Confirming The Operating System Load; Specific Problems And Corrective Actions; Power Light Does Not Light; No Characters Appear On Screen - Kontron CG2300 Installation And Maintenance Manual

» If system LEDs are illuminated, see
need to be taken to correct the problem.
8.4.2

Confirming the Operating System Load

Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating
system. If the operating system prompt does not appear, see "No Characters Appear on Screen".
8.5

Specific Problems and Corrective Actions

This section provides possible solutions for specific problems:
Try the solutions below in the order given. If the problem cannot be corrected, contact your service representative or authorized
dealer for help. See "Appendix D: Getting
8.5.1

Power Light does not Light

Check the following:
» Was the power-on button pressed?
» Is the system operating normally? If so, the power LED might be defective or the cable from the front panel to the server
board might be loose.
» Is the server power cord securely plugged into the power supply?
» For AC, will other items plugged into the same power outlet function correctly?
» Remove all add-in cards and see if the system boots. If successful, re-insert the cards one at a time with a reboot
between each addition.
» Make sure the memory DIMMs comply with the system requirements.
» Make sure the memory DIMMs have been populated according to the system requirements.
» Remove the memory DIMMs and re-seat them.
» Make sure the processor complies with the system requirements.
» Remove the processor and re-seat it.
8.5.2

No Characters Appear on Screen

Check the following:
» Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is
functioning.
» Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system?
» Are the brightness and contrast controls on the video monitor properly adjusted?
» Is the video monitor signal cable properly installed?
» Does this video monitor work correctly if plugged into a different system?
» Is the onboard video controller enabled in the BIOS?
» Remove all add-in cards and see if the video returns. If successful, re-insert the cards one at a time with a reboot
between each addition.
» Make sure the memory DIMMs comply with the system requirements.
» Make sure the memory DIMMs have been populated according to the system requirements.
101
Section 7.5, "LED Information"
Help" for contact details.
Installation and Maintenance Guide
for a description of the LED lights and steps that
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