassis and the power cable facing the front and routed away from the fan blades.

  • Page 67: Removing The Pci Fan

    Server Component Replacements—NSW1U Network Server 3. Connect the fan cables to the correct fan connectors as labeled on the Ethernet front panel board. 4. Check to be sure that none of the bumpers are caught on the bracket. (Figure 51, “A”) Figure 51.

  • Page 68: Replacing The Ethernet Front Panel Board

    • PCI fan assembly (and SMART Embedded USB Solid-State Drive, if installed) Caution: Before replacing any of the NSW1U Network Server boards, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord from the system or wall outlet.
  • Page 69 Server Component Replacements—NSW1U Network Server 4. Disconnect the following cables on the EFP board: • All fan power cables (three CPU/memory fans and PCI fan) • Flex cable • Optical device power cable • SATA hard drive connectors • SMART Embedded USB Solid-State Drive cable, if installed •...

  • Page 70: Replacing The Light Pipes

    1. Lower the replacement EFP board into the chassis. 2. While holding the rear edge of the board, ease the board forward, sliding the NIC connector (NSW1U-F and NSW1U-B) and USB port through the matching cutout at the front panel of the chassis.

  • Page 71: Replacing The Power Distribution Board

    Server Component Replacements—NSW1U Network Server Figure 54. Installing the EFP Board AF000897 Replacing the Power Distribution Board The power distribution board routes power from the power supply to the rest of the server system. It also contains regulators and DC-to-DC converters to generate several supply voltages from the 12V that comes from the PSU.

  • Page 72: Installing The Power Distribution Board

    NSW1U Network Server—Server Component Replacements 7. Disconnect the EFP power cable on the EFP board and gently pull the PDB away from the power supply connectors and the server board power connector. (“B”) 8. Lift the power distribution board from the chassis (“C”).

  • Page 73: Replacing The Server Board

    Reconnect all the external devices and plug in the power cord(s). Replacing the Server Board ® The Kontron IP Network Server NSW1U uses the Intel S5000PHB server board. To replace the server board, the following components must be removed before removing the board from the chassis: •...

  • Page 74: Product Guide, Rev. 1.4 December

    NSW1U Network Server—Server Component Replacements Figure 57. Removing the Server Board from the Chassis AF000898 Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 75: Installing The Server Board

    Server Component Replacements—NSW1U Network Server 5.5.2 Installing the Server Board 1. Set the replacement board into place (“B”). Insert the rear edge of the board first, and line up the I/O ports at the rear of the system. 2. Make sure the standoff locations line up correctly and reinsert the seven screws removed previously.

  • Page 76: Replacing The Cmos Battery

    When the battery starts to weaken, it loses voltage, and the server settings (for example, the date and time) stored in CMOS RAM in the RTC may be lost or corrupted. Contact your Kontron sales representative or dealer for a list of approved replacement batteries. Caution:...
  • Page 77 Server Component Replacements—NSW1U Network Server Figure 59. Replacing the Battery TS000416 8. Dispose of the battery according to local ordinance. 9. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket.

  • Page 78: Installing The Battery Insulator

    NSW1U Network Server—Server Component Replacements 5.6.1 Installing the Battery Insulator If you are installing the battery on a new server board or replacing it on a server board that does not have the protective insulator surrounding the battery, use the following procedure to install the insulator.

  • Page 79: Running Setup

    Server Component Replacements—NSW1U Network Server 2. Remove the adhesive cover from the bottom of the insulator. Place the insulator around the battery, lining up the hole with the riser card assembly hole. See Figure Figure 61. Attaching the Battery Insulator TS000418 5.6.2...

  • Page 80: Server Utilities

    This section describes the BIOS Setup Utility options, which is used to change configuration defaults for the Kontron IP Network Server NSW1U. You can run BIOS Setup with or without an operating system being present. See the Kontron IP Network Server NSW1U Technical Product Specification for details about specific BIOS setup screens.

  • Page 81: Updating The Bios

    • On-board video BIOS, SCSI BIOS, and other option ROMs for devices embedded on the server board • OEM binary area • Microcode • A means to change the BIOS language Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 82: Preparing For The Update

    5. Move the jumper (J1F1) back to the default position (pins 1-2). 6. Close the server chassis. See Section 3.2.2, “Installing the Chassis Cover” on page 26 instructions. 7. Reconnect the power and restart the system. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 83: Clearing The Password

    The server should never be run with the BMC Force Update jumper populated and should only be used when the standard firmware update process fails. This header should remain unpopulated when the server is running normally. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 84: Troubleshooting

    NSW1U Network Server—Troubleshooting Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the Kontron IP Network Server NSW1U. For any issue, first ensure you are using the latest firmware and files. Firmware updates include updates for BIOS and the baseboard management controller (BMC).

  • Page 85: Hardware Diagnostic Testing

    Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see Section 7.4.2, “No Characters Appear on Screen”. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 86: Specific Problems And Corrective Actions

    4. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 87: Characters Are Distorted Or Incorrect

     Check the network controller LEDs next to the NIC connectors for activity. 7.4.6 Diagnostics Pass but Connection(s) Fail  Make sure the network cables are securely attached.  Make sure your network settings are correct. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 88: The Controller Stopped Working When An Add-In Adapter Was Installed

     If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 89: Devices Are Not Recognized Under Device Manager (Windows* Operating System)

    See the POST code table POST codes of board bit2, MSB) Amber, Red EFP board by the CPU Fan Fault Identify fan failure fan power Amber On = Fault connector Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 90: Bios Error Messages

    Updated Failed NVRAM was invalid but was unable to be updated. Error in the keyboard connection. Make sure keyboard is Keyboard Error connected properly. KB/Interface Error Keyboard interface test failed. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 91: Bios Post Beep Codes

    Processor configuration error or CPU 1 socket is empty. Reseat or replace the failed 1-5-2-3 processor. In a two-processor system, make sure the processors are identical. 1-5-2-4 Front-side bus select configuration error. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...
  • Page 92 NSW1U Network Server—Troubleshooting Table 11. BMC Beep Codes Beep Code Reason for the beeps and action to take 1-5-4-2 DC power unexpectedly lost. 1-5-4-3 Chipset control failure. 1-5-4-4 Power control failure. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 93: Warranty

    This Kontron product is warranted against defects in material and workmanship for the warranty period from the date of shipment. During the warranty period, Kontron will at its discretion decide to repair or replace defective products. Within the warranty period, the repair of products is free of charge as long as warranty conditions are observed.

  • Page 94: Safety Information

    To ensure EMC (Electromagnetic Compatibility) compliance with your local regional rules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information, please contact your local Kontron representative. Appendix B, “Regulatory and Certification Information”...
  • Page 95 Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling. The rack must also include ventilation sufficient to exhaust a maximum of 1023 BTUs (British Thermal Units) per hour for the server. The Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...
  • Page 96 Insert and lock the padlock to the system to prevent unauthorized access inside the system. Connect all external cables and the AC power cord(s) to the system. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

  • Page 97: Wichtige Sicherheitshinweise

    Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Kontron-Serverplatinen und -Servergehäusen unter http://us.kontron.com/support/ Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte.
  • Page 98 • mit einer geerdeten Wechselstromsteckdose ausgerüstet sein; • über ausreichend Platz verfügen, um Zugang zu den Netzkabeln zu gewährleisten, da der Stromanschluß des Produkts hauptsächlich über die Kabel unterbrochen wird. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...
  • Page 99 Remettez le cadenas en place et verrouillez-le afin de prévenir tout accès non autorisé à l’intérieur du système. Rebranchez tous les cordons d’alimentation c. a. et câbles externes au système. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 100: Instrucciones De Seguridad Importantes

    Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...
  • Page 101 • Provisto de una toma de tierra correctamente instalada. • Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que éstos hacen de medio principal de desconexión del sistema. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...
  • Page 102 Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l’accesso non autorizzato al sistema. Ricollegare tutti i cavi esterni e le prolunghe AC del sistema. Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...
  • Page 103 • Dotata di una presa a muro correttamente installata. • Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il mezzo principale di scollegamento del sistema. Kontron IP Network Server NSW1U December 2009 Product Guide, rev. 1.4...

  • Page 104: Regulatory And Certification Information

    NSW1U Network Server—Regulatory and Certification Information Appendix B: Regulatory and Certification Information Product Regulatory Compliance B.1.1 Product Safety Compliance The IP network server complies with the following safety requirements: • UL60950-1 /CSA 60950-1 (USA / Canada) • EN60950-1 (Europe) • IEC60950-1 (International), CB Certificate & Report including all international deviations •...
  • Page 105 Regulatory and Certification Information—NSW1U Network Server • FCC/ICES-003 Class A Verification Report (USA/Canada) • VCCI Certification (Japan) • C-Tick Declaration of Conformity (Australia) • BSMI Certification (Taiwan) • GOST R Certification / License (Russia) • RRL Certification (Korea) • CNCA Certification (China) •...
  • Page 106 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact your local Kontron sales representative.
  • Page 107 Regulatory and Certification Information—NSW1U Network Server B.2.2 Industry Canada (ICES-003) Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le Ministre Canadian des Communications.
  • Page 108 NSW1U Network Server—Regulatory and Certification Information B.2.6 Korean RRL Compliance English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local representative 3. Name of Certification Recipient: Intel Corporation 4.

  • Page 109: Getting Help

    Getting Help World Wide Web Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We are committed to making our product easy to use and will help you use our products in your systems. Please consult our Web site at .http://us.kontron.com/support/...
  • Page 110 NSW1U Network Server—Getting Help Kontron IP Network Server NSW1U Product Guide, rev. 1.4 December 2009...

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