Kontron CG2200 Installation And Maintenance Manual
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Kontron CG2200 Installation And Maintenance Manual

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Kontron CG2200 Carrier Grade Server
Document Revision 1.1

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Summary of Contents for Kontron CG2200

  • Page 1 Kontron CG2200 Carrier Grade Server Document Revision 1.1...

  • Page 2: Table Of Contents

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide » Change History « Revison 1.0 Initial Release Revision 1.1 Updated Section 9.2.1 – change ‘AC line voltage overcurrent protection per cord feed’ from 20A to Revision 1.2 Updated Section 4.12.2 – change ‘AC line voltage overcurrent protection per cord feed’...
  • Page 3 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 2.11 Embedded USB Flash Drive ....................13 2.12 Server Board (Baseboard) ...................... 13 2.13 Riser Card Assembly ......................14 2.14 Ethernet NIC Ports ......................... 15 2.15 Remote Management Module 4 ....................15 2.16 Power Supply Subsystem .......................
  • Page 4 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Before You Begin ........................36 4.1.1 Tools and Supplies Needed ..................36 4.1.2 System References ....................36 4.1.3 Cable Routing Reference..................36 Installing or Replacing Hard Disk Drives ................. 39 4.2.1 Removing an HDD Carrier from the Chassis ............39 4.2.2 Installing a Hard Drive in a Carrier ................
  • Page 5 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Replacing the Telco Alarms Module (TAM) ................70 5.6.1 Removing the Old Telco Alarms Module ..............70 5.6.2 Installing the New Telco Alarms Module..............71 Replacing the Fan Control Board .................... 71 5.7.1 Removing the Old Fan Control Board ..............
  • Page 6 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Specific Problems and Corrective Actions ................92 7.4.1 Power Light does not Light ..................92 7.4.2 No Characters Appear on Screen ................92 7.4.3 Characters are Distorted or Incorrect ............... 93 7.4.4 System Cooling Fans do not Rotate Properly ............
  • Page 7 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 10.1.1 Product Safety Compliance ................113 10.1.2 Product EMC Compliance - Class A Compliance ..........113 10.1.3 Certifications/Registrations/Declarations ............113 10.2 Electromagnetic Compatibility Notices .................. 114 10.2.1 FCC (USA) ...................... 114 10.2.2...

  • Page 8: Introduction

    Manual Organization Chapter 2 Features provides a brief overview of the CG2200 server. In this chapter, you will find a list of the server board features, chassis features, illustrations of the product, and product diagrams to help you identify components and their locations...

  • Page 9: What Your Server Includes

    The following list shows the separately orderable components and optional accessories available for inclusion in the initial order or to have as spares. Refer to the CG2200 Carrier Grade Server Configuration Guide for a complete list of orderable spares and options. The Configuration Guide can be found on the...

  • Page 10: Additional Information And Software

    If you need more technical information or information about the accessories that can be used with this CG2200 server, refer to the Technical Product Specifications (TPSs) for the system and the server board. The TPS documents are located on the Kontron support website at http://us.kontron.com/support.

  • Page 11: Features

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Features This chapter briefly describes the main features of the Kontron CG2200 Carrier Grade Server. It provides a diagram of the product, a list of the server features, and a diagram showing the location of important components and connections on the server system.
  • Page 12 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Table 1. CG2200 Server Features Feature Description External connections: DB-15 video VGA connector (rear) DB-15 alarms connector (rear) RJ45 COM2 connector (front) Four RJ45 10/100/1000 Mbps network connections (rear) Four USB 2.0 connectors (rear) One USB 2.0 connector (front)

  • Page 13: Server Components

    Two redundant left-side PCI assembly cooling fans On-board Emulex Pilot III Integrated Baseboard Management Controller System Management (Integrated BMC), IPMI 2.0-compliant Server Components Figure 2 shows the CG2200 server with the top cover removed to show the internal components. Figure 2. CG2200 Server Components...

  • Page 14: Cg2200 Server Front Panel

    Baseboard PCI slot 4, for LP adapters only Intel® S2600CO Server Board CG2200 Server Front Panel Figure 3 shows the front panel of the CG2200 server with the bezel installed. Figure 3. CG2200 Server Front View (Bezel Installed)
  • Page 15 USB port and status indicator and telco alarm LEDs RJ45 COM2 port Bezel captive screw Figure 4 shows the front panel of the CG2200 server with the bezel removed. Figure 4. CG2200 Server Front View (Bezel Removed) Item Description Item...

  • Page 16: Cg2200 Server Back Panel

    † Critical and Major alarm indicators are bi-color LEDs that can be configured to be yellow or red by means of an SDR TAM setting. Yellow is the default color. CG2200 Server Back Panel Figure 6 shows the back panel of the CG2200 server.
  • Page 17 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 6. CG2200 Server Rear View Item Description Item Description RMM4 NIC (optional) Right 2-slot FL/FH PCI assembly (slots 5 and 6) Thumb screw to secure right PCI assembly (A) GbE NIC3 and NIC 4 (NIC3 on top)

  • Page 18: Front Panel Board

    Guided Diagnostics Telco Alarm Module (TAM) Board The CG2200 server Telco Alarms Module (TAM) board provides the connector interface and supporting logic for the telco alarms function. The TAM board also provides an alarms function with fault relays and access by cable to the fault relay contacts at the back of the system. A ribbon cable connects the TAM...

  • Page 19: Hard Disk Drives

    HDDs. 2) The CG2200 server does not support all SAS or SATA drive models. For a list of validated hard drive manufacturers and hard drive types, refer to the Tested Hardware and Operating System List (THOL) on...

  • Page 20: Embedded Usb Flash Drive

    Matrix). 2.12 Server Board (Baseboard) The CG2200 server uses the Intel® S2600CO server board for the baseboard. The processors and memory DIMMs are on the server board and support for several optional accessories, such as two PCI riser slots, the platform management subsystem, and RMM4 Lite and RMM4 DMN connectors, also .

  • Page 21: Riser Card Assembly

    Baseboard PCIe slot 2 and PCIe slot 5 support the riser boards in the CG2200 system. Baseboard PCIe slot 2 supports a single slot PCIe X16 riser and a dual slot PCIe X8 riser. These risers are referred to as the “left side’ risers since the boards plug in on the left side of the chassis as viewed from the front of the server.

  • Page 22: Ethernet Nic Ports

    DC input voltage at which the equipment remains fully operational is -38 VDC. The nominal operating voltage of the DC system is -48 VDC. 2.17 System Cooling There are three main cooling areas in the CG2200 server as illustrated in Figure 8.

  • Page 23: Processors And Memory Dimms

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide • Zone 1 (green dotted lines) contains fans 1 and 2, which cool CPU1, CPU2, DIMMs A1, A2, B1, B2, G1, G2, H1, H2 and all other components in this zone. Air flows through the front bezel to the rear of the chassis (zone 1 arrow).

  • Page 24: Processors

    The S2600CO server board accommodates two processors from Intel® Xeon® E5-2600 and E5-2600 v2 processor series. These processors can be ordered from Intel or an authorized distributor using the Kontron part numbers listed in the CG2200 Carrier Grade Server Configuration Guide. 2.18.2 Memory The S2600CO server board supports 16 DIMM slots –...

  • Page 25: Standard Component Installations And Upgrades

    3.2.1 Removing the Chassis Cover The CG2200 server must be operated with the top cover in place to ensure proper cooling. You will need to remove the top cover to add or replace components inside the chassis that are not hot-swappable.

  • Page 26: Re-Installing The Chassis Cover

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 3. Remove the two shoulder screws (one on each side) from the cover. (“B”) 4. While holding the blue unlocking button at the middle of the top cover ( “C”), slide the cover backwards until it stops and the edge clears the lock bracket on the rear panel of the chassis 5.

  • Page 27: Removing The Front Bezel

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide CAUTION: This unit must have the cover installed when it is running to ensure proper cooling. 3.2.3 Removing the Front Bezel You need to remove the front bezel for tasks such as: •...

  • Page 28: Re-Installing A Riser Card Assembly

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Loosen the two blue captive retention screws ( 3. Figure 11, “A”) at the front of the riser assembly and the blue captive screw at the rear of the chassis (“B”).

  • Page 29: Removing The Processor Air Duct

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 2. Using the blue touch points on the top of the assembly (“C”), press down to mate the riser card with the header on the server board (Slot 2 for the left-side riser and slot 5 for the right-side riser.) NOTES: 1) To avoid damaging the card edge, be sure that the card is lined up straight with the header, not on an angle.

  • Page 30: Re-Installing The Processor Air Duct

    The memory DIMM slots are located in two separate banks on the S2600CO server board. Detailed information about the memory subsystem in the CG2200 server can be found in the Intel® Server Board S2600CO Family Technical Product Specification located on the Kontron support website...

  • Page 31: Supported Memory

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide (search for CG2200, click on Product Downloads, then Technical http://us.kontron.com/support Info). The following sections give an overview of the memory system. Intel® QuickPath Memory The Intel® QuickPath Interconnect is a high-speed, packetized, point-to-point interconnect that offers much higher bandwidth with low latency.

  • Page 32: Publishing System Memory

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide The S2600CO server board memory is implemented according to the following rules • DIMMs are organized into physical slots on DDR3 memory channels that belong to processor sockets. • The memory channels from processor socket 1 are identified as Channel A, B, C, and D.

  • Page 33: Installing Memory Dimms

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide For detailed information about these different memory RAS modes, see Section 3.2.2.5, “Memory RAS” in the Intel® Server Board S2600CO Family TPS. 3.3.6 Installing Memory DIMMs NOTE: To reduce the risk of electrostatic discharge (ESD) damage to the processor or the DIMM, be sure to follow these procedures: 1) Touch the metal chassis before touching the DIMM or server board.

  • Page 34: Replacing Or Removing Memory Dimms

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 13. Memory DIMM Installation 3.3.7 Replacing or Removing Memory DIMMs NOTE: To reduce the risk of electrostatic discharge (ESD) damage to the processor or the DIMM, be sure to follow these procedures: 1) Touch the metal chassis before touching the DIMM or server board.

  • Page 35: Adding Or Replacing A Processor

    (search for CG2200, click on Product Downloads, and then http://us.kontron.com/support/ Ordering Guide) for a list of compatible processors for the CG2200 server. Use the instructions provided below to add or replace a processor instead of using the instructions that came with the processor. Before you begin, remove the right-side riser card assembly and processor air duct from the chassis.
  • Page 36 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 15. Removing the Heat Sink 4. Open the socket by pushing the lever handles down and away from the socket to release it. (Figure 16, “A” and “B” Figure 16. Using the Socket Levers...
  • Page 37 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 17.Opening the Load Plate 6. Remove the processor. Installing a New Processor NOTE: Follow the ESD precautions covered in “ESD and Processor Handling Precautions”. To install a processor, follow these instructions: 1.
  • Page 38 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 3. Orient the processor with the socket so that the processor cutouts match the socket notches. ( 4. Figure 19, “A”) 5. Gently place the processor in the socket. (“B”) Figure 19. Installing the Processor in the Processor Socket 6.

  • Page 39: Inserting The Heat Sink

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 20. Closing the Processor Load Plate 6. When the load plate comes down and the lever is latched, the socket cover pops off. Save it for future use if the processor is removed from the socket. ( 7.

  • Page 40: Configuring Jumpers On The Server Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 2. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor. Align the heat sink fins to the front and back of the chassis for correct airflow (front to back).
  • Page 41 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 23. Jumper Blocks (J1C3, J1D1, J1D2, J1E32)
  • Page 42 Pins 2 - 3 should not be connected for normal operation. See Section 9.1, “BIOS Defaults (CMOS Clear) and Password Reset Usage Procedure” in the Intel® Server Board S2600CO Family TPS on the Kontron Support website for more information about the recovery features.

  • Page 43: Optional Component Installation Procedures

    Kontron and some are from third party vendors. For more information about what is available from Kontron, see the CG2200 Carrier Grade Server Configuration Guide. For a list of qualified third party vendors, see the Tested Hardware and Operating System List (THOL). The latest version of the...
  • Page 44 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 24. Cable Routing...
  • Page 45 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Table 6. System Cables End #1 Connection End #3 Connection KAI Cable Interconnect #: Name: End #2 Connection End #4 Connection End #1: Power Distribution Board End #3: NA Baseboard SSI Main Power...

  • Page 46: Installing Or Replacing Hard Disk Drives

    The CG2200 server does not support all SAS HDD or SATA SDD disk drives. To see a list of validated manufacturers and drive models, refer to the THOL. The latest version of the THOL is located on the Kontron support website at .

  • Page 47: Installing A Hard Drive In A Carrier

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 25. Removing the Drive Carrier 4.2.2 Installing a Hard Drive in a Carrier 1. If the drive carrier is empty (that is, if you are installing a drive in it for the first time), remove the black plastic filler panel by unfastening the four screws that attach it to the carrier.
  • Page 48 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 26. Removing a Hard Drive 4. Install the new drive in the drive carrier (Figure 27, “A”) and secure the drive with the four screws that come with the carrier. (“B”) Figure 27.

  • Page 49: Installing A Hardware Raid Controller

    Figure 28. Inserting a New Hard Drive into the Chassis Installing a Hardware RAID Controller Hard disk drives are supported with SAS software RAID 0/1/10 on the CG2200 server by default. Hardware RAID support requires a separately-orderable SAS hardware RAID controller, which is described in this section.
  • Page 50 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 29. Hardware RAID Adapter Layout Before you can install the hardware RAID controller board, you need to remove the chassis cover, the left-side riser assembly and the two mini-SAS cables that are connected to the SAS backplane board and the baseboard for default software RAID.
  • Page 51 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 30: Installing the RAID Controller Board 11. Make sure the mini-SAS cables are routed along the rear of the RAID controller and under the support cross bar up to the SAS backplane board. Keep the cables low so they will fit under the chassis cover.

  • Page 52: Installing The Supercap Module

    The Supercap module is a flash-based battery backup module for SAS drives. It comes with the Intel RS2VB080 RAID controller kit and is not compatible with other RAID products. The mounting bracket and cable for this module are included in the CG2200 RAID cable kit. To install the SuperCap module: 1.

  • Page 53: Adding A Second Power Supply Module

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 7. If this is the last task you are performing, re-install the left-side riser card assembly and the chassis cover. For instructions, see Section 3.2. Reconnect all the external devices and plug in the power cord(s).

  • Page 54: Installing A Pci Riser Card

    Installing a PCI Riser Card The CG2200 server does not ship with a PCI riser card, just the sheet metal bracket where the riser card and PCI add-in cards are housed. The server board has two riser slots t riser cards on the right side and left side of the chassis.
  • Page 55 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Table 7 Riser Card Configurations Riser Card Option Slot Configuration PCI Express passive riser, single slot x16 Single full-height PCI Express x16 Right side riser (baseboard slot 5) connector PCI Express passive riser, dual slot x8...

  • Page 56: Installing Pci Add-In Cards

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 1. Power down the server and remove all peripheral devices and the power cord(s) 2. Remove the chassis cover. For instructions, see “Removing the Chassis Cover” in Section 3.2. 3. Remove the riser card assembly from the chassis. For instructions, see “Removing a Riser Card Assembly”...
  • Page 57 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 35. Installing a PCIe/PCI-X Add-In Card in the Riser Card Assembly 11. Using the two blue touch points, install the riser card assembly into its slot (slot 2 or slot 5) on the baseboard.

  • Page 58: Installing A Remote Management Module 4

    Figure 36: Installing and Securing the Riser Card Assembly Installing a Remote Management Module 4 The Remote Management Module (RMM) solution for the CG2200 server uses RMM4 in the iBMC on the S2600CO server board. There are two options: the Intel® Remote Management Module 4 kit and the Intel®...
  • Page 59 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 2. Remove the chassis cover. For instructions see “Removing the Chassis Cover”. 3. Remove the left-side, slot 2 riser card assembly. For instructions see “Removing a Riser Card Assembly”. Remove the plastic filler panel from the rear panel of the chassis by squeezing the side edges and pulling the panel out.
  • Page 60 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 6. Attach one end of the cable to the top of the module and the other end to the connector on the server board. (Figure 39, “A” and “B”) Figure 39. Connecting the RMM4 Cable 7.

  • Page 61: Installing Rmm4Lite

    Reconnect all the external devices and plug in the power cord(s). Installing RMM4Lite The Remote Management Module (RMM) solution for the CG2200 server uses RMM4 in the iBMC on the S2600CO server board. To use the RMM4 functionality either a separately orderable RMM4 NIC must be installed at the rear of the chassis (the Intel®...

  • Page 62: Installing A Eusb Flash Drive

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 4.10 Installing a eUSB Flash Drive A separately purchased, optional Embedded USB flash drive (eUSB) provides local USB flash memory storage for various uses, such as system information, diagnostic partitions, and configuration data. The eUSB is installed on the S2600CO server board in front of the chipset.

  • Page 63: Installing A Sata Disk On Module (Sata Dom)

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 42. Installing a eUSB Flash Module on the Server Board 4.11 Installing a SATA Disk on Module (SATA DOM) A separately purchased, optional SATA DOM provides SATA disk storage. The SATA DOM is installed on the S2600CO.

  • Page 64: Installing The Server Into A Rack

    For detailed information about the rack mounting kits and how to order them, see the CG2200 Carrier Grade Server Configuration Guide. The latest version of the Configuration Guide is located on the Kontron support website at (search for CG2200, click http://us.kontron.com/support/...
  • Page 65 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Mains power disconnect — The power cord(s) is considered the mains disconnect for the server and must be readily accessible when installed. If the individual server power cord(s) will not be readily accessible for disconnection then you are responsible for installing a power disconnect for the entire rack unit.

  • Page 66: Server Component Replacements

    This chapter covers separately-orderable replacement spare components that you may need to replace in your Kontron CG2200 Carrier Grade Server if they fail. For information about what is available from Kontron, see the CG2200 Carrier Grade Server Configuration Guide. The latest version of the...
  • Page 67 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 1. Power down the server and remove all peripheral devices and the power cord(s) 2. Remove the chassis cover. For instructions, see “Removing the Chassis Cover” in Section 3.2. 3. Loosen the blue captive retention screws all across the cross bar and where they are securing components in the rear part of the chassis, remove these components from the chassis, also.
  • Page 68 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 44. Disconnecting Components from the Support Cross Bar 4. Remove the small flat screws that fasten the cross bar to the sides of the chassis. There is one screw on the left side and two on the right side. (Figure 45)

  • Page 69: Removing The Cpu1 And Cpu2 Power Cables

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 45. Removing the Support Cross Bar from the Chassis 6. Return to the procedure for replacing the component where this cross bar step was called out. 5.2.2 Removing the CPU1 and CPU2 Power Cables The CPU1 and CPU2 power cables bring power from the power distribution board where they are soldered on to the CPUs (and their DIMMs).

  • Page 70: Removing The Fan Cage

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide but you can pull them over to the left side, out of the way when working with components in the front of the chassis.) 7. Return to the procedure where this step was called out.

  • Page 71: Replacing Fans

    Return now to the replacement procedure where this step was called out. Replacing Fans The fan replacement spare kit for the CG2200 server contains six 80mm fans. Each fan module is exactly like the fans in the server, i.e., the bracket and plastic finger guard are attached. For ordering information, see the CG2200 Carrier Grade Server Configuration Guide.

  • Page 72: Replacing The Front Panel Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 47. Removing a Fan from the Chassis 5. Replace the fan by inserting it into the same slot. Use the edges of the metal enclosure to align the fan assembly properly and to make sure the power connector is seated properly in the header on the left side of the metal enclosure.

  • Page 73: Removing The Old Front Panel Board

    Front panel board USB cable connector CAUTION: Before replacing any of the boards on the CG2200 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.
  • Page 74 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 5. Remove the sheet metal fan cage. For instructions, see “Removing the Fan Cage”. 6. Disconnect all of the cables connected to the FP board. See Figure 7 and Table 6 for the cable routing.

  • Page 75: Installing The New Front Panel Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 5.4.2 Installing the New Front Panel Board 1. Tilt the new FP board and slide it toward the front of the chassis so the RJ45 COM2 and USB connectors fit through the slot on the front panel of the chassis and the two keyhole slots fit over the standoffs on the front panel board shelf bracket.

  • Page 76: Replacing The Led/Switch Board

    Replacing the LED/Switch Board The LED/switch board is mounted against the front panel of the CG2200 server chassis because it supports the LEDs and switches that are on the control panel on the front of the chassis. Before you can replace the LED/switch board, you must remove the chassis cover, the front bezel, and the fan cage so you can access the board from the back.

  • Page 77: Replacing The Telco Alarms Module (Tam)

    Replacing the Telco Alarms Module (TAM) The TAM board is on the right side of the CG2200 server chassis floor, just below the front panel. Before you can replace the TAM board, you must remove the chassis cover, the fan cage, the CPU power cables, and the support cross bar.

  • Page 78: Installing The New Telco Alarms Module

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 5.6.2 Installing the New Telco Alarms Module 1. Slide the new TAM board toward the front panel and align it with the two holes for the retaining screws. (Figure 51) 2. Fasten the retaining screws from the front panel of the chassis to hold the board in place. (Figure 51) 3.

  • Page 79: Installing The New Fan Control Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 52. Fan Control Board Layout 5.7.2 Installing the New Fan Control Board To install the new fan control board: 1. Using the five screws saved from removing the old board, fasten the new fan control board to the chassis floor.

  • Page 80: Replacing The Sas Backplane Board

    The two mini-SAS connectors on the backplane CAUTION: Before replacing any of the boards on the CG2200 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.
  • Page 81 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 53. Removing the Cover Plate 7. Lift the backplane board and HDD air duct assembly up to access the connectors on the back of the board. (Figure 54, “A”) 8. Disconnect the four cables attached to the backplane board (“B”):...

  • Page 82: Installing The New Sas Backplane Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 54. Removing the Backplane Board 10. Remove the HDD air duct from the old backplane board by loosening the two screws on the backplane. (Figure 55, “A”) 11. Save the air duct to reuse with the new board. (“B”) Figure 55.

  • Page 83: Replacing The Power Distribution Board

    CAUTION: Before replacing any of the boards on the CG2200 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.
  • Page 84 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 5. Remove the SAS HDD backplane board and surrounding air baffle. For instructions, see “Removing the Old SAS Backplane Board”. 6. Disconnect all of the cables that come from the PDB: Disconnect the HDD backplane power connector.
  • Page 85 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 56. Removing the PDB from the Chassis 9. Remove the bracket from the PDB and save it and the two screws for use with the new PDB. (...

  • Page 86: Installing The New Power Distribution Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 57. Removing the PDB Mounting Bracket 5.9.2 Installing the New Power Distribution Board 1. Fasten the PDB bracket to the new PDB with the two screws reserved from removing the old PDB.
  • Page 87 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 59. Installing the New PDB in the Chassis 3. Connect all of the new cables on the new PDB to their connectors on the SAS backplane, server board, and fan control board, being careful to route them as low as possible so as not to interfere with other components or air flow.

  • Page 88: Replacing The S2600Co Server Board

    • All DIMMs CAUTION: Before replacing any of the boards on the CG2200 server, you must first take the server out of service, turn off all peripheral devices connected to the server, turn off the server by pressing the power button, and unplug the power cord(s) from the system and wall outlet.
  • Page 89 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide - Baseboard SSI power control signal cable - Multifunction front panel board cable - SSI front panel board cable - Fan I C cable - Front panel board USB cable - Mini-SAS 1 cable and Mini-SAS 2 cable (which will be on the hardware RAID board, if used)

  • Page 90: Installing The New Server Board

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 60. Removing the Server Board 5.10.2 Installing the New Server Board 1. Set the replacement server board in place. Insert the rear edge of the board first and line up the I/O ports with the slots in the rear panel of the chassis.
  • Page 91 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 5. .Re-install the hardware RAID controller board, if used. For instructions, see Section 4.3 “Installing a Hardware RAID Controller”. 6. Re-install the eUSB module, if used. For instructions, see Section 4.10, “Installing a eUSB Flash Drive”.

  • Page 92: Server Utilities

    Using the BIOS Setup Utility This section describes the BIOS Setup Utility, which is used to change configuration values for the Kontron CG2200 Carrier Grade Server. You can run BIOS Setup with or without an operating system present 6.1.1 Using BIOS Setup You may want to use BIOS Setup for the following purposes: •...
  • Page 93 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Description Select Item up - The up arrow is used to select the previous value in a menu item’s option list, ↑ or a value field pick list. Pressing the Enter key activates the selected item.

  • Page 94: Upgrading The Bios

    See Section 1.4, “Additional Information and Software” for additional information. 6.2.2 Updating the System Firmware To update the firmware, go to the Kontron Support Website at http://us.kontron.com/support/ search for CG2200, and then click on BIOS.

  • Page 95: Clearing The Password

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide The CMOS is now cleared and can be reset by going into the BIOS setup. NOTE: Removing power before performing the CMOS clear operation causes the system to automatically power up and immediately power down after the procedure is followed and power is re-applied. If this happens, remove the power cord again, wait 30 seconds, and reconnect the power cord.

  • Page 96: Me Force Update Procedure

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 7. Reconnect the power cord(s) and power up the server. 8. Now perform the Integrated BMC firmware update procedure as documented in the README.TXT file included in the BMC Firmware Update package. After the firmware update process completes successfully, the firmware update utility may generate an error stating that the Integrated BMC is still in update mode.

  • Page 97: Troubleshooting

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the Kontron CG2200 Carrier Grade Server. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS and the baseboard management controller (BMC).

  • Page 98: Hardware Diagnostic Testing

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Are all standoffs in the proper location and not touching any components, causing a potential short? Are all PCI-X* and PCI Express* (PCIe*) add-in cards fully seated in their slots in the respective...

  • Page 99: Confirming The Operating System Load

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 7.3.2 Confirming the Operating System Load Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see “No Characters Appear on Screen”.

  • Page 100: Characters Are Distorted Or Incorrect

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Make sure the processor complies with the system requirements. Remove the processor and re-seat it. 7.4.3 Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer’s documentation.

  • Page 101: The (Nic) Controller Stopped Working When An Add-In Adapter Was Installed

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 7.4.7 The (NIC) Controller Stopped Working When an Add-in Adapter was Installed Make sure the cable is connected to the port from the onboard network controller. Make sure your BIOS is current. Go to http://us.kontron.com/products/systems+and+platforms/communication+rackmount+se...

  • Page 102: Devices Are Not Recognized Under Device Manager (Windows*Os)

    The server board includes several on-board LED indicators to aid with troubleshooting various board-level faults. This section describes the function of each LED on the server board. For more information and the location of each LED on the board, see the Intel® Server Board S2600CO Family TPS on the Kontron website at http://us.kontron.com/support/...
  • Page 103 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide System ID LED To light the System ID LED, use one of the following two methods: • Press the System ID button on the front control panel of the chassis. The ID LED displays as solid white on the front panel and solid blue on the rear of the server until the button is pressed again.
  • Page 104 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Table 9. System Status LED Definitions Color State Criticality Description Green Solid on System OK System booted and ready System degraded: • Non-critical temperature threshold asserted • Non-critical voltage threshold asserted •...

  • Page 105: Post Error Beep Codes

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Color State Criticality Description insufficient system power. This does not apply to non-redundant systems. (NOTE: This state also occurs when power is first applied to the system. This indicates the BMC is...
  • Page 106 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Table 10. POST Error Beep Codes Beeps Error Message Post Progress Code Description USB device Short beep sounded whenever a USB device is discovered action in POST or inserted or removed during runtime Intel®...

  • Page 107: Warranty

    Warranty This Kontron product is warranted against defects in material and workmanship for the warranty period from the date of shipment. During the warranty period, Kontron will at its discretion decide to repair or replace defective products. Within the warranty period, the repair of products is free of charge as long as warranty conditions are observed.

  • Page 108: Appendix A: Safety Information

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Appendix A: Safety Information Warning: Although you may be using this guide or another resource as a reference, before working with your server product pay close attention to these safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals.

  • Page 109: If Dc Power Supplies Are Installed

    AC source by double or reinforced insulation. The DC source must be capable of providing up to 300 watts of continuous power per feed pair. Mains DC power connect: Kontron recommends using all 4 pins on the DC input connector for redundancy purposes.

  • Page 110: Dc Power Supply Earth Grounding Studs On Chassis

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Figure 62: DC Power Supply Mating Connector 9.2.4 DC Power Supply Earth Grounding Studs on Chassis For instructions about how the safety earth grounding wire is attached to the chassis for use with DC power supplies, see Figure 33, ”DC Power Supply Grounding”...
  • Page 111 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.

  • Page 112: Wichtige Sicherheitshinweise

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 5. Connect all external cables and the AC power cord(s) to the system. A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts.
  • Page 113 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 4. Auf der Rückseite des Systems beschriften und ziehen Sie alle Anschlußkabel von den I/O Anschlüssen oder Ports ab. 5. Tragen Sie ein geerdetes Antistatik Gelenkband, um elektrostatische Ladungen (ESD) über blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden.

  • Page 114: Consignes De Sécurité

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide • keine starken, von elektrischen Geräten erzeugten elektromagnetischen Felder aufweisen; • in Regionen, in denen elektrische Stürme auftreten, mit einem Überspannungsschutzgerät verbunden sein; während eines elektrischen Sturms sollte keine Verbindung der Telekommunikationsleitungen mit dem Modem bestehen;...

  • Page 115: Instrucciones De Seguridad Importantes

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 3. Retirez les panneaux. Afin de permettre le refroidissement et l’aération du système, réinstallez toujours les panneaux du boîtier avant de mettre le système sous tension. Le fonctionnement du système en l’absence des panneaux risque d’endommager ses pièces.
  • Page 116 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación.
  • Page 117 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide accederse al mismo sin autorización. 5. Conecte todos los cables externos y los cables de alimentación CA al sistema. Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes.
  • Page 118 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide PASSI DI SICUREZZA: Qualora si rimuovano le coperture del telaio per accedere all’interno del sistema, seguire i seguenti passi: 1. Spegnere tutti i dispositivi periferici collegati al sistema. 2. Spegnere il sistema, usando il pulsante spento/acceso dell’interruttore del sistema.
  • Page 119 Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide • Al riparo da urti e lontana da fonti di vibrazione. • Isolata dai forti campi magnetici prodotti da dispositivi elettrici. • In aree soggette a temporali, è consigliabile collegare il sistema ad un limitatore di corrente.

  • Page 120: Appendix B: Regulatory And Certification Information

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 10 Appendix B: Regulatory and Certification Information 10.1 Product Regulatory Compliance 10.1.1 Product Safety Compliance The Carrier Grade server complies with the following safety requirements: • UL60950-1 /CSA 60950-1 (USA / Canada) •...

  • Page 121: Electromagnetic Compatibility Notices

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 10.2 Electromagnetic Compatibility Notices 10.2.1 FCC (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 122: Europe (Ce Declaration Of Conformity)

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide 10.2.3 Europe (CE Declaration of Conformity) This product has been tested in accordance to, and complies with, the Low Voltage Directive (73/23/EEC) and EMC Directive (2004/108/EC). The product has been marked with the CE Mark to illustrate its compliance.

  • Page 123: Appendix C: Nebs Considerations

    The intra-building ports of the CG2200 MUST NOT be metallically connected to interfaces that connect to the OSP or its wiring. These interfaces are designed for use as intra-building interfaces only (Type 2 or Type 4 ports as described in GR-1089) and require isolation from the exposed OSP cabling.

  • Page 124: Appendix D: Getting Help

    12 Appendix D: Getting Help 12.1 World Wide Web Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We are committed to making our product easy to use and will help you use our products in your systems.

  • Page 125: Corporate Offices

    Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide Corporate Offices Europe, Middle East & North America Asia Pacific Africa 14118 Stowe Drive 17 Building, Block #1, ABP. Oskar-von-Miller-Str. 1 Poway, CA 92064-7147 188 Southern West 4th 85386 Eching/Munich Ring Road Germany Beijing 100070, P.R.China...

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