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SERVICE MANUAL FIELD SERVICE Confidential – for internal use only, do not distribute is available only for North America. is available only for North America. This service manual is designed for copier This service manual is designed for copier with Firmware Ver. 4040-0100-G20-44-00X and onward. with Firmware Ver.
WARNING INDICATIONS ON THE MACHINE ............S-17 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 bizhub 200/250/350 Main Unit General ........................... 1 Maintenance ........................7 Adjustment/Setting...................... 111 Troubleshooting......................
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PC-102/PC-202 General ........................... 1 Maintenance ........................3 Adjustment/Setting ....................... 13 Troubleshooting ......................21 PC-402 General ........................... 1 Maintenance ........................3 Adjustment/Setting ....................... 17 Troubleshooting ......................25 JS-502 General ........................... 1 Maintenance ........................3 Adjustment/Setting ......................5 FS-508/PU-501/OT-601 General ........................... 1 Maintenance ........................
IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
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SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
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SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
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SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
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SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
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SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
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SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
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SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.
SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
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SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
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SAFETY AND IMPORTANT WARNING ITEMS [4] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
SAFETY AND IMPORTANT WARNING ITEMS [5] Laser Safety • This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
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SAFETY AND IMPORTANT WARNING ITEMS the U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class I Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
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SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden VARO! • Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Puolijohdelaser Laserdiodin suurin teho 5 mW...
SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety labels is attached to the outside of the machine as shown below. * Only for the U.S.A. 4040P0C506DA Laser Caution Label • A laser caution label is attached to the inside of the machine as shown below. 4040P0C503DA Precautions For Handling The Laser Equipment •...
SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. CAUTION 4040P0C500DA Confidential –...
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SAFETY AND IMPORTANT WARNING ITEMS High voltage 4040P0C501DA Confidential – for internal use only, do not distribute S-18...
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SAFETY AND IMPORTANT WARNING ITEMS High voltage 4040P0C505DA CAUTION: • You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our Service Office.
MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.
Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) IC board: Standard printer (2) bizhub 200/250/350: Main body (3) Microsoft Windows 95: Windows 95 Microsoft Windows 98: Windows 98...
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SERVICE MANUAL FIELD SERVICE Main Unit Confidential – for internal use only, do not distribute 2006.07 Ver. 2.5...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 2.5 Jul. 2006 CONTENTS bizhub 200/250/350 Main Unit General System configuration....................1 Product specifications ..................... 3 Maintenance Periodical check ...................... 7 Service schedule ....................7 3.1.1 bizhub 350 ....................7 3.1.2 bizhub 250 ....................7 3.1.3 bizhub 200 ....................7 3.1.4...
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Field Service Ver. 2.5 Jul. 2006 3.5.14 Replacement of the Photo Conductor Unit and Developer ......34 Replacing the unit....................37 3.6.1 Replacement of the Fusing Unit ..............37 3.6.2 Replacement of the Transfer Roller Unit ............. 38 3.6.3 Replacement of the Developing Unit ............39 Service tool ......................
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Field Service Ver. 2.5 Jul. 2006 6.3.13 Tray 2 ......................56 6.3.14 Mechanical Control Board Cover ..............56 6.3.15 FD Paper Size Board 1 ................57 6.3.16 FD Paper Size Board 2 ................58 6.3.17 Power Supply Unit..................59 6.3.18 High Voltage Unit ..................
Field Service Ver. 2.5 Jul. 2006 10.4.2 Change Fixed Zoom ................. 163 10.4.3 Machine Configuration................163 10.4.4 Serial Number................... 163 10.4.5 Hard Disk ....................164 10.4.6 Original Size Detecting Option..............164 10.5 Settings in the Administrator # Initialize............164 10.6 Settings in the Counter..................164 10.6.1 Checking the counter reading..............
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Field Service Ver. 2.5 Jul. 2006 10.10.1 Outlines ..................... 182 10.10.2 Setting Up the CS Remote Care ............... 182 10.10.3 Software SW setting for CS Remote Care ..........185 10.10.4 Setup confirmation ..................190 10.10.5 Calling the Maintenance ................190 10.10.6 Calling the Center from the Administrator ..........
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Field Service Ver. 2.5 Jul. 2006 13.2 Adjust Mode Function Tree................206 13.3 Settings in the Adjust Mode................207 13.3.1 Printer ....................... 207 13.3.2 Scanner ....................209 Initial Mode......................213 14.1 Initial Mode Function Setting Procedure ............213 14.1.1 Exiting ....................... 213 14.2 Initial Mode Function Tree ................
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Field Service Ver. 2.5 Jul. 2006 17.3 Solution......................228 17.3.1 Initial Check Items..................228 17.3.2 Misfeed at Tray 1 take-up section.............. 229 17.3.3 Misfeed at Image Transfer section ............230 17.3.4 Misfeed at Fusing/Paper Exit section ............231 17.3.5 Misfeed at Switch Back Unit/Duplex Unit transport section ...... 232 17.3.6 Misfeed at Duplex Unit take-up section.............
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Field Service Ver. 2.5 Jul. 2006 18.3.22 C4101: Polygon Motor Failure ..............251 18.3.23 C4721: Main Unit G/A Communication Failure ......... 251 18.3.24 C5102: Main Motor Failure ............... 251 18.3.25 C5351: Power Supply Cooling Fan Motor Failure ........252 18.3.26 C5352: Cooling Fan Motor Failure ............252 18.3.27 C5353: IU Cooling Fan Motor Failure ............
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Field Service Ver. 2.5 Jul. 2006 Abort codes ......................277 21.1 List of Abort Codes ................... 277 Appendix Parts layout drawing .................... 279 22.1 Main unit ......................279 22.2 Duplex Unit ....................... 283 22.3 Switch Back Unit....................284 22.4 DF-605......................285 22.5 PC-102/PC-202 (Option) ..................
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Field Service Ver. 2.5 Jul. 2006 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 1. System configuration General System configuration 1/2 System Front View [17] [16] [15] [14] [13] [12] [10] [11] 4040T1E501AA Original Cover (OC-502) [10] Paper Feed Cabinet (PC-102) Stamp Unit (SP-501) [11] Desk (DK-501) Reverse Automatic Document Feeder [12] Finisher (FS-508) (DF-605)
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1. System configuration Field Service Ver. 2.5 Jul. 2006 2/2 System Rear View [10] DK-501 PC-202 PC-102 PC-402 4040T1E502AB Machine Scanner Unit (SU-501) *1 Fax Kit (FK-503) Expanded Memory Unit (EM-303/EM-304/EM-305) *1 Fax Multi Line (ML-502) Hard Disk (HD-504) *2 Local Interface kit (EK-502) Security Kit (SC-504) Dehumidifier Heater 1C...
4.8 sec. or less (bizhub 350) First Copy Time 5.3 sec. or less (bizhub 250) (Tray1, A4, full size) 5.3 sec. or less (bizhub 200) 160 m/s (bizhub 350) System Speed 140 m/s (bizhub 250, bizhub 200) 35 copies/min (bizhub 350)
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2. Product specifications Field Service Ver. 2.5 Jul. 2006 C. Types of Paper Paper Source Paper Source Tray1 Tray2 Multiple Bypass Plain paper ❍ ❍ ❍ (56 to 90 g/m / 15 to 24 lb) Translucent paper ❍ OHP transparencies Thick paper (91 to 210 g/m Copy ❍...
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Field Service Ver. 2.5 Jul. 2006 2. Product specifications G. Built-in Controllers Type Built-in type controller RM5231 PCL5e Emulation Printer Driver PCL6 (XL Ver. 2.1)Emulation PostScript3 Emulation (3011.xx.xx) Scan Driver TWAIN driver Server Windows NT4.0 sp6 / 2000 / 2003 Windows 98SE / Me Windows 2000 / XP OS Compatibility...
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2. Product specifications Field Service Ver. 2.5 Jul. 2006 Blank Page Confidential – for internal use only, do not distribute...
● ● ● 150,000 Main ● ● 300,000 body ● ● 320,000 ● 450,000 3.1.3 bizhub 200 Guarantee period (5-year or 500,000 prints) ×10,000-print Per cycle × print Number number of times 19.5 32.5 45.5 ● ● ● ● ●...
3. Periodical check Field Service Ver. 2.5 Jul. 2006 3.1.4 Option Guarantee period (5-year or 1,200,000 prints) ×10,000-print Per cycle × print 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 number times PC-102...
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Field Service Ver. 2.5 Jul. 2006 3. Periodical check C. Periodical parts replacement 3 (per 150,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and image ● conditions Overall ● ● Appearance Transport ●...
3. Periodical check Field Service Ver. 2.5 Jul. 2006 F. Periodical parts replacement 6 (per 400,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and ● image conditions Overall ● ● Appearance ●...
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Field Service Ver. 2.5 Jul. 2006 3. Periodical check B. Periodical parts replacement 2 (per 80,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and ● image conditions Overall ● ● Appearance ●...
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3. Periodical check Field Service Ver. 2.5 Jul. 2006 E. Periodical parts replacement 5 (per 300,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and ● image conditions Overall ● ● Appearance ●...
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 3.2.3 bizhub 200 A. Periodical parts replacement 1 (per 50,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and ● image conditions Overall ●...
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3. Periodical check Field Service Ver. 2.5 Jul. 2006 E. Periodical parts replacement 5 (per 260,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and ● image conditions Overall ● ● Appearance ●...
Transfer Roller Unit 150 K 4040-0760-XX P.38 section bizhub 350 100 K Photo Conductor bizhub 250 80 K P.34 Unit bizhub 200 65 K bizhub 350 100 K Developer bizhub 250 80 K P.34 bizhub 200 65 K Processing section bizhub 350...
Processing Toner Filter bizhub 250 320 K 4040-2093-XX P.33 section (Main Unit) bizhub 200 260 K 4040-2093-XX Ozone Filter 300 K 4011-2031-XX P.33 *1: Actual durable cycle is the Special Parts Counter value. *2: The Photo Conductor Unit and Toner Filter (Developing Unit) should be replaced with new ones at the same time.
(see the Table given below) are met. They can be more or less depending on the machine operating conditions of each individual user. Item Description bizhub 350 bizhub 250 bizhub 200 Job Type 4 page/Job 3 page/Job 2 page/Job Paper Size...
3. Periodical check Field Service Ver. 2.5 Jul. 2006 Maintenance procedure (Periodical check parts) 3.5.1 Replacing the Bypass Tray Feed Roller 1. Remove the Multi Bypass Unit. See P.70 2. Remove five screws [1] and the Man- ual Bypass Unit Lower Frame [2]. 4037F2C518DA 3.
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 3.5.2 Replacing the Bypass Tray Separation Roller Assy 1. Remove the Multi Bypass Unit. See P.70 2. Remove two screws [1], and remove Bypass Paper Separation Roller fix- ing bracket Assy [2]. 4037F2C515DA 3.
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 6. Remove the C-clip [12] and the bear- [12] ing [13]. [13] 4040F2C513DA 7. Remove the C-clip [14], E-ring [15], [14] [15] bearing [16] and spring [17] to remove the Tray 1 Feed Roller Assy [18].
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3. Periodical check Field Service Ver. 2.5 Jul. 2006 3. Remove the Connector [6]. 4. Remove two screws [7] and the Tray 1 Feed Roller Assy [8]. 4040F2C510DA 5. Remove four screws [9] and the Tray [10] [11] 1 Feed Roller Assy Cover [10] and the Tray 1 Separator Roll Assy [11].
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 3.5.6 Replacing the Tray 2 Feed Roller 1. Slide out the Tray 2. 2. Remove the Multi Bypass Unit. See P.70 3. Remove the Lower Right Cover [1]. 4040F2C524DA 4. Remove two screws [2] and the Transport Roller Cover [3].
3. Periodical check Field Service Ver. 2.5 Jul. 2006 9. Remove two C-clips [14] and the bearing [15]. [14] [14] [15] 4040F2C529DA 10. Remove the C-clip [16], E-ring [17], [16] [17] bearing [18] and spring [19] to remove the Tray 2 Feed Roller Assy [20].
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Field Service Ver. 2.5 Jul. 2006 3. Periodical check 5. Remove two screws [2] and the Mis- feed Clearing Cover [5]. 4040F2C527DA 6. Unplug two connectors [6]. 7. Remove three screws [7] and the Tray 2 Feed Roller Assy [8]. 4040F2C591DA 8.
3. Periodical check Field Service Ver. 2.5 Jul. 2006 3.5.8 Replacing the Tray 2 Separation Roller 1. Slide out the Tray 2. 2. Remove the Multi Bypass Unit. See P.70 3. Remove the Lower Right Cover [1]. 4040F2C524DA 4. Remove two screws [2] and the Transport Roller Cover [3].
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Field Service Ver. 2.5 Jul. 2006 3. Periodical check 9. Remove two Screws [14] and the [15] Tray 2 Separation Roller installation plate Assy [15]. [14] 4040F2C536DA 10. Remove two C-clips [16] and the [17] Tray 2 Separation Roller installation plate [17].
3. Periodical check Field Service Ver. 2.5 Jul. 2006 3.5.9 Replacing of the Registration Roller Bearings and Registration Roller Gears 1, 2 1. Open the Right Door [1]. 4040F2C540DA 2. Remove two E-rings [2], Registration Roller Gears 1 [3] and Registration Roller Gears 2 [4].
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 5. Remove the E-ring [11] and unplug the connector [12]. Then, remove the Registration Roller Clutch [13]. 6. Remove the washer [14] and two wave washers [15]. [12] [13] [14] [11] [15] 4040F2C548DA 7.
3. Periodical check Field Service Ver. 2.5 Jul. 2006 3.5.11 Replacing of the Toner Filter (Developing Unit) 1. Open the Right Door. 2. Remove the IU [1]. 4040F2C555DA 3. Remove the Toner Filter Cover [2]. 4040F2C655DA 4. Remove the Toner Filter (Develop- ing Unit) [3].
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 3.5.12 Replacing of the Toner Filter (Main Unit) 1. Remove the screw [1] and the Toner Filter Rear Cover [2]. 4040F2C558DA 2. Pull on the tape portion [3] and peel off the Toner Filter (Main Unit) [4]. NOTE •...
3. Periodical check Field Service Ver. 2.5 Jul. 2006 3.5.14 Replacement of the Photo Conductor Unit and Developer 1. Select Tech. Rep. Mode → [Counter] → [Special Parts Counter] → [PC Life]. 2. Press the Clear key to clear the counter value. 3.
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Field Service Ver. 2.5 Jul. 2006 3. Periodical check 9. Remove the developer [8]. 4040F2C581DA Removal of the Developer • Dump the developer on the Sleeve Roller by rotating the gear in the direction of the arrow. • If you rotate the gear in reverse, mylar for cleaning the ATDC Sen- sor.
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3. Periodical check Field Service Ver. 2.5 Jul. 2006 13. Install the four screws [13] to secure the New Photo Conductor Unit [14] [14] and Developing Unit [15]. 14. Install the IU in the copier. [13] [13] [15] 4040F2C586DA 15. Turn ON the main power switch. 16.
Field Service Ver. 2.5 Jul. 2006 3. Periodical check Replacing the unit 3.6.1 Replacement of the Fusing Unit CAUTION • From the safety viewpoint, the Fusing Unit is replaced as a unit. No parts intended for other models should be used for the Fusing Unit of this machine. Note, how- ever, that the thermistor and several other parts mentioned in this machine may be replaced as an individual part with a new one.
3. Periodical check Field Service Ver. 2.5 Jul. 2006 10. Remove the screw [9] and the Con- nector Cover [10]. [10] 4040F2C658DA 11. Remove two screws [11] and unplug three connectors [12]. Then, remove the Fusing Unit [13]. [12] [13] [12] [12] [11]...
Field Service Ver. 2.5 Jul. 2006 3. Periodical check 3.6.3 Replacement of the Developing Unit 1. Select Tech. Rep. Mode → [Counter] → [Special Parts Counter] → [Developer]. 2. Press the Clear key to clear the counter value. 3. Turn OFF the main power switch. NOTE •...
Field Service Ver. 2.5 Jul. 2006 5. Firmware upgrade Firmware upgrade Preparations for Firmware rewriting 5.1.1 Service environment • Drive which enables writing/reading of Compact flash • Compact flash (with 32 MB or more) NOTE • Make sure that the file system on the compact flash is “FAT”. 5.1.2 Writing into the Compact flash •...
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5. Firmware upgrade Field Service Ver. 2.5 Jul. 2006 NOTE • Be sure to turn ON the sub power switch first before turning ON the main power switch. 4. Turn ON the main power switch. 5. The firmware upgrading sequence will start.
Field Service Ver. 2.5 Jul. 2006 5. Firmware upgrade 5.2.2 Engine NOTE • Make sure that the MSC firmware has not been copied to the compact flash card. • To upgrade both the engine firmware and Finisher firmware at the same time, they must first be copied onto a single compact flash.
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5. Firmware upgrade Field Service Ver. 2.5 Jul. 2006 9. Select [Engine] and touch [Enter]. NOTE • Touch [Finisher] also if the Finisher firmware is to be upgraded at the same time. 4040F2E768DA 10. Select [Yes] and touch [Enter]. 4040F2E769DA 11.
Field Service Ver. 2.5 Jul. 2006 6. Other Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
6. Other Field Service Ver. 2.5 Jul. 2006 Disassembly/Assembly/Cleaning list (Other parts) 6.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Original Scanning Glass P.48 Original Glass P.48 Front Holding Bracket P.48 Control Panel P.55 Upper Front Cover P.52 Front Cover P.52 Front Door P.50...
Field Service Ver. 2.5 Jul. 2006 6. Other Section Part name Ref.Page Manual Bypass Unit P.70 PH Unit P.70 Toner Hopper Unit P.73 Unit Toner Replenishing Drive Unit P.73 Duplex Unit P.75 Switch Back Unit P.75 Scanner Motor P.76 Exposure Lamp P.78 Exposure Unit P.77...
6. Other Field Service Ver. 2.5 Jul. 2006 Disassembly/Assembly procedure 6.3.1 IR Upper Left Cover/Original Scanning Glass/Front Holding Bracket/Origi- nal Glass 4040F2C677DA 1. Remove two Screws [1], and remove the IR Upper Left Cover [2]. 2. Remove the Original Scanning Glass [3]. 3.
Field Service Ver. 2.5 Jul. 2006 6. Other 3. Remove the four screws [5], one wave washer [6], and the Tray Rear Cover [7]. CAUTION • Make sure that the wave washer is installed at the correct position. 4040F2C660DA 6.3.3 Upper Rear Cover 1.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.5 IR Right Cover/Rear Cover 4040F2C664DA 1. Open the Right Door. 2. Remove the Upper Rear Cover. See P.49 3. Remove the IR Right Cover [1]. 4. Remove thirteen Screws [2], and remove the Rear Cover [3]. 6.3.6 Front Door 1.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.7 Paper Output Cover/Lower Front Cover 4040F2C575DA 1. Open the Front Door [1]. 2. Remove three screws [2] and the Paper Output Cover [3]. 3. Slide out the Tray 1. 4. Remove two screws [4] and the Con- nector Cover [5].
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.8 Upper Front Cover/Front Cover 1. Open the Right Door. 2. Remove the Front Right Cover. See P.49 3. Remove the screw [1] and the Upper Front Cover [2]. 4040F2C667DA 4. Remove the Toner Hopper Unit. See P.73 5.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.9 IR Left Cover/Rear Left Cover/Left Cover 4040F2C670DA 1. Remove the Upper Rear Cover. See P.49 2. Remove the IR Left Cover [1]. 3. Remove two screws [2] and the Rear Left Cover [3]. 4.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.10 Rear Manual Bypass Cover/Front Manual Bypass Cover/Lower Right Cover 4040F2C671DA 1. Remove two screws [1] and the Rear Manual Bypass Cover [2]. 2. Remove the screw [3] and the Front Manual Bypass Cover [4]. 3.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.11 Control Panel 1. Remove two screw covers [1]. 4040F2C592DA 2. Remove the four screws [2] on the sides of the Control Panel. 4040F2C593DA 3. Disconnect the connector [3] and remove the Control Panel [4]. 4040F2C594DA 6.3.12 Tray 1...
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.13 Tray 2 1. Slide out the Tray 2 [1]. 2. Remove the screw [2] and, holding the stopper [3], remove the Tray 2 [1]. 4040F2C589DA 6.3.14 Mechanical Control Board Cover 1. Remove the Upper Rear Cover. See P.49 2.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.15 FD Paper Size Board 1 1. Remove the Upper Rear Cover. See P.49 2. Remove the Rear Cover. See P.50 3. Remove five screws [1] and the Mechanical Control Board Cover [2]. 4040F2C561DA 4.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.16 FD Paper Size Board 2 1. Remove the Upper Rear Cover. See P.49 2. Remove the Rear Cover. See P.50 3. Remove five screws [1] and the Mechanical Control Board Cover [2]. 4040F2C561DA 4.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.17 Power Supply Unit 1. Remove the Paper Output Cover. See P.51 2. Remove the Upper Rear Cover. See P.49 3. Remove the Rear Cover. See P.50 4. Remove the Rear Left Cover. See P.53 5.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.18 High Voltage Unit 1. Open the Right Door. 2. Remove the Imaging Unit. 3. Remove the Upper Rear Cover. See P.49 4. Remove the Rear Cover. See P.50 5. Remove the Toner Suction Fan Motor. See P.85 6.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.19 MFBS Board 1. Remove the Upper Rear Cover. See P.49 2. Remove the IR Right Cover. See P.50 3. Unplug the connector (CN7) [1]. NOTE • If the Fax Kit is mounted, discon- nect the two connectors (CN7 [1], CN6 [2]).
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.20 Inverter Board 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3. Remove the Original Glass. See P.48 4. Disconnect the connector [1] and remove the flat cable [2], screw [3], and the Inverter Board [4].
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.21 BCRS Board 1. Remove the Upper Rear Cover. See P.49 2. Remove the IR Upper Left Cover. See P.48 3. Remove the Front Holding Bracket. See P.48 4. Remove the Original Glass. See P.48 5.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.22 CCD Unit A. Replacing Procedure 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3. Remove the Original Glass. See P.48 4. Remove six screws [1] and the CCD Unit Cover [2].
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Field Service Ver. 2.5 Jul. 2006 6. Other 1. Screw the three adjusting screws [2] into the CCD Unit [1] only to half the thread length of each screw. 4030D591AA 2. From the bottom side of the CCD Unit, adjust the dimension of the screw thread protrusion to 1.5 mm (at three places).
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6. Other Field Service Ver. 2.5 Jul. 2006 Tilt and FD Deviation Adjustment Procedure Using Screws A and B • If tilt or deviation in the FD direction is as shown on the left A: Using an Allen wrench (3 mm), turn screw A counterclockwise. B: Using an Allen wrench (3 mm), turn screw B clockwise.
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Field Service Ver. 2.5 Jul. 2006 6. Other CD Deviation Adjustment Procedure Using Adjustment Plate E • If deviation in the CD direction is as shown on the left 1. Using a flat-blade screwdriver, turn adjustment plate E counterclock- wise. Adjustment plate 4030D597AA...
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.23 Operation Board 1. Remove the Operation Panel. See P.55 2. Disconnect two connectors [1] and remove three flat cables [2] 3. Remove two screws [3] and the Operation Board 1 [4]. 4040F2C758DA 4.
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Field Service Ver. 2.5 Jul. 2006 6. Other 7. Remove the screw [12], two connec- [13] tors [13], and the Operation Board 2 [14] [14]. [12] [13] 4040F2C762DA 8. Remove two screws [15] and the Bracket [16]. [16] [15] 4040F2C763DA 9.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.24 Manual Bypass Unit 1. Remove the Rear Right Cover. See P.49 2. Remove the Lower Right Rear Cover. See P.48 3. Remove the Front Manual Bypass Cover. See P.54 4. Remove the Rear Manual Bypass Cover. See P.54 5.
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Field Service Ver. 2.5 Jul. 2006 6. Other 7. Remove four screws [5] and two har- ness protective metal brackets [6]. 4040F2C613DA 8. Remove the harness from the cord holder. 4040F2C614DA 9. Remove five screws [7] and the Mechanical Control Board Cover [8]. 4040F2C615DA 10.
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6. Other Field Service Ver. 2.5 Jul. 2006 • When replacing the PH, install spacers according to the color of the labels affixed to the PH. Screw Position PH label color Green label No spacer No spacer No spacer Blue label No spacer 0.1 mm spacer 0.2 mm spacer...
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.26 Toner Hopper Unit 1. Open the Front Door. 2. Remove the screw [1] and the Toner Hopper Unit [2]. 4040F2C568DA 6.3.27 Toner Replenishing Drive Unit 1. Remove the Imaging Unit. 2. Remove the Front Door. See P.50 3.
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6. Other Field Service Ver. 2.5 Jul. 2006 10. Remove four screws [6] and the imaging unit protective metal bracket [7]. 4040F2C606DA 11. Unplug two connectors [8] and remove four screws [9] and the Toner Hopper Assy [10]. [10] 4040F2C607DA 12.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.28 Duplex Unit 1. Remove the Lower Right Rear Cover. See P.48 2. Disconnect the connector [1] and remove the screw [2] and ground wire [3]. 4040F2C569DA 3. Remove four screws [4] and the Duplex Unit [5].
6. Other Field Service Ver. 2.5 Jul. 2006 5. Loosen the screw [4] in front. 6. Remove the screw [5] in front. 7. Loosen the screw [6] in the back. 8. Remove the screw [7] in the back. 4040F2C564DA 9. Remove the Switch Back Unit [8]. 4040F2C565DA 10.
Field Service Ver. 2.5 Jul. 2006 6. Other 4. Remove the spring [3], two screws [4] and the scanner motor [5]. 4040F2C690DA 6.3.31 Exposure Unit 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.32 Exposure Lamp 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3. Remove the Original Glass. See P.48 4. Move the Exposure Unit [1] to the removal position.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.33 Scanner Drive Cables A. Removal Procedure 1. Remove the Upper Rear Cover. See P.49 2. Remove the IR Upper Left Cover. See P.48 3. Remove the Front Holding Bracket. See P.48 4.
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6. Other Field Service Ver. 2.5 Jul. 2006 B. Reinstallation Procedure <General View> Rear Pulley E Pulley D Pulley G Scanner Drive Cable 4 Pulley H Pulley F Pulley C Scanner Drive Cable 2 Scanner Drive Cable 3 Pulley A Pulley B Front Scanner Drive Cable 1...
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Field Service Ver. 2.5 Jul. 2006 6. Other <Rear> 4. Position the round bead [5] of the Scanner Drive Cable in the slit [6] in the pulley. NOTE • Make sure that the bead snugly rests in the slit in the pulley. 4040F2C718DA 5.
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6. Other Field Service Ver. 2.5 Jul. 2006 10. Attach the Drive Gear [13] using one [13] screw. NOTE • Allow a clearance of about 0.1 mm between the Drive Gear and bush- ing. 4040F2C757DA 11. Mount the Scanner Motor Assy. See P.76 <Front>...
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Field Service Ver. 2.5 Jul. 2006 6. Other 15. Wind Scanner Drive Cable 3 around [26] pulley H [25] and pulley F [26] and hook the bead to the side surface [25] [27] of the Scanner Frame. [27] 4040F2C726DA 16. Remove the pulley tape. 17.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.34 Main Motor 1. Remove the Upper Rear Cover. See P.49 2. Remove the Rear Cover. See P.50 3. Remove the Rear Right Cover. See P.49 4. Remove two screws [1] and the Ozone Filter Assy [2].
Field Service Ver. 2.5 Jul. 2006 6. Other 6.3.36 Fusing Unit Cooling Fan Motor 1. Remove the Upper Rear Cover. See P.49 2. Remove the Rear Cover. See P.50 3. Remove three wiring saddles [1] and disconnect the connector (PJ33) [2]. 4040F2C622DA 4.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.38 Temperature/humidity Sensor 1. Remove the Upper Rear Cover. See P.49 2. Remove the Rear Cover. See P.50 3. Disconnect the connector [1], widen the two tabs [2], and remove the Temperature/humidity Sensor [3]. 4040F2C620DA 6.3.39 ATDC Sensor...
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Field Service Ver. 2.5 Jul. 2006 6. Other 7. Remove the Toner Supply Port [7]. 4040F2C580DA 8. Remove the developer [8]. 4040F2C581DA Removal of the Developer • Dump the developer on the Sleeve Roller by rotating the gear in the direction of the arrow.
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.40 Thermistor 1. Remove the Fusing Unit. See P.37 2. Snap off the C-clip [1] and remove the Fusing Entrance Guide Plate [2]. 4040F2C625DA 3. Remove two shoulder screws [3], the screw [4], and the Exit Rolls 2 Assy [5].
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Field Service Ver. 2.5 Jul. 2006 6. Other Bracket Fusing Roller Sub Thermistor side Fusing Roller Thermistor side 4040F2E753DA 6. Press the Thermistor Holding/Check Jig [9] up against the bracket and fix it in position. CAUTION • Press the Thermistor Holding/ Check Jig squarely so as to elimi- nate no gap between the bracket that supports the thermistor and...
6. Other Field Service Ver. 2.5 Jul. 2006 6.3.41 Paper Exit Roll 1 1. Remove the Fusing Unit. See P.37 2. Remove four screws [1] and four Exit Rolls 1 Assy [2]. 4040F2C641DA 3. Remove the Exit Roll 1 [3]. 4040F2C642DA 6.3.42 Paper Exit Roll 2...
Field Service Ver. 2.5 Jul. 2006 6. Other 4. Remove the wiring saddle [6] and the harness. 4040F2C730DA 5. Disconnect the connector [7] of the Exit Sensor and remove the Exit Rolls 2 Assy [8]. 4040F2C431DA 6. Remove the screw [9] and the Sepa- ration Claw Assy [10].
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6. Other Field Service Ver. 2.5 Jul. 2006 3. Remove two shoulder screws [3], the screw [4], and the Exit Rolls 2 Assy [5]. 4040F2C643DA 4. Remove the wiring saddle [6] and the harness. 4040F2C730DA 5. Disconnect the connector [7] of the Exit Sensor and remove the Exit Rolls 2 Assy [8].
Field Service Ver. 2.5 Jul. 2006 6. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 6.4.1 Manual Bypass Feed Roller 1. Remove the Manual Bypass Unit. See P.70 2. Remove two screws [1] and the Man- ual Bypass Separation Fixing Bracket Assy [2].
6. Other Field Service Ver. 2.5 Jul. 2006 6.4.3 Tray 1 Feed Roller 1. Remove the screw [1] and, holding the stopper [2], remove the Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.4.4 Tray 1 Pick-up Roller 1. Remove the screw [1] and, holding the stopper [2], remove the Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
6. Other Field Service Ver. 2.5 Jul. 2006 6.4.5 Tray 1 Separation Roller 1. Remove the screw [1] and, holding the stopper [2], remove the Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.4.6 Tray 2 Feed Roller 1. Slide out the Tray 2. 2. Remove the Manual Bypass Unit. See P.70 3. Remove the Lower Right Cover [1]. 4040F2C524DA 4. Remove two connectors [2]. 5.
6. Other Field Service Ver. 2.5 Jul. 2006 4. Remove two connectors [2]. 5. Remove three screws [3] and the Tray 2 Feed Roller Assy [4]. 4040F2C595DA 6. Using a soft cloth dampened with alcohol, wipe the Tray 2 Pick-up Roller [5] clean of dirt.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.4.9 Registration Roller 1. Remove the Paper Dust Remover See P.31 2. Using a soft cloth dampened with alcohol, wipe the Registration Roller [5] clean of dirt. 4040F2C543DA 6.4.10 Paper Dust Remover 1.
6. Other Field Service Ver. 2.5 Jul. 2006 6.4.12 Scanner Rails 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3. Remove the Original Glass. See P.48 4. Using a soft cloth dampened with alcohol, wipe the Scanner Rails [1] 4040F2C704DA clean of dirt.
Field Service Ver. 2.5 Jul. 2006 6. Other 6.4.15 Lens 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3. Remove the Original Glass. See P.48 4. Remove six screws [1] and the CCD Unit Cover [2].
6. Other Field Service Ver. 2.5 Jul. 2006 6.4.18 Charge Neutralizing Plate 1. Open the Right Door. 2. Wipe the Charge Neutralizing Plate [1] clean of dirt with a cloth. 4040F2C553DA 6.4.19 Ds Collar 1. Turn OFF the main power switch. NOTE •...
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Field Service Ver. 2.5 Jul. 2006 6. Other 6. Using a soft cloth dampened with alcohol, wipe the Ds Collar [9] clean of dirt. NOTE • Make sure the alcohol does not touch the Developer Roller. 4040F2C588DA 7. Turn ON the main power switch. Confidential –...
6. Other Field Service Ver. 2.5 Jul. 2006 Mount Kit MK-709 1. Remove the Upper Rear Cover. See P.49 2. Remove the Rear Cover. See P.50 3. Remove five screws [1] and Mechan- ical Control Board Cover [2]. 4040F2C561DA 4. Remove the ferrite core (black) [3]. 4040F2C734DA 5.
Field Service Ver. 2.5 Jul. 2006 6. Other Option counter 6.6.1 Installation method for the Key Counter 1. Remove the Upper Rear Cover. See P.49 2. Remove the IR Right Cover. See P.50 3. Install the spacer [2] using two screws [1].
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6. Other Field Service Ver. 2.5 Jul. 2006 11. Using three screws [9], secure the Counter Mounting Bracket [10]. [10] 4040F2C741DA 12. Connect the Key Counter Socket connector. [12] 13. Using two screws [11], secure the counter socket [12]. [11] 4040F2C742DA 14.
Field Service Ver. 2.5 Jul. 2006 6. Other Original Size Detecting Sensors 6.7.1 Original Size Detecting Sensor Layout A. For U.S. : Standard : Option PC206 : Not Used PC207 PC201 PC205 PC202 PC204 PC203 4040F2E754DA B. For Europe and Others : Standard : Option PC206...
6. Other Field Service Ver. 2.5 Jul. 2006 6.7.2 Mounting of the Original Size Detecting Sensors (Option) 1. Remove the IR Upper Left Cover. See P.48 2. Remove the Front Holding Bracket. See P.48 3. Remove the Original Glass. See P.48 4.
Field Service Ver. 2.5 Jul. 2006 6. Other EEPROM 6.8.1 Remounting of the EEPROM NOTE • When the Mechanical Control Board is replaced with a new one, be sure to demount the EEPROM (IC3A) from the old Mechanical Control Board and mount it on the new Mechanical Control Board.
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6. Other Field Service Ver. 2.5 Jul. 2006 Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 7. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Utility/Counter Mode Utility/Counter Mode function tree • The function tree is shown to comply with the format displayed on the screen. Ref. Utility/Counter page User Setting User’s Choice 1/6 Mixed Original Detection P.117 Language Selection P.117...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode Ref. Utility/Counter page User Manage- Confirmation Beep P.125 ment Alarm Volume P.125 Line Monitor Sound *1 *3 P.125 Job Complete Beep P.125 Panel Cleaning P.125 Dehumidify P.125 Toner Supply P.126 Memory RX ON/OFF P.126 POP3 RX P.126...
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Ref. Utility/Counter page RX Settings Memory Lock Time P.130 Memory RX Time Memory Lock Pass- Setting word Confidential RX User Box Delete FAX Setting RX Functions Reception Mode P.130 *1 *3 Numbers of RX Call Rings Password Commu-...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode Ref. Utility/Counter page Reports *3 *6 TX Report P.145 RX Report One-Touch List Program List Bulletin List *1 *3 Confidential List *1 *3 Printer Setting MFP Set Proof Print Hold Time P.146 Overwrite A4 Letter...
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Utility/Counter Mode function setting procedure 8.2.1 Procedure 1. Press the Utility/Counter key. 2. The Utility/Counter mode screen will appear. 4040F3E540DA 8.2.2 Exiting • Touch the [Enter] key. 8.2.3 Changing the setting value in Utility Mode functions •...
Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode Settings in the User Setting 8.3.1 User’s Choice 1/6 A. Mixed Original Detection • To set whether or not the Mixed Original Detection function is selected when the screen Functions shifts to the initial one. •...
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 8.3.2 User’s Choice 2/6 A. Default Setting Simplex/Duplex Functions • To set the default copy mode selected when the screen shifts to the initial one. • To change the default copy mode selected when the screen shifts to the initial one. •...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode 8.3.3 User’s Choice 3/6 A. Low Power Mode • To set the time until Low Power starts operating after the last key operation has been Functions completed. • Low Power: To turn LED and LCD OFF, and lower the power consumption. •...
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 E. Auto Reset when Account is changed • To set so that the screen changes to the initial one when the Plug-in Counter is Functions removed, a Data Controller card is removed, or the administrator access code is entered to access the Admin.
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode D. Print Density Functions • To specify the default print density. • To change the default print density. • The default setting is “0”. Setting/ Procedure E. Default Finishing Mode • To set the default finishing mode selected when the screen shifts to the initial one. Functions •...
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 C. Auto Paper Select for Small Original • To set whether or not to specify the paper tray when an original, whose size falls out- Functions side the detectable range, is loaded or no originals are loaded at all with the [Auto Paper Select] setting selected.
Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode 8.3.6 User’s Choice 6/6 A. Default Screen (1) Default LCD Screen Functions • To set the default screen selected when the screen shifts to the initial one. • To change the default screen selected when the screen shifts to the initial one. •...
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 8.3.8 Store Overlay NOTE • Available only when the HD-504 is mounted. A. Set Functions • To store an image to be called up in overlay. • To store image in the Hard Disk. 1.
Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode Settings in the User Management 8.4.1 Confirmation Beep Functions • To set whether or not to produce a sound when a key in the Keypad is pressed. • To change whether or not to produce a sound when a key in the Keypad is pressed. •...
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 8.4.7 Toner Supply • To adjust the set toner-to-carrier level by providing an auxiliary supply of toner when a Functions low image density occurs due to a lowered toner-to-carrier ratio after large numbers of copies have been made of originals having a high image density.
Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode Settings in the Admin. Management • The Admin. Management will be available by entering the administrator password (8 dig- its) set by the Admin. Set. (The administrator password is initially set to “12345678”) 8.5.1 Admin.
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 (2) Max. Copy Sets Functions • To set whether or not to limit the number of copies to be made at one time. • To limit the number of copies to be made at one time. •...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode (2) Allow Print without Authentication • To set whether or not to allow print of data that doesn’t set user/account authentication at PC print during login with user authentication or account track is being made. Functions * It is displayed only when [Account Track ON/OFF] is set ON, and [User Authentication ON/OFF] is set ON (External server) or ON (MFP).
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 (5) Account Track Setting <Account Data> • To control the Total Counter by setting a password and the upper limit for the output Functions pages for each account. * Available only when [Account Track] is set to [ON]. •...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode • Subnet Mask Functions • To set the subnet mask of the device used in the network. • To enter the subnet mask of the machine. • Use this function when [IP Input] is selected for [DHCP]. Setting/ •...
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 <DNS Settings> Functions • To set the DNS Server. • To enter DNS Server. • The default setting is “NO”. “NO” <Host Name> 3. Touch the [Host Name]. 4. Enter the host name of the local machine from the 10-Key Pad or the keyboard on the screen and then touch [Enter].
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode • SMTP Authentication Password Functions • To set the password for SMTP authentication. • To enter the password when the mail transfer authentication (SMTP authentication) function is used. 9. Touch the [SMTP Authentication Password]. Setting/ 10.Touch [New Password], enter the password, and then touch [Enter].
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 <Prioruty Compress Level> • E-Mail Mode TX Size (Max.) Functions • To set the upper limit of the size of the document to be sent. • To set the default upper limit of the size of the document for Internet Fax. •...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode • RX Doc. Header Print Functions • To set whether or not to print header in a received document. • To set whether or not to print the e-mail header on the first page of a received docu- ment.
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Binary Division Size • To set the binary division size. Functions • To set the binary division size when Binary Division is set to [ON]. • The default setting is “500 KB”. Setting/ •...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode Authentication Setting Functions • To make settings for authentication. • General Settings: Use to select the LDAP authentication method. • Login name: Use to set the logon name for authentication. • Password: Use to set the password for authentication. •...
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Port Number Functions • To change the port number used for communications with the LDAP server. • The default setting is “389”. Setting/ Procedure 1 to 65535 Initialize Setting Functions • To format all settings made in LDAP Server Setting. Setting/ 1.
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode (2) Network Setting 2 <IP Relay Settings> • To specify a relay machine from multiple machines (of this model) connected to the LAN and send a fax through a telephone line. Functions * Set [Gateway TX] to [Restrict] in [Scanner Settings] selecting [Admin.
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 • Prefix Setting Functions • To register or change the Prefix. • To register or change the address displayed for Prefix. Setting/ • Up to ten en-size characters can be used. Procedure •...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode D. Ping Functions • To execute Ping. • To check the TCP/IP network for condition. Setting/ 1. Touch the [Ping]. Procedure 2. Select the address key to be executed and press the Start key. Confidential –...
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 E. Security Setting NOTE Confirm items shown below before setting enhance security system. If any following items are not set, security setting menu is not shown. • Make sure the numbers of administrator code are not all the same. •...
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Modification Information 01 Dec. 2006 (4) Management Function Functions • To set the authentication method when authentication device is used. NOTE • In meter count mode, the menu is not displayed when the authentication is not mounted. • To change the authentication method when authentication device is used. Keep Card : Authentication is available leaving the card in the given place when making authentication with the device.
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Confidential – for internal use only, do not distribute...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode F. Delete Job Functions • To delete all confidential print jobs. Setting/ 1. Touch the [Delete Job]. Procedure 2. Select [Yes] and touch [Enter]. G. Memory Management NOTE • If optional Hard Disk (HD-504) is mounted, memory management display is changed to [HDD management].
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8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 (2) HDD Lock Setting NOTE • Be sure to keep the password in a safe place so that it will not be lost. If the pass- word is lost, significant restoration operations will be required for recovery. <Input Password>...
Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode (3) <Encryption Setting> • To encrypt data stored in HDD. Functions * This function is available when a security kit SC-504 is installed. • To be used when setting encryption codes. NOTE •...
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Settings in the Printer Setting 8.7.1 MFP Set A. Proof Print Hold Time Functions • To change the hold time of the proof print job. • The default setting is “10 min.” Setting/ Procedure “10 min.”...
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Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode (2) Paper Size • To set a paper size when none is specified by the printer driver during computer print- Functions ing. • To specify a paper size when one cannot be specified by the printer driver during print- ing from Windows DOS or in a similar case.
8. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 (2) Symbol Set Functions • To set the Font Symbol Set when not specified by the printer driver during PC printing. • To use when the Font Symbol Set cannot be specified by the printer driver during print- ing from Windows DOS, etc.
Field Service Ver. 2.5 Jul. 2006 8. Utility/Counter Mode 8.7.4 Test Print Functions • To output the report or Demo Page concerning the print setting. • To check the setting concerning the printer. The types of report available for output are as follows. Check Job Details: The list of printer setting will be output.
9. Adjustment item list Field Service Ver. 2.5 Jul. 2006 Adjustment item list Replacement Part/Service Job Adjustment/Setting Items Registration (CD) Printer Registration (FD) Registration (CD) Registration (FD) Scanner Zoom (CD) Zoom (FD) Document detec- F7-1 tion adjustment ATDC Sensor adjustment (4) (4) (5) Function Paper passage test...
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Field Service Ver. 2.5 Jul. 2006 9. Adjustment item list • This table shows the adjustment items that are required when a part of the machine has been replaced. Priority order, if applicable, during the adjustment procedures is indicated by the corresponding number in the parentheses. (8) (2) (6) (1) 12 (1)
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.1 Tech. Rep. Mode function setting procedure NOTE • Ensure appropriate security for Service mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.2 Tech. Rep. Mode function tree • The function tree is shown to comply with the format displayed on the screen. Ref. Tech. Rep. Mode page Tech. Rep. Choice System Set Auto Paper Configuration P.155 Priority Foolscap...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 Ref. Tech. Rep. Mode page Function P.167 P.167 F7-1 P.167 F7-2 P.167 P.167 P.168 Hard Disk Format P.168 P.168 P.169 Org. Width Detect Adjust P.169 Download Firmware P.169 I/O Check Printer Bypass/Duplex P.173...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.3 Settings in the Tech. Rep. Choice 10.3.1 System Set A. Auto Paper Configuration • To select whether the paper source is selected according to the results of the original Functions size detection or whether the nearest larger size is selected according to the marketing region.
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 D. Dry Key Set • To select whether or not the [Dehumidify] button is available on the User Management Functions screen of the Utility/Counter mode. • When the image density is low <Scanner>...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.3.2 Printer A. Edge Erase • To change the laser emission timing to adjust the width of the image area that is erased Functions at the leading edge, trailing edge and top and bottom. •...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 C. Image Density Functions • To change the Vg and Vb of the engine to select the image density. • When the image density is high or low: • With the Printing Density setting specified in User’s Choice as a reference point, the density can be set to one of seven settings.
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U.S. 220 mm or 180 °C less Europe U.S. 180 °C 221 or more Europe bizhub 250 160 °C bizhub 200 U.S. 220 mm or 180 °C less Europe 190 °C U.S. 221 or more 200 °C Europe bizhub 350 180 °C...
220 mm or 160 °C less Europe U.S. 170 °C 221 or more Europe bizhub 250 160 °C bizhub 200 U.S. 220 mm or 170 °C less Europe <Special Paper> Touch Panel Setting Heater temperature (main/sub) 200 °C 190 °C 180 °C...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode B. Zoom • To set the scanning zoom ratio in the main and sub scanning directions of the Sheet- Functions through-ADF. • Upon setup of the Automatic Document Feeder Setting/ See P.18 of the DF-605 service manual.
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.3.7 Finisher A. Punch Stop Position Functions • To adjust the paper stop position for punching. • To adjust the punch position. Setting/ See P.32 of the FS-508/PU-501/OT-601 service manual. Procedure B.
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.4 Settings in the System Input 10.4.1 LCT Paper Size Functions • To enter the paper size when the LCT is installed. • The function can be set only when the LCT is mounted on the machine. •...
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.4.5 Hard Disk • To set whether or not the HDD is mounted. Functions * To mount HDD when enhance security mode is set ON, turn OFF the enhance security mode first.
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.6.4 Paper Functions • To display the number of sheets used for each paper size and each paper type. To clear the data for any counter. Checking the counter reading Setting/ P.164 Clearing the counter reading (all and a specific one)
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.6.7 Service Call Counter Functions • To check the number of malfunctions that have occurred for each type of malfunction. To clear the data for the counter. Checking the counter reading Setting/ P.164 Clearing the counter reading (all and a specific one)
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.7 Settings in the Function 10.7.1 • To check the paper feeding in the paper take-up/transport sections without printing on Functions the paper with the engine unit. • When a paper misfeed occurs. 1.
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.7.6 Functions • To print on paper with the engine unit and check the printing and paper feeding in the paper take-up/transport sections. 1. From the Tech. Rep. Mode screen, touch [Function] → [F12] in that order. Setting/ 2.
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.7.9 Functions • To check the Finisher operations. Mode 1: Performs the move operation for the Stapling Unit. Mode 2: Performs the move operation for the Aligning Plate. Mode 3: Performs the ascent operation for the Elevator Tray. Mode 4: Performs the descent operation for the Elevator Tray.
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.8 I/O Check • To display the states of the input ports of sensors and switches when the machine Functions remains stationary. • Used for troubleshooting when a malfunction or a misfeed occurs. •...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.8.2 I/O Check Screens • These are only typical screens which may be different from what are shown on each indi- vidual machine. 4040F3E548DA Confidential – for internal use only, do not distribute...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 4040F3E549DA Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.8.3 I/O Check List A. Printer (Main Unit, PC-102, PC-202, PC-402) Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Paper Paper not Timing Roller Synchronizing Roller Sensor present present Paper Paper not...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of Tray Set Tray1 Set Sensor position Paper Near Tray1 Paper Near-Empty Sensor Unblocked Blocked Empty Paper not Paper Paper Empty Tray1 Paper Empty Sensor present...
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of PC112-PF Tray Set Tray3 Set Sensor position Paper Near PC113-PF Tray3 Paper Near-Empty Sensor Unblocked Blocked Empty Paper not Paper PC115-PF Paper Empty...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of Side Cover Right Side Door Interlock Switch 1 position Out of Front Cover Front Door Sensor position Toner not loaded: 1 and Sub Hopper 0 alternately displayed.
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Paper Paper not PC2-LCT Vertical Transport Vertical Conveyance Sensor present present Paper Paper not PC1-LCT Feed Paper Feed Sensor present present Shift Tray Paper Paper...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 B. Scanner Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of PC208 Scanner (HP) Scanner Home Sensor At home home SW201 Size reset S Size Reset Switch Lowered Raised Orig.
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode E. Finisher Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Paper Paper not Paper Passage PC5-FN Transport Sensor (Middle) present present Paper Passage Paper Paper not PC4-FN Entrance Sensor (Feed in) present present...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Punch Scraps Full PC1-PK Punch Trash Full Blocked Unblocked Detect Home (Paper Hold Crease Roller Home Position Sensor Blocked Unblocked PC22-SK S4-FN Middle Guide...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.9 Settings in the Operation Check 10.9.1 A. Paper Passage Functions • To let the document loaded in the ADF be fed through under the specified mode. • 1-sided No Detect •...
• For resetting up the machine which CS Remote Care has already been set up, clear the RAM for CS Remote Care before resetting. See P.192 • When using the telephone line for connection, use the recommended modem. (For recommended modem, contact responsible person of KONICA MINOLTA.) Procedure Step Using the telephone line modem Using E-mail Register the device ID to the application at CS Remote Care Center.
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode Procedure Step Using the telephone line modem Using E-mail Setting the date and time for CS Remote Care 1. Select [Tech. Rep. Mode] → [CS Remote Care], and touch [Detail Setting]. 2.
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 Procedure Step Using the telephone line modem Using E-mail Inputting the AT command for initializing the Setting the E-mail address 1. Select [Tech. Rep. Mode] → [CS Remote modem 1. Select [Tech. Rep. Mode] → [CS Remote Care] →...
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.10.3 Software SW setting for CS Remote Care NOTE • In case you changed bit data by accident, be sure to restore the previous state. A. Input procedure ] → [CS Remote Care] → [Detail Setting], and touch [Software 1.
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 SW No. Functions Default SW 05 Modem redial interval 4 to 7 Reservation — — SW 06 Modem redial times Reservation — — SW 07 Redial for response time out Do not redial Redial 1 to 7 Reserved...
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.10.4 Setup confirmation • Follow the steps below to make sure that CS Remote Care has been properly set 1. Call the Tech. Rep. Mode to the screen. 2. Touch [CS Remote Care]. 3.
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.10.8 Detail on settings A. System Input Functions • To select the system type for remote diagnosis. • Use to newly build or change the system. • Select E-Mail or Modem. Setting/ •...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 (2) Date & Time Setting Functions • To set the data and time-of-day • Use to set or change the date and time-of-day. 1. Call the Tech. Rep. Mode to the screen. 2.
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode (7) AT Command • To set the command to be issued at the time of Modem Initialization. Functions • This setting is available only when [Modem] is selected for the system setting. •...
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10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 <Auto-RX Check> • To set whether or not to use Auto-RX Check and the time interval for the POP3 server Functions used for CS Remote Care. • To select not to use Auto-RX Check. •...
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode <Authentication Setting> • To set whether or not to enable authentication during transmission via the SMTP Functions server. • Use to enable authentication during transmission. Types of authentication to be set: POP Before SMTP, SMTP authentication •...
0004 Timeout of Incoming request response • Contact responsible person of (No response to incoming (starting) request KONICA MINOLTA. MSG) 0005 Timeout of CONNECT at receiving • Check if the power of the (No response to ATA) modem is ON.
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0010 RX FIF0 ERROR • Contact responsible person of (when Read / Write error occurs at RX FIF0) KONICA MINOLTA. 0011 Baud Rate ERROR • Check the Baud rate of the (When selected Baud Rate is out of the specifica- software DipSW.
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0021 Telegram Size Over • Contact responsible person of (The machine receives the telegram whose size KONICA MINOLTA. exceeds the specification.) 0022 Transmitting Phase Response NG • Contact responsible person of (Transmitting phase response MSG is not appro- KONICA MINOLTA.
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Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode Error code Error Solution Socket is not connected • Check the SMTP server and 2039 (LAN cable on the server side is loose.) POP3 server on the user side. • Check the network connector for connection to the copier on Network is down 203E...
10. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 10.10.10 Troubleshooting for CS Remote Care If communication is not done properly during use of the modem, check the condition by fol- lowing the procedures shown below. 1. Shift the screen in the order of [Tech. Rep. Mode] → [CS Remote Care] → [Detail Set- ting].
Field Service Ver. 2.5 Jul. 2006 10. Tech. Rep. Mode 10.11 ROM Version Functions • To check the ROM version. • To check the ROM version when firmware is upgraded. • To check the ROM version when the board is replaced with a new one. 1.
11. Service Security Mode Field Service Ver. 2.5 Jul. 2006 11. Service Security Mode 11.1 Service Security Mode Function Setting Procedure 11.1.1 Procedure 1. Call the Tech. Rep. Mode to the screen. 2. Press the following keys in this order. Stop →...
Field Service Ver. 2.5 Jul. 2006 12. Counters 12. Counters 12.1 Counters Function Setting Procedure 12.1.1 Procedure 1. Call the Tech. Rep. Mode to the screen. 2. Press the following keys in this order. Stop → 9 3. Select a function. 4040F3E550DA 12.1.2 Exiting...
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Modification Information 01 Dec. 2006 3. Select Management Function Choice. 4. Select mode. 4040F3E610AA 12.2 Setting tree for Meter Count Ref. Tech. Rep. Mode page Management Function Choice Auth.Device P.203-2 Management Device 1 P.203-2 Management Device 2 P.203-2 Key Counter Only P.203-3 Vender 1 P.203-3...
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Modification Information 01 Dec. 2006 12.3 Setting for Management Function Choice 12.3.1 Management Function Choice 4040F3E611AA A. Auth. Device Functions • To set whether or not the authentication device is installed. • Set when the authentication device (PageACSES) is mounted. Setting/ NOTE Procedure...
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Modification Information 01 Dec. 2006 C. Management Device 2 Functions • To set whether or not the management device 2 is installed. • Set when the management device 2 is mounted. Setting/ Mode 1 Mode 2 Procedure • Mode 1: Use contact type device (Logout with ID key is not allowed.) •...
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Modification Information 01 Dec. 2006 F. Vender 2 Functions • To set whether or not the Vender 2 is installed. • Set when the Vender 2 is mounted. Setting/ • Select the message for Vender 2. Procedure • Type 1: Select the message (for Coin vender) •...
12. Counters Field Service Ver. 2.5 Jul. 2006 12.3 Settings in the Counters 12.3.1 Total Counter Functions • To set the counting method for the Total Counter. • The default setting is “Mode 1”. Setting/ “Mode 1” Mode 2 Mode 3 Procedure •...
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Modification Information 01 Dec. 2006 12.3.2 Counter Setting NOTE • Counter Setting is valid only when Vender 1 and management device 1 is mounted. A. Total Counter Functions • To set the counting method for the Total Counter. Setting/ • The default setting is “Mode 1”. Procedure “Mode 1”...
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Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 12. Counters 12.3.4 Copy Kit Functions • To enter a value for the Copy Kit Counter. • When the current value reaches the set value, the following appears. • Mode 2: The icon appears in the Additional Message Display. Setting/ •...
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Modification Information 01 Dec. 2006 D. Copy Kit Functions • To enter a value for the Copy Kit Counter. Setting/ • When the current value reaches the set value, the following appears. Procedure • Mode 2: The icon appears in the Additional Message Display, and at the same time, “Preventive maintenance time”...
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Confidential – for internal use only, do not distribute...
13. Adjust Mode Field Service Ver. 2.5 Jul. 2006 13. Adjust Mode 13.1 Adjust Mode Function Setting Procedure 13.1.1 Procedure 1. Call the Tech. Rep. Mode to the screen. 2. Press the following keys in this order. Stop → Start Key 3.
Field Service Ver. 2.5 Jul. 2006 13. Adjust Mode 13.3 Settings in the Adjust Mode 13.3.1 Printer A. Registration (CD) • To vary and adjust the image start position in the main scanning direction for each Functions paper source. • The PH Unit has been replaced. •...
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<bizhub 350> tion -19 (-6.08 mm) to +19 (+6.08 mm) (in 0.32 mm increments) <bizhub 250/bizhub 200> 4040F3C518DA -21 (-5.88 mm) to +21 (+5.88 mm) (in 0.28 mm increments) If width B on the test pattern is wider than specifications.
Field Service Ver. 2.5 Jul. 2006 13. Adjust Mode 13.3.2 Scanner • Use the following Test Chart for the adjustment of the Scanner Section. • If the Test Chart is not available, a scale may be used instead. • A: Scan image position: CD adjust- ment •...
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13. Adjust Mode Field Service Ver. 2.5 Jul. 2006 B. Registration (FD) • To adjust for variations in the accuracy of IR parts and their mounting accuracy by vary- Functions ing the scan start position in the sub scanning direction. •...
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Field Service Ver. 2.5 Jul. 2006 13. Adjust Mode C. Zoom (CD) Functions • To adjust the zoom ratio in the main scan direction for the Scanner Section • When the CCD Unit is with a new one. • Measure C width on the test chart and on the sample copy, and adjust the gap to be within the following specification.
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13. Adjust Mode Field Service Ver. 2.5 Jul. 2006 D. Zoom (FD) Functions • To adjust the zoom ratio in the sub scan direction for the Scanner Section • When the CCD Unit is with a new one. • Measure D width on the test chart and on the sample copy, and adjust the gap to be within the following specification.
Field Service Ver. 2.5 Jul. 2006 14. Initial Mode 14. Initial Mode 14.1 Initial Mode Function Setting Procedure 4040F3C533DA 1. Remove the Compact Flash Cover [1]. 2. Press the Warm Restart switch [2]. 4040F3C521DA 3. When “ ” appears at the center on the left-hand side of the screen, enter “3” from the 10-Key Pad.
14. Initial Mode Field Service Ver. 2.5 Jul. 2006 14.2 Initial Mode Function Tree Ref. Initial Mode page Total Clear P.214 Touch Panel Adjustment P.215 Marketing Area P.215 Image Data Clear P.215 Clear FAX Setting P.216 Date/Time Setting P.216 Trouble Reset P.216 *1: For details, see FK-503 Service Manual.
Field Service Ver. 2.5 Jul. 2006 14. Initial Mode 14.3.2 Touch Panel Adjustment Functions • To adjust the position of the Touch Panel display • Make this adjustment if the Touch Panel is slow to respond to a pressing action. •...
14. Initial Mode Field Service Ver. 2.5 Jul. 2006 14.3.5 Clear FAX Setting Functions • To clear all fax settings. • To clear all settings of the local machine, remote machine, communication control, and soft switches. Setting/ See P.28 of the FK-503 service manual. Procedure 14.3.6 Date/Time Setting...
Field Service Ver. 2.5 Jul. 2006 15. Mechanical adjustment 15. Mechanical adjustment 15.1 Mechanical adjustment of the scanner section 15.1.1 Scanner Position Adjustment Make this adjustment after any of the following procedures has been performed: • After the Scanner Drive Cables have been replaced. •...
15. Mechanical adjustment Field Service Ver. 2.5 Jul. 2006 15.2 Mechanical adjustment of the bypass tray section 15.2.1 Adjustment of the Bypass Paper Size Unit This adjustment must be made in the following case: • The Bypass Paper Size Unit has been removed. 1.
Field Service Ver. 2.5 Jul. 2006 15. Mechanical adjustment 3. When the Bypass Paper Size Unit base is mounted, align the lever position of the Bypass Paper Size Unit with the tab at the center in a straight line. 4036fs3052c0 4.
15. Mechanical adjustment Field Service Ver. 2.5 Jul. 2006 15.2.3 Adjustment of the Manual Bypass Take-up Mechanical Clutch 1. Remove the Manual Bypass Unit. See P.70 2. Remove the Manual Feed Tray Lift- up Sensor (PC29) [1]. 4040F2C646DA 3. Remove the screw [2] and the Man- ual Paper Feed Pick-up Solenoid (SL3) [3].
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Field Service Ver. 2.5 Jul. 2006 15. Mechanical adjustment 7. Fit hook 1 of the torque limiter [11] [11] into stopper B of the coupling [12]. [12] 4040F2C651DA 8. Fit hook 2 of the torque limiter [13] in a slit in the collar [14]. [13] [14] 4040F2C652DA...
16. Functions of switches and parts on PWBs Field Service Ver. 2.5 Jul. 2006 16. Functions of switches and parts on PWBs 16.1 Test Print Switch (S1) 4040F3C527DA Symbol Name Description Test Print Switch Produces the test pattern for Function F12. 16.1.1 Procedure 1.
Field Service Ver. 2.5 Jul. 2006 16. Functions of switches and parts on PWBs 16.2 Read white reference position adjustment 16.2.1 Jumper switch setting • If fine black lines occur on the copy, adjust the position of the read white reference posi- tion of the Shading Sheet by using jumper switches.
16. Functions of switches and parts on PWBs Field Service Ver. 2.5 Jul. 2006 16.3 Sub Power Switch (SW49) 4040F3C528DA Symbol Name Description Turning OFF the Sub Power switch sets the machine in the same state as in the Sleep mode, in which the control SW49 Sub Power Switch panel gives no indication.
Field Service Ver. 2.5 Jul. 2006 17. Jam Display Troubleshooting 17. Jam Display 17.1 Misfeed Display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the Touch Panel of the machine. 4040F4E509DA Display Misfeed Location...
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.2 Sensor layout 17.2.1 System Mounted with PC-102/PC-202 [10] 4040F4C501DA [1] Switch Back Unit Sensor PC26 [6] Vertical Conveyance Sensor [2] Duplex Unit Upper Transport Sensor PC24 [7] Tray3 Vertical Conveyance Sensor PC117-PF [3] Paper Exit Sensor [8] Tray3 Paper Take-Up Sensor PC116-PF...
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Field Service Ver. 2.5 Jul. 2006 17. Jam Display 17.2.2 System Mounted with PC-402 4040F4C502DA [1] Switch Back Unit Sensor PC26 [5] Duplex Unit Lower Transport Sensor PC25 [2] Duplex Unit Upper Transport Sensor PC24 [6] Vertical Conveyance Sensor [3] Paper Exit Sensor [7] Vertical Conveyance Sensor PC2-LCT [4] Synchronizing Roller Sensor...
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.3 Solution 17.3.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items. Check Item Action Does paper meet product specifications? Change paper. Change paper.
Field Service Ver. 2.5 Jul. 2006 17. Jam Display 17.3.2 Misfeed at Tray 1 take-up section A. Detection Timing Type Description The leading edge of the paper does not block the Synchronizing Roller Detection of misfeed at Sensor (PC1) even after the set period of time has elapsed after the 1st Tray 1 take-up section Drawer Paper Feed Clutch (CL3) has been energized.
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.3.3 Misfeed at Image Transfer section A. Detection Timing Type Description The Paper Exit Sensor (PC4) is not blocked even after the set period of time has elapsed after the Synchronizing Roller Clutch (CL1) is set to OFF. Detection of misfeed at The Synchronizing Roller Sensor (PC1) is not blocked even after the set Image Transfer section...
Field Service Ver. 2.5 Jul. 2006 17. Jam Display 17.3.4 Misfeed at Fusing/Paper Exit section A. Detection Timing Type Description The Paper Exit Sensor (PC4) is not unblocked even after the set period of time has elapsed after the Synchronizing Roller Sensor (PC1) has been blocked by the paper.
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.3.5 Misfeed at Switch Back Unit/Duplex Unit transport section A. Detection Timing Type Description The Switch Back Unit Sensor (PC26) is not blocked even after the set period of time has elapsed after the Paper Exit Sensor (PC4) has been unblocked by the paper.
Field Service Ver. 2.5 Jul. 2006 17. Jam Display 17.3.6 Misfeed at Duplex Unit take-up section A. Detection Timing Type Description Detection of misfeed at The Synchronizing Roller Sensor (PC1) is not blocked even after the set Duplex Unit take-up period of time has elapsed after the Duplex Unit Lower Transport Sensor section (PC25) has been blocked by the paper.
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.3.7 Misfeed at Tray 2 take-up/Vertical Transport section A. Detection Timing Type Description The leading edge of the paper does not block the Vertical Conveyance Sen- sor (PC2) even after the set period of time has elapsed after the 2nd Detection of misfeed at Drawer Paper Feed Clutch (CL4) has been energized.
Field Service Ver. 2.5 Jul. 2006 17. Jam Display 17.3.8 Misfeed at Manual Bypass take-up section A. Detection Timing Type Description Detection of misfeed at The leading edge of the paper does not block the Vertical Conveyance Sen- Manual Bypass take-up sor (PC2) even after the set period of time has elapsed after the Bypass section Paper Feed Clutch (CL5) has been energized.
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.3.9 Misfeed at Tray 3 take-up/Vertical Transport section (PC-202) A. Detection Timing Type Description The leading edge of the paper does not block the Tray3 Vertical Convey- ance Sensor (PC117-PF) even after the set period of time has elapsed after the Tray3 Paper Feed Motor (M122-PF) has been energized.
Field Service Ver. 2.5 Jul. 2006 17. Jam Display 17.3.10 Misfeed at Tray 4 take-up/Vertical Transport section (PC-202) A. Detection Timing Type Description The leading edge of the paper does not block the Tray4 Vertical Convey- ance Sensor (PC126-PF) even after the set period of time has elapsed after the Tray4 Paper Feed Motor (M123-PF) has been energized.
17. Jam Display Field Service Ver. 2.5 Jul. 2006 17.3.11 Misfeed at LCT take-up/Vertical Transport section (PC-402) A. Detection Timing Type Description The leading edge of the paper does not block the Paper Feed Sensor (PC1-LCT) or Vertical Conveyance Sensor (PC2-LCT) even after the set period of time has elapsed after the Paper Feed Motor (M1-LCT) has been energized.
Field Service Ver. 2.5 Jul. 2006 18. Malfunction code 18. Malfunction code 18.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
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18. Malfunction code Field Service Ver. 2.5 Jul. 2006 Code Item Description Rank See P.43 of the FS-508/PU-501/OT-601 service C1190 Aligning Plate 1 Drive Failure manual. See P.43 of the FS-508/PU-501/OT-601 service C1191 Aligning Plate 2 Drive Failure manual. See P.44 of the FS-508/PU-501/OT-601 service C11A0 Paper-Lifter Drive Failure manual.
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Field Service Ver. 2.5 Jul. 2006 18. Malfunction code Code Item Description Rank • An EEPROM where no initial data is written is C2654 EEPROM Failure detected. • The image transfer voltage exceeds 100 V for Abnormal Image Transfer C2702 the set period of time while the IU Motor remains Voltage stopped.
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18. Malfunction code Field Service Ver. 2.5 Jul. 2006 Code Item Description Rank • Communications with the gate array for expan- Main Unit G/A Communication C4721 sion I/O (the IC mounted on the Mechanical Con- Failure trol Board) fail. • The Transport Motor Lock signal remains set to C5102 Main Motor Failure H for a set period of time while the Transport Motor is turning.
Field Service Ver. 2.5 Jul. 2006 18. Malfunction code 18.2 How to reset • Different malfunction resetting procedures apply depending on the rank of the trouble code. * List of Malfunction Resetting Procedures Trouble Code Rank Resetting Procedures • Trouble Reset Rank A For details, see Adjustment/Setting.
18. Malfunction code Field Service Ver. 2.5 Jul. 2006 18.3 Solution 18.3.1 C0202: Tray 1 Elevator Failure 18.3.2 C0204: Tray 2 Elevator Failure 18.3.3 C0206: Tray 3 Elevator Failure 18.3.4 C0208: Tray 4 Elevator Failure Relevant Electrical Parts Mechanical Control Board (PWB-A) Tray1 Paper Lift Motor (M7) Tray2 Paper Lift Motor (M8) Power Supply Unit (PU1)
18. Malfunction code Field Service Ver. 2.5 Jul. 2006 18.3.8 C2211: IU Motor Failure Relevant Electrical Parts IU Motor (M2) Mechanical Control Board (PWB-A) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M2 connector for proper connection and correct as necessary.
Field Service Ver. 2.5 Jul. 2006 18. Malfunction code 18.3.10 C2557: ATDC Sensor Failure 18.3.11 C255C: ATDC Adjustment Failure Relevant Electrical Parts ATDC Sensor (UN2) Mechanical Control Board (PWB-A) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the UN2 connector for proper connection and...
18. Malfunction code Field Service Ver. 2.5 Jul. 2006 18.3.20 C4001: Main Unit Communication Failure Relevant Electrical Parts MFBS Board (MFBS) Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the MFBS connector for proper connection, and correct as necessary.
Field Service Ver. 2.5 Jul. 2006 18. Malfunction code 18.3.22 C4101: Polygon Motor Failure Relevant Electrical Parts PH Unit (PH) MFBS Board (MFBS) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the PH connector for proper connection, and correct as necessary.
18. Malfunction code Field Service Ver. 2.5 Jul. 2006 18.3.25 C5351: Power Supply Cooling Fan Motor Failure Relevant Electrical Parts Power Supply Cooling Fan Motor (M4) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M4 connectors for proper connection, and correct as necessary.
Field Service Ver. 2.5 Jul. 2006 18. Malfunction code 18.3.28 C7001: Engine connection error Relevant Electrical Parts BCRS Board (BCRS) Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the connection between Mechanical Control Board and BCRS Board. Reset the malfunction and turn OFF and ON the Power Switch.
18. Malfunction code Field Service Ver. 2.5 Jul. 2006 18.3.31 CD004: HDD error Relevant Electrical Parts Hard Disk (HD-504) MFBS Board (MFBS) WIRING DIAGRAM Location Action Control Signal (Electrical Component) Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch.
Field Service Ver. 2.5 Jul. 2006 19. Power supply trouble 19. Power supply trouble 19.1 Machine is not Energized at All (PU1 Operation Check) Relevant Electrical Parts Main Power Switch (S1) Mechanical Control Board (PWB-A) Power Supply Unit (PU1) MFBS Board (MFBS) Location Step Check Item...
19. Power supply trouble Field Service Ver. 2.5 Jul. 2006 19.3 The Start key (LED) on the control panel blinks orange Relevant Electrical Parts Total Counter Control Panel (UN1) Location Step Check Item (Electrical Result Action Component) Is the Total Counter connector connected? Connect Turn OFF the Main Power Switch, wait for 10 sec.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20. Image quality problem 20.1 How to identify problematic part • This chapter is divided into two parts: “Initial Check Items” and “Troubleshooting Proce- dure by a Particular Image Quality Problem.” •...
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20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.2.2 Initial Check Items 2 • Determine if the failure is attributable to the Scanner system or the Printer system. Check Item Result Cause Full size Reduction Make copies at different zoom ratios.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3 Solution 20.3.1 Scanner System: Blank copy or black copy A. Typical Faulty Images Blank copy Black copy 4036fs4038c0 4036fs4039c0 B. Troubleshooting Procedure Step Section Check Item Result Action PWBs and Con- Connectors are securely connected with Reconnect.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.2 Scanner System: Low image density or rough image A. Typical Faulty Images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting Procedure Step Section Check Item Result Action Shading Sheet Shading sheet is dirty.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.3 Scanner System: Foggy background A. Typical Faulty Images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting Procedure Step Section Check Item Result Action Sunlight or any other extraneous light Protect the copier from enters the machine.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.4 Scanner System: Black streaks or bands A. Typical Faulty Images 4036fs4023c0 4036fs4024c0 B. Troubleshooting Procedure Step Section Check Item Result Action Original Original is damaged or dirty. Change original. Original Cover Original Pad is dirty.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.5 Scanner System: Black spots A. Typical Faulty Images 4036fs4029c0 B. Troubleshooting Procedure Step Section Check Item Result Action Original Original is damaged or dirty. Change original. Original Cover Original Pad is dirty. Clean.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.6 Scanner System: White streaks or bands A. Typical Faulty Images 4036fs4022c0 4036fs4021c0 B. Troubleshooting Procedure Step Section Check Item Result Action Original Original is damaged or dirty. Change original. Original Cover Original Pad is dirty.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.7 Scanner System: Uneven pitch A. Typical Faulty Images 4040F4C500DA B. Troubleshooting Procedure Step Section Check Item Result Action Scanner Motor Scanner Motor drive is being transmit- Correct or change drive ted.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.8 Printer System: Blank copy or black copy A. Typical Faulty Images Blank copy Black copy 4036fs4038c0 4036fs4039c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Developing Unit drive is being transmit- Correct or change drive ted.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.9 Printer System: Low image density or rough image A. Typical Faulty Images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Image transfer current contact terminal Clean.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.10 Printer System: Foggy background A. Typical Faulty Images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting Procedure Step Section Check Item Result Action Sunlight or any other extraneous light Protect the copier from enters the machine.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.11 Printer System: Black streaks or bands A. Typical Faulty Images 4036fs4023c0 4036fs4024c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Path Toner is on the paper path. Clean.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.12 Printer System: Black spots A. Typical Faulty Images 4036fs4029c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Path Toner is on the paper path. Clean. Imaging Unit Photo Conductor is dirty.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.13 Printer System: White streaks or bands A. Typical Faulty Images 4036fs4022c0 4036fs4021c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Transfer Roller is dented or scratched. Change Transfer Roller Unit.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.14 Printer System: Void areas A. Typical Faulty Images 4036fs4050c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Photo Conductor is dirty. Change Photo Conductor Unit. Transfer Roller Transfer Roller is dented or scratched.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.15 Printer System: Smears on back of paper A. Typical Faulty Images 4036fs4062c0 4036fs4063c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Path Toner is on the paper path. Clean.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.16 Printer System: Uneven image density A. Typical Faulty Images 4036fs4046c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Transfer Roller is dirty or deformed. Change Transfer Roller Unit.
Field Service Ver. 2.5 Jul. 2006 20. Image quality problem 20.3.17 Printer System: Gradation reproduction failure A. Typical Faulty Images 4036fs4048c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Transfer Roller is dirty or deformed. Change Transfer Roller Unit.
20. Image quality problem Field Service Ver. 2.5 Jul. 2006 20.3.18 Printer System: Uneven pitch A. Typical Faulty Images 4040F4C500DA B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Developing Unit drive is being transmit- Correct or change drive ted.
Field Service Ver. 2.5 Jul. 2006 21. Abort codes 21. Abort codes • The copier displays an abort code on the Touch Panel as it becomes unable to process tasks properly through its software control. Abort codes 4040F4C748DA 21.1 List of Abort Codes •...
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21. Abort codes Field Service Ver. 2.5 Jul. 2006 Description Code Relevant Electrical Components, Units, and Options Scanner control system 0x00c30000 to MFBS Board, BCRS Board, Inverter Board, DF-605 failure 0x00c4ffff Scanner control system 0x00c50000 to MFBS Board, BCRS Board, Inverter Board, DF-605 failure 0x00c5ffff Scanner device control...
Field Service Ver. 2.5 Jul. 2006 22. Parts layout drawing Appendix 22. Parts layout drawing 22.1 Main unit [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C500DA [1] Duplex Unit Door Sensor (PC23) [10] Duplex Unit Lower Transport Sensor (PC25) [2] Switch Back Unit Sensor (PC26) [11] Sub Hopper Solenoid (SL1) [3] Duplex Unit Upper Transport Sensor (PC24)
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22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 [22] [21] [20] [10] [19] [11] [18] [17] [16] [12] [13] [15] [14] 4040F5C501DA Switchback Motor (M3) [12] High Voltage Unit (HV1) Duplex Unit Transport Clutch 1 (CL6) [13] Bypass Paper Feed Clutch (CL5) Synchronizing Roller Clutch (CL1) [14] Erase Lamp (LA1)
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Field Service Ver. 2.5 Jul. 2006 22. Parts layout drawing [20] [19] [21] [18] [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C508DA Scanner Motor (M12) [12] Original Size Sensor 1 (PC201) MFBS Board (MFBS) [13] Original Size Sensor 7 (PC207) CCD Board (CCD) [14] Exposure Lamp (LA2)
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22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 [27] [26] [25] [24] [23] [22] [21] [20] [19] [10] [11] [12] [13] [18] [17] [14] [16] [15] 4040F5C509DA Cooling Fan Motor (M5) [15] Tray2 Paper Near-Empty Sensor (PC14) Synchronizing Roller Sensor (PC1) [16] Tray2 Paper Lift Motor (M8) Tray1 Paper Lift Sensor (PC6)
Field Service Ver. 2.5 Jul. 2006 22. Parts layout drawing 22.2 Duplex Unit 4040F5C502DA Duplex Unit Door Sensor (PC23) Duplex Unit Transport Clutch 2 (CL7) Duplex Unit Upper Transport Sensor (PC24) Duplex Unit Transport Clutch 1 (CL6) Duplex Unit Lower Transport Sensor (PC25) Confidential –...
22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 22.3 Switch Back Unit 4040F5C503DA Switchback Motor (M3) Switch Back Unit Sensor (PC26) Fusing Unit Cooling Fan Motor (M10) Switchback Solenoid (SL4) Confidential – for internal use only, do not distribute...
22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 22.5 PC-102/PC-202 (Option) [26] [25] [23] [24] [22] [21] [20] [19] [18] [17] [16] [15] [10] [13] [11] [14] [12] 4037F5C511DA Tray3 Vertical Conveyance Motor Tray4 Paper Near-Empty Sensor [14] (M120-PF) (PC122-PF) Door Sensor (PC111-PF)
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Field Service Ver. 2.5 Jul. 2006 22. Parts layout drawing 22.6 PC-402 (Option) [24] [23] [22] [21] [20] [19] [10] [11] [18] [12] [13] [17] [14] [15] [16] 4037F5C512DA Vertical Conveyance Motor (M2-LCT) [13] Paper Descent Key (UN1-LCT) Right Lower Door Sensor (PC5-LCT) [14] Shifter Return Position Sensor (PC11-LCT) Vertical Conveyance Sensor (PC2-LCT) [15] Tray Lower Position Sensor (PC13-LCT)
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22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 22.7 JS-502 (Option) 4040F5C504DA Paper Full Detection Sensor (PC1-JOB) Confidential – for internal use only, do not distribute...
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Field Service Ver. 2.5 Jul. 2006 22. Parts layout drawing 22.8 FS-508 (Option) [27] [28] [30] [29] [26] [25] [24] [23] [20] [10] [19] [11] [18] [17] [12] [22] [16] [15] [13] [14] [21] 4040F5C510DA [1] Exit Open/Close Motor (M6-FN) [16] Alignment Motor 2 (M5-FN) [2] Alignment Home Position Sensor 1 (PC6-FN) [17] Alignment Motor 1 (M4-FN) [3] Exit Roller Home Position Sensor (PC12-FN) [18] Exit Paddle Home Position Sensor (PC11-FN)
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22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 22.9 PU-501 (Option) 4040F5C505DA Punch Trash Full (PC1-PK) Confidential – for internal use only, do not distribute...
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Field Service Ver. 2.5 Jul. 2006 22. Parts layout drawing 22.10 MT-501 (Option) [16] [15] [14] [13] [12] [11] [10] 4040F5C506DA Cover Open/Close Sensor (PC11-MK) Paper Detection Sensor 1 (PC1-MK) Paper Full Detection Sensor 4 (PC8-MK) [10] Paper Detection Sensor 2 (PC2-MK) Paper Detection Sensor 4 (PC4-MK) [11] Paper Detection Sensor 3 (PC3-MK)
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22. Parts layout drawing Field Service Ver. 2.5 Jul. 2006 22.11 SD-502 (Option) [14] [13] [12] [11] [10] 4040F5C507DA Crease Motor (M10-SK) Saddle Tray Empty Sensor (PC21-SK) Crease Roller Home Position Sensor In & Out Guide Motor (M13-SK) (PC22-SK) Saddle Interlock Switch (S4-SK) [10] Transport Pulse Sensor (PC25-SK) Layable Guide Home Sensor (PC26-SK)
Field Service Ver. 2.5 Jul. 2006 23. Connector layout drawing 23. Connector layout drawing Description ➀ Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C511DA...
Field Service Ver. 2.5 Jul. 2006 24. Timing chart 24. Timing chart 24.1 Main unit A4 1-page printing, paper fed from Tray 1 Print request received Main Motor (M1) Synchronizing Roller Sensor (M1) Paper Exit Sensor (PC4) Synchronizing Roller Clutch (CL1) 1st Drawer Paper Feed Clutch (CL3) IU Motor (M2)
24. Timing chart Field Service Ver. 2.5 Jul. 2006 24.2 DF-605 24.2.1 1-Sided Mode (A4 two sheets feeding) Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 24. Timing chart 24.2.2 2-Sided Mode (A4 two sheets feeding) Confidential – for internal use only, do not distribute...
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24. Timing chart Field Service Ver. 2.5 Jul. 2006 Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 24. Timing chart 24.2.3 Fax Fine mode (A4 two sheets feeding) Confidential – for internal use only, do not distribute...
24. Timing chart Field Service Ver. 2.5 Jul. 2006 24.2.4 Fax real-time transmission mode (A4 two sheets feeding) Confidential – for internal use only, do not distribute...
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SERVICE MANUAL FIELD SERVICE Duplex Unit/ Switchback Unit Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 1.0 Aug. 2005 CONTENTS Duplex Unit/Switchback Unit General Product specifications ..................... 1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list ..............4 2.2.1 Disassembly/Assembly list................4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 4 2.3.1 Duplex Unit....................
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Field Service Ver. 1.0 Aug. 2005 6.3.1 Initial check items ..................13 6.3.2 Duplex Unit Take-Up Section Misfeed............13 6.3.3 Turnover Unit/Duplex Unit Transport Section Misfeed ........ 14 Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type (1) Duplex Unit Name Duplex Unit Type Switchback and Circulating Duplex Unit Installation Mounted on the right side door of main unit Document Alignment Center B. Paper type (1) Duplex Unit Paper Type Plain paper...
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1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose.
2. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly/Cleaning list 2.2.1 Disassembly/Assembly list Section Part name Ref. page Duplex Unit Right Cover Exterior parts Switch Back Unit Fan Motor Cover Switch Back Unit Right Cover 2.2.2 Cleaning parts list Section Part name Ref.
Field Service Ver. 1.0 Aug. 2005 2. Other 2.3.2 Switch Back Unit A. Fan Motor Cover/Right Cover 4526F2C500DA 1. Remove two screws [1] and Fan Motor Cover [2]. 2. Remove two screws [3] and Right Cover [4]. Cleaning procedure NOTE •...
2. Other Field Service Ver. 1.0 Aug. 2005 2.4.3 Cleaning of the Duplex Unit Ventilation Section 1. Using a soft cloth dampened with alcohol, wipe the outside of the Duplex Unit Ventilation Section [1] clean of dirt. 4040F2C504DA 2. Open the Duplex Unit Door [2]. 3.
Field Service Ver. 1.0 Aug. 2005 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
4. I/O Check Field Service Ver. 1.0 Aug. 2005 I/O Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Field Service Ver. 1.0 Aug. 2005 5. Adjustment Adjustment Adjusting the paper reference position 1. Display Adjust Mode. See P.206 of the main unit service man- ual. 2. Touch the [Printer]. 4040F3E567DA 3. Touch the [Registration (CD)]. 4040F3E568DA 4. Touch the [Test Print]. 4040F3E569DA 5.
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5. Adjustment Field Service Ver. 1.0 Aug. 2005 9. Touch [END] to display the Registra- tion (CD) screen. 10. Touch the [Duplex]. 11. Press the Clear key and use the 10- Key Pad to set the value. • If width A is wider than the specified range: Enter a negative value.
Field Service Ver. 1.0 Aug. 2005 6. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4040F4E511DA Display Misfeed location Misfeed access location Action Duplex Unit Take-Up Section Misfeed...
6. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4040F4C505DA [1] Switch Back Unit Sensor PC26 [4] Synchronizing Roller Sensor [2] Duplex Unit Upper Transport PC24 [5] Duplex Unit Lower Transport PC25 Sensor Sensor [3] Paper Exit Sensor Confidential –...
Field Service Ver. 1.0 Aug. 2005 6. Jam Display Solution 6.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
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6. Jam Display Field Service Ver. 1.0 Aug. 2005 6.3.3 Turnover Unit/Duplex Unit Transport Section Misfeed A. Detection Timing Type Description The Switch Back Unit Sensor (PC26) is not blocked even after the set period of time has elapsed after the Paper Exit Sensor (PC4) is unblocked by the paper. Turnover Unit/ The Duplex Unit Upper Transport Sensor (PC24) is not blocked even after the set Duplex Unit...
SERVICE MANUAL FIELD SERVICE 200 / 250 / 350 Standard Controller Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 1.0 Aug. 2005 CONTENTS Standard Controller General Controller specifications ..................1 Maintenance Firmware upgrade ....................3 Preparations for Firmware rewriting..............3 2.1.1 Service environment ..................3 2.1.2 Writing into the Compact flash ..............3 2.1.3 Checking ROM version ................. 3 Firmware rewriting ....................
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Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
IPX/SPX NetBEUI AppleTalk (EtherTalk) bizhub 350 35 pages/minute (Letter) Print speed bizhub 250 25 pages/minute (Letter) bizhub 200 20 pages/minute (Letter) bizhub 350 4.8 seconds or less (Letter) Fast print time bizhub 250 5.3 seconds or less (Letter) bizhub 200...
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1. Controller specifications Field Service Ver. 1.0 Aug. 2005 B. Supporting client specifications IBM PC and its compatible 32 MB or more Windows 98 SE, Windows Me, Windows 2000 (Service Pack 4 or later), Windows XP (Service Pack 2 or later), or Windows NT 4.0 (Service Pack 6a) Mac OS 9.2 or later or Mac OS X 10.2 or Mac OS X 10.3 PageScope Web Connection...
Field Service Ver. 1.0 Aug. 2005 2. Firmware upgrade Maintenance Firmware upgrade Preparations for Firmware rewriting 2.1.1 Service environment • Drive which enables writing/reading of Compact flash • Compact flash (with 32 MB or more) 2.1.2 Writing into the Compact flash •...
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2. Firmware upgrade Field Service Ver. 1.0 Aug. 2005 NOTE • Be sure to turn ON the sub power switch first before turning ON the main power switch. 4. Turn ON the main power switch. 5. The firmware upgrading sequence will start.
Field Service Ver. 1.0 Aug. 2005 3. Troubleshooting procedures Troubleshooting Troubleshooting procedures Unable to print Symptom Probable cause Action The message “No The printer driver selected for Check the printer name selected. printers are con- printing is not compatible with nected”...
3. Troubleshooting procedures Field Service Ver. 1.0 Aug. 2005 Unable to specify desired settings or unable to print as speci- fied Symptom Probable cause Action A printer driver setting can- Some functions cannot be com- Do not try to select settings that not be selected.
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Field Service Ver. 1.0 Aug. 2005 3. Troubleshooting procedures Symptom Probable cause Action The pages are not Printed pages may be fed out Check the orientation setting. punched. without being punched if the paper is loaded into the paper source with an incorrect orienta- tion.
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3. Troubleshooting procedures Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
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SERVICE MANUAL FIELD SERVICE FK-503 Confidential – for internal use only, do not distribute 2006.07 Ver. 2.5...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 2.5 Jul. 2006 CONTENTS FK-503 General Product specifications ..................... 1 Maintenance Other ........................5 Disassembly/Adjustment prohibited items ............5 Connection ......................6 Disassembly/Reassembly ..................7 FAX Board (with G3 Multi Port option)..............7 Spare TX Marker Stamp 2 ..................7 Ni-MH battery Replacement .................
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Field Service Ver. 2.5 Jul. 2006 6.6.3 One-Touch List.................... 25 6.6.4 Program List ....................25 6.6.5 Bulletin List ....................25 6.6.6 Confidential List ..................26 Initial Mode......................27 Initial Mode Function Setting Procedure ............27 7.1.1 Exiting ......................27 Initial Mode Function Tree .................. 27 Settings in the Initial Mode .................
Field Service Ver. 2.5 Jul. 2006 1. Product specifications General Product specifications A. Type Memory Capacity 32MB Communication mode G3/ECM Scanning resolution 8 x 3.85 line/mm (main line x feed line) 8 x 7.7 line/mm 8 x 15.4 line/mm 16 x 15.4 line/mm Data speed G3 / ECM: 2.4 Kbps - 33.6 Kbps Transmission time...
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High speed scanning (0.55 sec/Letter fine) bizhub 350 35 ppm/A4 High speed printout bizhub 250 25 ppm/A4 Speed bizhub 200 20 ppm/A4 ECM mode (2 sec approx./Std document) High speed half tone Super fine mode Half tone transmission Auto retransmission after error...
Field Service Ver. 2.5 Jul. 2006 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose.
3. Connection Field Service Ver. 2.5 Jul. 2006 Connection • Connect cables from the phone line and other devices with the system as shown below. Standard machine Machine mounted options Back side of the main product Left side of the main product 4040F2E756DA Name Connect to...
Field Service Ver. 2.5 Jul. 2006 4. Disassembly/Reassembly Disassembly/Reassembly FAX Board (with G3 Multi Port option) 1. Remove the Upper Rear Cover. See P.49 of the main unit service manual. 2. Remove the Rear Cover. See P.50 of the main unit service manual. 3.
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4. Disassembly/Reassembly Field Service Ver. 2.5 Jul. 2006 5. Remove the screw [3] and the Guide Plate [4]. 4040F2C687DA 6. Disconnect the connector [5] and remove the hookup harness [6]. NOTE • At reinstallation, use care not to allow the hookup harness to ride over the rib [7].
Field Service Ver. 2.5 Jul. 2006 4. Disassembly/Reassembly Ni-MH battery Replacement 1. Check on the screen that the memory capacity still available for use reads 100%. NOTE • If the memory capacity does not read 100%, let the machine output contents of the memory or wait until the machine completes transmission.
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4. Disassembly/Reassembly Field Service Ver. 2.5 Jul. 2006 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
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6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Utility/Counter Mode Utility/Counter Mode function tree • The function tree is shown to comply with the format displayed on the screen. NOTE • The following function tree shows only the fax-related functions. Ref.
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Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode Ref. Utility/Counter page FAX Setting RX Functions Reception Mode P.21 Number of RX Call P.21 Rings Password Commu- Communication P.22 nication Password Print Lists Setting List P.22 Report Settings TX Report P.22 Activity Report P.22...
6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Utility/Counter Mode function setting procedure 6.2.1 Procedure 1. Press the Utility/Counter key. 2. The Utility/Counter mode screen will appear. 4040F3E560DA 6.2.2 Exiting • Touch the [Enter] key. 6.2.3 Changing the setting value in Utility Mode functions •...
Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode Settings in the User Setting NOTE • Only the fax-related functions will be described for User Setting. 6.3.1 User’s Choice 5/6 A. Output Tray Settings (1) Faxes/Prints • To set the output bin in each of different applications when a finishing option is Functions mounted.
6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 6.3.3 NOTE • It is shown on [Admin. 1] when security mode is set ON. A. One-Touch Functions • To store a destination in a one-touch dial key or change or delete one that has previ- ously been stored as one-touch dial.
Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode Settings in the User Management 6.4.1 Line Monitor Sound Functions • To set the volume of the line monitor sound that can be heard from the monitor speaker during fax transmission. •...
6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 Settings in the Admin. Management • The Admin. Management will be available by entering the administrator password (8 dig- its) set by the Admin. Set. (The administrator password is initially set to “12345678”) 6.5.1 Admin.
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Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode (5) Self-ID • To register the name, telephone number, and other information of the local machine as Functions an ID. • When the ID is to be printed on journals and displayed on the panel of the fax machine on the receiving end.
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6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 <Communication Mode> Functions • To set the communication mode established during transmission. • To change the communication mode established during transmission. <FAX> G3-1 G3-2 Setting/ <Internet FAX> Procedure Internet FAX IP-TX IP Relay <PC>...
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Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode D. RX Settings (1) Memory RX Time Setting <Memory Lock Time> • To set the time of day and the day of the week, at which printing of the received fax is to Functions be started or stopped.
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6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 (2) Password Communication <Communication Password> • To allow a fax to be received only when there is a match in the password that has previ- Functions ously been registered on the transmitter and receiver ends. •...
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Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode (2) RX Document <F-CODE> Functions • To set to receive text for every F-CODE • When setting to receive text for every F-CODE 1. Touch the [RX Document]. 2. Touch the [F-CODE]. Setting/ 3.
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6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 6.5.2 Admin. 2 A. Network Settings (1) Network Setting 2 <SIP-FAX Settings> • To set whether or not to use SIP-FAX function. • To enter SIP-FAX addresses. Functions NOTE • SIP-FAX Settings screen is displayed only when [YES] is selected for [FAX set] - [SIP-FAX Function] in Tech.
Field Service Ver. 2.5 Jul. 2006 6. Utility/Counter Mode Settings in the Reports NOTE • It is shown on [Print List] in [Admin. 1] when security mode is set ON. 6.6.1 TX Report Functions • To print the latest 50 transmission information. 1.
6. Utility/Counter Mode Field Service Ver. 2.5 Jul. 2006 6.6.6 Confidential List Functions • To print the contents of the private box. 1. Press the Utility/Counter Key. Setting/ 2. Touch the [Reports]. Procedure 3. Touch the [Confidential List]. 4. A confidential list will be printed. Confidential –...
Field Service Ver. 2.5 Jul. 2006 7. Initial Mode Initial Mode Initial Mode Function Setting Procedure 1. Press the Warm Restart switch, and “●” appears at the center on the left end of the screen. 2. Enter “3” from the 10-Key Pad. 3.
7. Initial Mode Field Service Ver. 2.5 Jul. 2006 Settings in the Initial Mode 7.3.1 Clear FAX Setting • Clears the FAX-related settings. Functions * If enhance security mode is set ON, menu is not shown. • Own Setting: To clear data relating to the local machine. •...
8. Maintenance Mode Field Service Ver. 2.5 Jul. 2006 Maintenance Mode function tree NOTE • Of the Maintenance mode functions, only those related to the fax machine will be described in the following. • *1: If enhance security mode is set ON, menu is not shown Ref.
Field Service Ver. 2.5 Jul. 2006 8. Maintenance Mode 8.3.3 File Display Functions • This displays the RAM data of MAIN-CPU on the LCD by specifying its file name. * If enhance security mode is set ON, menu is not shown. 1.
8. Maintenance Mode Field Service Ver. 2.5 Jul. 2006 8.3.7 Protocol Trace Functions • To produce an output of a protocol trace. * If enhance security mode is set ON, menu is not shown. Setting/ 1. Call the Maintenance Mode to the screen. Procedure 2.
Field Service Ver. 2.5 Jul. 2006 9. Tech. Rep. Mode Tech. Rep. Mode Tech. Rep. Mode function setting procedure NOTE • Ensure appropriate security for Service mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
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9. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 Tech. Rep. Mode function tree NOTE • Of the Tech. rep. mode functions, only those related to the fax machine will be described in the following. • *1: If enhance security mode is set ON, menu is not shown. Ref.
Field Service Ver. 2.5 Jul. 2006 9. Tech. Rep. Mode Settings in the System Input 9.4.1 Machine Configuration Functions • Displays the machine configuration status. • The machine configuration status is displayed as Yes or No. Setting/ 1. Call the Tech. Rep. Mode to the screen. Procedure 2.
9. Tech. Rep. Mode Field Service Ver. 2.5 Jul. 2006 9.5.5 Fax Comm. Error Counter Functions • To display or clear the count of the number of errors occurred during fax transmission. • Transmission Error: Counts fax transmission errors • Receive Error: To count fax reception errors Checking the counter reading Setting/ P.35...
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Field Service Ver. 2.5 Jul. 2006 9. Tech. Rep. Mode C. TX Condition (1) Prints Functions • Service call for exceeding specified number of papers. • The default setting is “ON”. Setting/ Procedure “ON” (2) Toner Empty Functions • Service call for empty toner. •...
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10. Fax-related Adjustment Items Field Service Ver. 2.5 Jul. 2006 F. Contact Number Functions • Enters the information call number on a report when a notification to the call center fails. Setting/ 1. Touch [Contact Number] and enter the telephone number. Procedure G.
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 Utility/Counter MODE User Man- Confirmation Beep 7 to 5 agement Alarm Volume 4 to2 Line Monitor Sound *1 *3 7 to 5 Job Complete Beep 4 to 2 Panel Cleaning Dehumidify Toner Supply Memory RX ON/OFF POP3 RX...
Page 426
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch Utility/Counter MODE RX Settings Memory RX Time Memory Lock Time Setting Memory Lock Pass- word Confidential RX User Box Delete FAX Setting RX Functions Reception Mode *1 *3 Numbers of RX Call 7 to 3 Rings Password Com-...
Page 427
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 Utility/Counter MODE Security Setting Enhance Security Unlock SSL/TLS Reports *3 *6 TX Report RX Report One-Touch List Program List Bulletin List *1 *3 Confidential List *1 *3 Printer Setting MFP Set Proof Print Hold Time 2 to 1 Overwrite A4...
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE (For (For Remark U.S.) Europe) Restrict SF/SSF comm. (Undefined) Order of displaying year to date (Undefined) Daylight saving time * TX forwarding * (Undefined) Destination machine confirmation transmission (Undefined) TCF continuous sending, PIX continuous sending (Undefined) DP make rate (PSTN1) Set up adjustment value available/unavailable (Make/Break adjustment)
Page 432
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE (For (For Remark U.S.) Europe) REV soft switch for maintenance REV soft switch for maintenance REV soft switch for maintenance REV soft switch for maintenance REV soft switch for maintenance Junk FAX RX denial Copy function use (Undefined)
Page 433
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE (For (For Remark U.S.) Europe) Network, POP3 receiving timeout * Network, # of E-mail TX re-trials Network, Coding method * DNS function * Network, calling interval Network, Image quality of text document (Undefined) Network, FTP timeout Network, Network maintenance window display *...
Page 434
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE (For (For Remark U.S.) Europe) Sign bit, Adjust print density * Priority Sort Mode, Priority Stapling Mode, Priority Punch Mode, Intelligent Sorting, # of holes to punch * Specify output bin * Reserve memory copy Beep Volume, Alarm Volume * Set sound vol.
Page 435
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE (For (For Remark U.S.) Europe) PC printer, Font size (Scalable) (Most significant 8 bits) * PC printer, Font size (Bitmap) (Least significant 8 bits) * PC printer, Font size (Bitmap) (Most significant 6 bits) * PC printer, Switch A4/letter, Map CR/LF * Set PostScript error print, Forcible image trimming * PC printer, Timeout set (Least significant 8 bits) *...
Page 436
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE (For (For Remark U.S.) Europe) (Undefined) PB continuous sending, FSK continuous sending, tone signal continuous sending (Undefined) Dial tone 1 detection (DT1), number of detection confirmation (DT1) (Undefined) Pattern 1 detection (DT11), RX level (TD11) Upper limit frequency (DT11) Lower limit frequency (DT11) (Undefined)
Page 437
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE (For (For Remark U.S.) Europe) Error check of FILL at the top of image data, PTC detection criteria (EOL quantity), Front line replacement at decode error DTS operation Automatic addition of international code at TSI/CSI sending Image error display during RX, communication error display, report output of RX error, disposal of page with communication error Upper limit of pose input quantity...
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch 11.3 List of Soft Switches NOTE • If no bit settings are given in the soft switch list that follows, the factory settings for those particular bits are fixed and should never be changed. : Default settings of U.S.
Page 439
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:14 0 0 0 1 0 1 0 0 Logic Feature Description Specify which image qual- Bit 7-4: 0000 Not available ity is returned to be...
Page 440
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:A8 1 0 1 0 1 0 0 0 Logic Feature Description Print communication “No” means manual print. activity report automati- cally for every 50 activi- ties.
Page 441
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:16 0 0 0 1 0 1 1 0 Logic Feature Description Selects holding time of Bit 3-0: 0000 IC memory device incompleted TX document...
Page 442
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:10 0 1 0 1 0 0 0 0 Logic Feature Description Select number of redialing Bit 7-4: 0000 Specifies the number of redial- ing with the interval specified...
Page 443
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:32 0 1 0 1 0 0 1 0 Logic Feature Description Select dial line speed (DP Bit 7-6: 10 pps This is valid only when speed).
Page 444
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:B9 (For U.S.) 1 0 1 1 0 1 0 1 HEX:B5 (For Europe) Logic Feature Description Select upper limit of cut-off Bit 7-5: 0 mm length after printing:...
Page 445
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Where to detect print From From “From print paper”...
Page 446
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:1A 0 0 0 1 1 0 1 0 Logic Feature Description Select default display of Bit 7-5: G3-1 Returns “Communica- communication mode:...
Page 447
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:31 0 1 0 1 0 0 0 1 Logic Feature Description Select dial line speed (DP Bit 7-6: 10 pps •...
Page 448
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:35 0 0 1 1 0 1 0 1 Logic Feature Description Select numbers of fax One-touch Print program one-touches and of copy programs on auto-mode Bit 7-5:...
Page 449
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:01 0 0 0 0 0 0 0 1 Logic Feature Description Select redialing interval Bit 7-5: 10ïb for resending document.
Page 450
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:C0 1 1 0 0 0 0 0 0 Logic Feature Description Select initial value of TSI Bit 3-0: 0000 TSI 1 name *...
Page 451
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Specify the ringing Bit 7-3: 00000 Specify the ringing count till the main product count of auto receiving...
Page 452
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Call hold guard timer Bit 4-3: 1 hr 10 hr 24 hr...
Page 453
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F8 1 1 1 1 1 0 0 0 Logic Feature Description Select number of errors in Bit 7-4: 0000 redialing terminal of data 0001...
Page 454
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:81 1 0 0 0 0 0 0 1 Logic Feature Description Display Administrator/ User passwords. Display forwarding func- If the machine becomes unable to pro- tion button.
Page 455
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:7F 0 1 1 1 1 1 1 1 Logic Feature Description Service call for printer Specifies whether to make a service call option failure.
Page 456
Confidential – for internal use only, do not distribute...
Page 468
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:3F 0 0 0 1 1 0 1 0 Logic Feature Description Select redialing interval 1. Bit 7-4: 0000 Not available 0001...
Page 469
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description # of resending document. Bit 7-6: Redialing when line is connected but no answer.
Page 470
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description Select threshold value for 32 lines 64 lines Specifies # of error lines as reference of RTN sending error trace.
Page 471
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:88 1 0 0 0 1 0 0 0 Logic Feature Description Select V. 34 fall back toler- Bit 7-5: ance.
Page 472
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:0D 0 0 0 0 1 1 0 1 Logic Feature Description Select upper limit of trans- Bit 4-0: 00000 2400 bps •...
Page 473
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:20 0 0 1 0 0 0 0 0 Logic Feature Description Declare size of print paper Bit 7-5: Not available Specifies declaration for received document.
Page 474
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:7A 0 1 1 1 1 0 1 0 Logic Feature Description Time to be detected as no Bit 7-4: 0000 Not available...
Page 475
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:19 0 0 0 1 0 1 0 0 Logic Feature Description Select the time from when Bit 7-0: Specify the time from line is blocked to when when line is blocked to...
Page 476
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 02 0 0 0 0 0 0 1 0 Logic Feature Description CAR signal OFF time Bit 3-0: 0000 700msec Countermeasure...
Page 488
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:C0 0 0 0 0 0 0 0 0 Logic Feature Description Select order of displaying Bit 7-6: Year-Month-Date Order of displaying year to date.
Page 489
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 Start Time End Time Pattern 8 2:00 am on last Sunday, November 2:00 am on last Sunday, February Pattern 9 2:00 am, April 1 2:00 am on last Sunday, October Pattern 10 2:00 am, April 1 2:00 am, October 1 Pattern 11...
Page 490
Modification Information 01 Dec. 2006 Start Time End Time Pattern 7 2:00 am on last Sunday, October 2:00 am on last Sunday, February Pattern 8 2:00 am on last Sunday, November 2:00 am on last Sunday, February Pattern 9 2:00 am, April 1 2:00 am on last Sunday, October Pattern 10 2:00 am, April 1...
Page 491
Confidential – for internal use only, do not distribute...
Page 492
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 04 0 0 0 0 0 1 0 0 Logic Feature Description Destination machine confir- Not con- Confirm/ mation transmission function firm/...
Page 493
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:53 0 1 0 1 0 0 1 1 Logic Feature Description Special characters when Bit7-0: 01000001 A Specifies the special transmitting data, confirming character at the end of unit of the other party the dial number when...
Page 494
Confidential – for internal use only, do not distribute...
Page 496
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit 215 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 50 235 (PSTN2) 0 1 0 1 0 0 0 0 Logic Feature Description Break time (Make/Break Bit 7-0: Relation between dial adjustment) (PSTN1)
Page 497
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 51 248 (PSTN2) 0 1 0 1 0 0 0 1 Logic Feature Description Minimum pose time Bit 7-0: Set the time for mini- mum pose.
Page 498
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:FF 1 1 1 1 1 1 1 1 Logic Feature Description Insert dummy data before Bit 7-0: Add 200 ms •...
Page 499
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Increase of sound level * Normal Increased sound sound...
Page 500
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:01 0 0 0 0 0 0 0 1 Logic Feature Description Key repeat interval * Bit 7-0: 00000000 Not available 00000001 1×100 ms 11111111 255×100 ms...
Page 501
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:4C 0 1 0 0 1 1 0 0 Logic Feature Description Select buzzer ring pattern Normal JBMS- Specify whether to set the buzzer ring (JBMS).
Page 502
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified print- Cannot Can print When Mode 320 Bit 0 “Cassette selec- ing (G3-2: Tray 1) print tion per reception port”...
Page 503
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified print- Cannot Can print When Mode 320 Bit 0 “Cassette selec- ing (Reports: Tray 1) print tion per reception port”...
Page 504
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:A8 1 0 1 0 1 0 0 0 Logic Feature Description POP3 before SMTP <*> Maximum width of docu- Bit 5-4: A4/Letter Default value of maxi-...
Page 505
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:18 0 0 0 1 0 0 0 0 Logic Feature Description Gateway transmission Allowed Specify allowed or not allowed for send- (Network function) * allowed ing E-mail using gateway communica-...
Page 506
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:D0 1 1 0 1 0 0 0 0 Logic Feature Description Notification of result Specify whether a communication error (Network function) * message is returned to the sender when a communication error occurs with code...
Page 507
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:38 (For U.S.) 1 0 1 0 1 0 0 0 HEX:60 (For Europe) Logic Feature Description Time zone settings: Bit 7-2: 000000 GMT-12:00...
Page 509
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F40 0 1 0 0 0 0 0 0 Logic Feature Description SMTP transmission time- Bit 7-4: 0000 Not available Set time waiting for a out (Network function) <*>...
Page 510
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:20 0 0 1 0 0 0 0 0 Logic Feature Description POP3 receive timeout Bit 7-4: 0000 Not available Set time waiting for a (Network function) <*>...
Page 511
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description E-mail reception (Net- Prohib- Permit- Select either [Prohibited] or [Permitted] work function) ited for E-mail reception (SMTP/POP3).
Page 512
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description E-mail reception (Net- Prohib- Permit- Select either [Prohibited] or [Permitted] work function) ited for E-mail reception (SMTP/POP3).
Page 513
Confidential – for internal use only, do not distribute...
Page 514
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 8A 0 0 0 0 1 0 1 0 Logic Feature Description Calling interval during net- Bit 5-1: 00000 Not available •...
Page 515
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:04 0 0 0 0 0 1 0 0 Logic Feature Description FTP timeout (Network Bit 7-0: 00000001 30 sec Specify the period until function) timeout during no...
Page 520
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:40 0 1 0 0 0 0 0 0 Logic Feature Description Retry interval for “number Bit 7-5: 10 min of times to retry addi- 15 min...
Page 521
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Full-mode function <*> Available available Output of MDN/DSN text Wait time for MDN Bit3-0: 0000...
Page 522
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:10 0 0 0 1 0 0 0 0 Logic Feature Description Specify position for cutting Bit3-2: Center Specify position for cut- off data when forwarding ting off data for the main...
Page 523
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Enable APOP authentica- Enable Specify whether to enable the APOP tion function <*>...
Page 524
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description Use IP Relay function Disable Enable Select whether to enable the IP Relay function.
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:40 0 1 0 0 0 0 0 0 Logic Feature Description IP Relay Process result Commu- Commu- Specify the communication result when timeout <*>...
Page 526
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Specify IP Scanner versions Use IP Use IP Specify whether or not to use IP that are allowed to be used...
Page 545
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Select FLS size. (Copy) * Bit 6-4: 210×330 Specify size of FLS used with in the machine.
Page 546
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Country type for default Bit 7-2: 000001 Germany This feature is applied...
Page 547
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 40 0 1 0 0 0 0 0 0 Logic Feature Description Original discrimination Enable Treat • This bit is available only for U.S. when copying mixed origi- the nor- mixed...
Page 548
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 (For U.S.) 0 0 0 0 0 0 0 0 HEX:04 (For Europe) Logic Feature Description Set drum dry when Not exe- Execute Set whether to switch automatically to...
Page 549
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Impossible to set up multi job Possible Impossi- Prevent multi job setting, even if the bility multi job is available structurally.
Page 550
Confidential – for internal use only, do not distribute...
Page 551
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:05 0 0 0 0 0 1 0 1 Logic Feature Description Wait time (M) at full memory Bit7-0: 00000000 Immediately of PC print...
Page 552
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:04 0 0 0 0 0 1 0 0 Logic Feature Description Language selected * Bit 7-2: 000000 Japanese Selects the language to be displayed on the 000001 English...
Page 553
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Type of Management Bit 7-5: None Sets the type of the Device management Authentication...
Page 554
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Authentication method Card kept Card Sets the authentication method when touched Authentication device (PageACSES) is mounted.
Page 555
Confidential – for internal use only, do not distribute...
Page 556
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:12 (For U.S.) 0 0 0 0 0 1 0 0 HEX:04 (For Europe) Logic Feature Description PDL set of PC print * Bit 7-6: Auto Others...
Page 557
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 80 1 0 0 0 0 0 0 0 Logic Feature Description Select a paper feeder cas- Bit 7-4: 0000 Tray 1...
Page 558
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Select # (first 2 bits) of copies Bit 1-0: to print by PC printer * NOTE...
Page 559
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Select a font # to be Bit7-1: 0000000 Courier...
Page 560
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch Logic Feature Description 0100100 Times New Roman Bold Italic 0100101 Helvetica 0100110 Helvetica Bold 0100111 Helvetica Oblique 0101000 Helvetica Bold Oblique 0101001 Helvetica Narrow 0101010 Helvetica Narrow Bold 0101011 Helvetica Narrow Oblique 0101100 Helvetica Narrow Bold Oblique 0101101...
Page 561
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:74 (For U.S.) 0 1 0 0 1 1 0 0 HEX:4C (For Europe) Logic Feature Description Symbol Set Bit7-2: 000000 Desktop...
Page 562
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch Logic Feature Description 100010 Windows 3.1 Latin 5 100011 PC-866 Others Not available NOTE • The features with (*) are settable by users. *: Screen setting MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:3C (For U.S.)
Page 563
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:30 0 0 1 1 0 0 0 0 Logic Feature Description Select font size to use Bit 7-0: 00000000 when using PC printer 00010000 4.00 (16)
Page 564
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:E8 1 1 1 0 1 0 0 0 Logic Feature Description Select font size to use Bit 7-0: 00000000 when using PC printer 00101100 0.44 (44)
Page 565
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Change between A4 and Letter size for PC printing Set paper tray fixed/ prior- Priority Fixed...
Page 566
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Set OFF or ON of PostScript Sets whether or not to print error error printing to apply when information when PS print has an using PC printer function *...
Page 567
Modification Information 01 Dec. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Parallel setting Bit 7-6: Sets the method for parallel transmis- Compatible sion.
Page 568
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:2C 0 0 1 0 1 1 0 0 Logic Feature Description Select timeout timer (last Bit 7-0: 00001010 10 sec 8 bits) for PC printing * 00001111 15 sec...
Page 569
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:8C 1 0 0 0 1 1 0 0 Logic Feature Description Select RAW port number Bit 7-0: 00000000 Not available (last 8 bits).
Page 570
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Synchronize LDAP exter- Not syn- Synchro- For logging into the LDAP server, set nal server authentication chronize...
Page 571
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 0F 0 0 0 0 1 1 1 1 Logic Feature Description Set up FTP server passive Set up the FTP server passive mode for downloading firmware for downloading firmware.
Page 572
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Setting export extension Set the export file extension for the IP <*>...
Page 573
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Feature Logic Description LDAP search parameter display Set the parameters used when “name” setting name is selected as a search object.
Page 574
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description TCP/IP prohibited Allowed Set whether or not to allow the use of allowed TCP/IP protocol.
Page 575
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description PC (scanner) prohibited Allowed Set whether or not to allow the use of allowed PC (Scanner) TX registered operation.
Page 577
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Specify display of default Set whether or not to display domain domain name name (key) when default domain is selected at user login (ActiveDirectory).
Page 578
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 64 0 1 1 0 0 1 0 0 Logic Feature Description Detective timer of dial tone Bit 7-0: 00000000 Not available Set the time to...
Page 579
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 28 0 0 1 0 1 0 0 0 Logic Feature Description Mode 515: Bit 7-0: Mode 515: Upper limit frequency Set upper limit fre- Mode 515:...
Page 580
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description PB continuous sending Set whether or not to keep sending PB signal entered at the first during PC calling.
Page 581
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: A8 (For U.S.) 1 0 1 0 1 1 1 1 HEX: AF (For Europe) Logic Feature Description Pattern 1 detection (DT11) Set whether or not to detect dial tone...
Page 582
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:0D 0 0 0 0 1 1 0 1 Logic Feature Description Soft timer adjustment Bit 7-0: 00000000 Not available value between DCS and 00000001 5 msec TCF in V.17 and V.27 tar...
Page 583
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:22 (For U.S.) 0 0 1 0 0 0 1 0 HEX:C8 (For Europe) Logic Feature Description Interval between CFR and Bit 7-0: 00000000 Not available 00000001 5 msec...
Page 584
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for automatically Bit 7-0: 00000000 Not available receiving packets 00000001 1 sec...
Page 585
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for manually Bit 7-0: 00000000 Not available receiving packets 00000001 1 sec...
Page 586
Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for manually Bit 7-0: 00000000 Not available sending polling packets 00000001 1 sec...
Page 587
11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 50 (For U.S.) 0 0 0 1 0 0 0 0 HEX: 10 (For Europe) Logic Feature Description T4 timer after detection of 3.0sec ±...
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Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 40 0 1 0 0 0 0 0 0 Logic Feature Description G3 communication Phase-C Bit 7-0: 00000000 Not available Set the maximum time value of Phase-C time...
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11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 (For U.S.) 0 0 0 0 0 1 1 0 HEX: 06 (For Europe) Logic Feature Description RTN sending criteria based Bit 7-0:...
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Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 (For U.S.) 0 0 0 1 1 0 0 0 HEX: 18 (For Europe) Logic Feature Description RTN sending criteria based Bit 7-0:...
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11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 (For U.S.) 0 0 1 0 0 1 0 0 HEX: 24 (For Europe) Logic Feature Description RTN sending criteria based Bit 7-0:...
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Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 (For U.S.) 1 0 0 0 0 0 0 0 HEX: 80 (For Europe) Logic Feature Description Automatic addition of interna- Set whether or not to add interna-...
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11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 (For U.S.) 0 0 0 0 0 0 1 0 HEX: 02 (For Europe) Logic Feature Description Upper limit of pose input Bit 7-0:...
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Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 96 (For U.S.) 1 0 0 0 0 0 1 0 HEX: 82 (For Europe) Logic Feature Description Maximum scanning time for Bit 7-0:...
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11. Soft Switch Field Service Ver. 2.5 Jul. 2006 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 08 0 0 0 0 1 0 0 0 Logic Feature Description Calling interval Bit 7-3: 00000 Set the calling interval.
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Field Service Ver. 2.5 Jul. 2006 11. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: C0 1 1 0 0 0 0 0 0 Logic Feature Description NSF sending Allowed Set whether or not to allow to send allowed NSF (Non-standard function) signal.
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11. Soft Switch Field Service Ver. 2.5 Jul. 2006 Confidential – for internal use only, do not distribute...
Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Troubleshooting 12. Troubleshooting 12.1 Diagnosis by Alarm Code • This section shows diagnoses of system troubles by alarm codes and their remedies. • The default setting for diagnostic codes is “not to be displayed.” If you experience errors frequently, setup the soft switch (MODE 020) to display diagnostic codes.
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 12.2 Communication Error Codes NOTE • Cause - Re: Remote, Li: Line, Lo: Local 12.2.1 Errors in operations Code Description Cause Remedy Re Li Lo • Received DIS but no doc- Error in operation Reload a document and retry ument in local terminal •...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.2.2 Terminal alarm Code Description Cause Remedy Re Li Lo • Memory overflow or nearly Memory overflows or Reset the terminal alarm and full nearly full ask the remote end for resending. •...
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Code Description Cause Remedy Re Li Lo • Received DIS or DTC 3 Failure in remote Try another remote machine. times while waiting for machine response to TCF Line failure Try another line. •...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.2.4 Communication errors (RX) Code Description Cause Remedy Re Li Lo • Protocol failure in V.34 Failure in remote Try another remote machine. sequence machine Line failure Try another line. • T1 timeout while waiting Failure in remote Try another remote machine.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Code Description Cause Remedy Re Li Lo • RX command error (with- Failure in remote Check the status of the out cutting off carrier) machine remote machine. • Interrupted page reception Failure in remote Try another remote machine.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.2.5 Malfunction Code Description Cause Remedy Re Li Lo • Power source off Power source switch None. was turned off Power source failure None. Defective power Replace the power source source supply unit supply unit.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 12.2.6 Internet Fax (E-mail) Transmission / Scan to E-mail Item No. Error Code Possible Cause Action to be Taken E4DXXX The machine cannot connect to a Set an SMTP server address. mail server as the SMTP server address has not been set.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item No. Error Code Possible Cause Action to be Taken E7XXXX APOP authentication failed. Confirm POP3 account and password. ECXXXX A LAN cable has not been con- Check if the LAN cable has been cor- nected, or failed to communicate with rectly connected.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 12.2.9 Scan to SMB Item No. Error Code Possible Cause Action to be Taken ED09C6 The LAN cable is not connected, or Check that the LAN cable is correctly the destination address is incorrect. connected.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item No. Error Code Possible Cause Action to be Taken EAXXXX A LAN cable is not connected. Check that the LAN cable is connected correctly. The network of the network multi- Confirm whether the network settings of function machine and the PC with the the PC and the network settings of the IP address of the destination mis-...
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item No. Error Code Possible Cause Action to be Taken EAXXXX The ImageReceiver is not operating Restart your PC. normally. Install IP Scanner again. Check the TCP/IP settings of the PC. A LAN cable is not connected. Check that the LAN cable is connected correctly.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.2.12 Gateway TX / IP Relay Item No. Error Code Possible Cause Action to be Taken E4FFFE The fixed time passed without confir- Confirm whether the other party mation of transmission by the relay received.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 12.2.14 SIP-FAX Function NOTE • Confirm Item “SIP-FAX Adaptor Troubleshooting” simultaneously with <SIP-FAX Function>. See P.223 Item Error Analysis Possible Action to be Taken Subject Error Details Code Method Cause E30XXX Destination Confirm the set- Destination number Correctly set the...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item Error Analysis Possible Error Details Action to be Taken Subject Code Method Cause E38XXX Global error Server setting of Confirm the LED Adaptor 1 / Server SIP-FAX adaptor 1 status of SIP-FAX error / Sta- is incorrect.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Error Error Details Possible Cause Action to be Taken Code Dest. Line Self • Busy tone detected Destination Confirm the destination number. during initial recog- number error nition signal recep- Destination Change the destination machine tion waiting machine failure and send again.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Error Error Details Possible Cause Action to be Taken Code Dest. Line Self Polarity reversal V.34 failure Set V.34 to OFF and the signal detected during other transmission level to -16dBm, and than initial recogni- send again.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Error Error Details Possible Cause Action to be Taken Code Dest. Line Self Reception command V.34 failure Set V.34 to OFF and the signal error (not carrier dis- transmission level to -16dBm, and connection) send again.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Error Error Details Possible Cause Action to be Taken Code Dest. Line Self 10-second timeout V.34 failure Set V.34 to OFF and the signal after low-speed flag transmission level to -16dBm, and detection during send again.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Error Error Details Possible Cause Action to be Taken Code Dest. Line Self Correct line cannot be V.34 failure Set V.34 to OFF and the signal decoded within 35 transmission level to -16dBm, and seconds during ECM send again.
Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.3 Diagnosis by Symptoms • Possible causes of various problems and their remedies are shown below. Carry out troubleshooting according to this table. Item Symptom Cause Remedy Received Printed image is excessively YES Go to item 2.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Symptom Cause Remedy Received Are characters of copied image YES Failure in the remote side (improper image is or a test image also squeezed? setting of document contrast, and error squeezed Improper setting of document in the transmission unit of the remote contrast: Received image of...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item Symptom Cause Remedy Cannot go to Is the password checked? YES Go to item 2 “Sending” nor NO Go to item 3. “Receiving” Is the password correct? YES Disable password check and Go to item modes NO Match the password.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Symptom Cause Remedy Cannot send YES Go to item 2 Is the external telephone in on- dial number hook status? NO Set the handset on-hook. from 10 key Is the line type specified cor- YES Go to item 3.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item Symptom Cause Remedy Image mem- Proceed to the following proce- YES Normal ory (memory dure. Is the image memory NO Go to item 2 stored for TX backed up? image) is not TX: Disconnect the line cable and proceed a quick backed up.
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 12.4 Troubleshooting of Network APL Function 12.4.1 Error Indications (Icons): POP3 Reception Anomalies Item Condition Possible Cause Action to be Taken When the icon is dis- Failed to receive a document Confirm that the POP3 user name played at the bottom of using POP3.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.4.3 Internet Fax (IP-TX) Transmission Item Condition Possible Cause Action to be Taken Transmission is unsuc- The connection has some Check the LED indicator and connec- cessful. defects. tion of the HUB unit. The volume of the image data is •...
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Condition Possible Cause Action to be Taken The machine receives The size of the mail is so large • Delete the mail in question from the the same document that the connection with the server by receiving it alternatively repeatedly.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item Condition Possible Cause Action to be Taken The PC receives the IP Scanner is not running. Start IP Scanner, perform an RX document, but cannot check, and convert the received data view the image.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Condition Possible Cause Action to be Taken The PC receives the IP Scanner is not running. Start the IP Scanner, perform the RX document, but cannot check, and convert the received data view the image.
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item Condition Possible Cause Action to be Taken [Failed to create The received data is invalid. Close the ImageReceiver and restart image files] is dis- it, and perform scanner transmission played. again. When the ImageReceiver is closed, the received data for which no RX pro- cess has been done by the IP scanner...
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Condition Possible Cause Action to be Taken 18 [Scanner key name Scanner key name has charac- Specify the key name using alphanu- has invalid character] ters other then alphanumeric meric characters, “-” or “_”. is displayed.
Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Item Condition Possible Cause Action to be Taken Cannot send The line type is set incorrectly. Confirm the line type setting for the SIP- with FAX over FAX adaptor or the machine. You mistakenly attempted to send Specify a FAX over IP number.
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Condition Possible Cause Action to be Taken Part of deleted char- Operations may be different Update the display or reload it in the acters remains on for some browsers. browser. the screen. Digits of the input/ For some browsers, the input display area and...
Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting 12.4.11 Others (Network Device Related) Item Condition Possible Cause Action to be Taken When the power Failure in PKG connection Reattach MEM board or MEMS board. switch is on, Unit error Replace MEM board or MEMS board. [ERROR!!] displays on the touch panel screen.
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Item Condition (Message) Possible Cause Action to be Taken Invalid receiver E-mail The server rejected the E-mail Check that the E-mail address of the address because the receiver E-mail sender is a valid E-mail address (such address was not a valid E-mail as edward@xxxx.com).
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 12.5.3 SIP-FAX Adaptor [10] [11] 4040F4C514DA Initialization Button LAN Port Status Display Lamp INIT (Initialization) Lamp Grounding Terminal DATA Lamp LAN Port LINK Lamp [10] PSTN Port VoIP Lamp [11] MFP Port POWER Lamp Action to be Item...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Action to be Item Action to be Taken Condition Confirmation Item Analysis Taken (or next Analysis) (or next Analysis) LAN port sta- Confirm whether the The HUB cannot Replace the If the problem still tus indication HUB power is turned be turned ON.
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Action to be Item Action to be Taken Condition Confirmation Item Analysis Taken (or next Analysis) (or next Analysis) → LINK lamp After turning OFF the Turn ON the If the problem still does not light power, you turned it power after an...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Action to be Item Action to be Taken Condition Confirmation Item Analysis Taken (or next Analysis) (or next Analysis) → VoIP lamp is lit Confirm whether the If the problem still SIP-FAX server name, is not resolved, port number, and SIP refer to the next...
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12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Action to be Item Action to be Taken Condition Confirmation Item Analysis Taken (or next Analysis) (or next Analysis) VoIP lamp is lit The authentication Although authen- Confirm the SIP If the problem still setting of the SIP tication is unnec- server setting...
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Field Service Ver. 2.5 Jul. 2006 12. Troubleshooting Action to be Item Action to be Taken Condition Confirmation Item Analysis Taken (or next Analysis) (or next Analysis) → 5-1 Although the The PB/DP setting is If the problem still VoIP lamp is lit incorrect.
12. Troubleshooting Field Service Ver. 2.5 Jul. 2006 Action to be Item Action to be Taken Condition Confirmation Item Analysis Taken (or next Analysis) (or next Analysis) 5-2 Although the Confirm the port num- The port number Set the port num- VoIP lamp is lit ber and IP address of or IP address of...
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SERVICE MANUAL FIELD SERVICE DF-605 Confidential – for internal use only, do not distribute 2006.04 Ver. 2.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 2.0 Apr. 2006 CONTENTS DF-605 General Product specifications ..................... 1 Maintenance Periodical check ...................... 5 Maintenance procedure (Periodical check parts) ..........5 2.1.1 Replacing the Pick-up Roller and Feed Roller ..........5 2.1.2 Replacing the Separation Roller ..............6 2.1.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller ....
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Field Service Ver. 2.0 Apr. 2006 6.4.1 Sheet-through-ADF (2-sided) ..............19 Setting in the Operation Check................21 6.5.1 Paper Passage ................... 21 6.5.2 ADF Sensor Adjust ..................21 6.5.3 Backup Data Initialization ................21 Mechanical adjustment ..................22 Leading Edge Skew Adjustment................. 22 Adjustment of the Scanning Zoom Ratio in the Main and Sub-Scanning Directions ..................
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Field Service Ver. 2.0 Apr. 2006 1. Product specifications General Product specifications A. Type Name Reverse Automatic Document Feeder Paper Feed Paper Feed from top of stack Type Turnover Switch back system Paper Exit Straight exit system Installation Screw cramp to the main unit Document Alignment Center Document Loading...
1. Product specifications Field Service Ver. 2.0 Apr. 2006 D. Paper feed prohibited originals • If fed, trouble occurrence will be highly possible. Type of Original Possible Trouble Feed failure, damage to the original, or drive Original that is stapled or clipped. failure due to clip clogging Feed failure, damage to the original, or drive Book original...
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Field Service Ver. 2.0 Apr. 2006 1. Product specifications F. Mixed original feed chart For Metric Max. Original 297 mm 257 mm 210 mm 182 mm 148 mm Size Mixed Original Size 297 mm 257 mm 210 mm 182 mm 148 mm 123 mm For Inch...
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1. Product specifications Field Service Ver. 2.0 Apr. 2006 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 2.0 Apr. 2006 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Replacing the Pick-up Roller and Feed Roller 1.
2. Periodical check Field Service Ver. 2.0 Apr. 2006 9. Remove the C-ring [11], and remove [11] the gear [12] and the bushing [13]. [14] 10. Remove two pins [14]. [12] 11. Remove the Feed Roller [15]. [13] NOTE • Use care not to lose the pin. [15] 4344F2C504DA 2.1.2...
Field Service Ver. 2.0 Apr. 2006 2. Periodical check 5. Remove the Separation Roller [7] from the shaft. 4344F2C508DA 2.1.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller 1. Open the Upper Door [1]. 4344F2C500DA 2. Using a soft cloth dampened with alcohol, wipe the Pick-up Roller [2], Feed Roller [3] and Separation Roller [4].
2. Periodical check Field Service Ver. 2.0 Apr. 2006 5. Open the Duplexing Document Feeder. 6. Using a soft cloth dampened with alcohol, wipe the roll [5]. 4344F2C512DA 2.1.5 Cleaning of Miscellaneous Rollers 1. Open the Upper Door [1]. 2. Using a soft cloth dampened with alcohol, wipe the roller [2].
Field Service Ver. 2.0 Apr. 2006 2. Periodical check 8. Remove eight screws [7], and remove the Paper Feed Unit [8]. 4344F2C531DB 9. Using a soft cloth dampened with alcohol, wipe the roller [9]. 4344F2C532DA 2.1.6 Cleaning of the Scanning Guide 1.
3. Other Field Service Ver. 2.0 Apr. 2006 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Field Service Ver. 2.0 Apr. 2006 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Front Cover P.11 Exterior parts Rear Cover P.11 Original Feed Tray Rear Cover P.11 Main Control Board P.12 Board and etc. Variable Resistor P.12 Complete Stamp Unit 2...
3. Other Field Service Ver. 2.0 Apr. 2006 3.3.2 Main Control Board 1. Turn OFF the Main Power Switch. 2. Remove the Rear Cover. See P.11 3. Disconnect all the connectors on the board. 4. Remove three screws [1], and then remove the Main Control Board [2].
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Field Service Ver. 2.0 Apr. 2006 3. Other B. Reinstallation Procedure 1. Close the Side Edge Stop [1] of the Original Feed Tray. NOTE • Be sure to perform document width detection adjustment after replac- ing the Variable Resistor (PBA-VR). See P.26 4344F2C525DA 2.
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3. Other Field Service Ver. 2.0 Apr. 2006 NOTE • Be sure to perform the following operation when the Variable Resistor is replaced. 8. Initialize the backup data. See P.21 9. Perform document width detection adjustment. See P.18 10. Turn OFF the Main Power Switch and turn it ON again and check whether size detec- tion operates normally.
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Field Service Ver. 2.0 Apr. 2006 3. Other 3.3.5 Replacing the Replace Stamp 2 1. Open the Upper Door [1]. 2. Open the Processing Guide [2]. 4344F2C534DA 3. Remove the stamp. 4. Reinstall the new Replace Stamp 2 [3]. NOTE •...
4. Firmware upgrade Field Service Ver. 2.0 Apr. 2006 Firmware upgrade 1. Prepare the firmware upgrade EP-ROM. 2. Turn OFF the Main Power Switch. 3. Remove the Rear Cover. See P.11 4. Insert the prepared EP-ROM [2] to the IC socket section [1] of the Main Control Board.
Field Service Ver. 2.0 Apr. 2006 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
6. Tech. Rep. Mode Field Service Ver. 2.0 Apr. 2006 Tech. Rep. Mode Tech. Rep. Mode function setting procedure See P.152 of the main unit service manual. Setting in the Tech. Rep. Choice 6.2.1 Sheet-through-ADF A. Registration Loop Functions • To adjust the length of the loop to be formed in paper before the Registration Rollers. •...
Field Service Ver. 2.0 Apr. 2006 6. Tech. Rep. Mode I/O Check 6.4.1 Sheet-through-ADF (2-sided) Functions • To check sensors on the paper path. • When a document misfeed occurs. A. Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
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6. Tech. Rep. Mode Field Service Ver. 2.0 Apr. 2006 D. I/O check list Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Paper not PC5-ADF Empty Empty Sensor present present Paper Paper not PC9-ADF Registration Registration Sensor present present Paper Paper not...
Field Service Ver. 2.0 Apr. 2006 6. Tech. Rep. Mode Setting in the Operation Check 6.5.1 Paper Passage Functions • To check for paper passage through the ADF in each of the ADF modes. • Used for checking the document path for any abnormal condition when a document misfeed occurs.
7. Mechanical adjustment Field Service Ver. 2.0 Apr. 2006 Mechanical adjustment Leading Edge Skew Adjustment 1. Load the test chart [1] in the Reverse Automatic Document Feeder and make one 1-sided copy five consecu- tive times. 4344F3C501DA 2. Fold each of the sample copies as illustrated and check for any devia- tion.
Field Service Ver. 2.0 Apr. 2006 7. Mechanical adjustment 6. If there is a deviation as shown on the figure, turn the screw clockwise to adjust it. 7. After the adjustment procedure has been completed, tighten the decora- tive screw and the nut which has been loosened in step 4.
7. Mechanical adjustment Field Service Ver. 2.0 Apr. 2006 4. Touch the [Copy] of CD or FD. 5. Press the Clear key. 6. Enter the value from the 10-Key Pad. • If the line is longer than the specifica- tions, adjust toward the reduction side. •...
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Field Service Ver. 2.0 Apr. 2006 7. Mechanical adjustment FD direction 5. By referring to the left figure, select [Feed (CD)] or [Feed (FD)] to adjust - direction + direction the deviation. - direction • If the deviation is in the - direction with respect to the reference line: Adjust in the + direction.
7. Mechanical adjustment Field Service Ver. 2.0 Apr. 2006 Document Size Detection Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Variable Resistor has been replaced. • When the backup data has been initialized. 1.
Field Service Ver. 2.0 Apr. 2006 8. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4344F4E503DA Panel Misfeed location Misfeed access location Action display...
8. Jam Display Field Service Ver. 2.0 Apr. 2006 Solution 8.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Field Service Ver. 2.0 Apr. 2006 8. Jam Display 8.3.3 Misfeed at Transport section A. Detection timing Type Description The Original Detection Sensor (PC8-ADF) is not blocked even after the set Detection of misfeed at period of time has elapsed after the Registration Sensor (PC9-ADF) is Transport section blocked by the paper.
8. Jam Display Field Service Ver. 2.0 Apr. 2006 8.3.5 Misfeed at Paper Exit section A. Detection timing Type Description The Exit/Turnover Sensor (PC10-ADF) is not blocked even after the set Detection of misfeed at period of time has elapsed after the Original Detection Sensor (PC8-ADF) Paper Exit section is blocked by the paper.
Field Service Ver. 2.0 Apr. 2006 9. Malfunction code Malfunction code Trouble code • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel. 4040F4E510DA Solution 9.2.1 C8301: ADF Cooling Fan Motor Failure...
9. Malfunction code Field Service Ver. 1.1 Nov. 2005 9.2.2 C9701: ADF Document Size Failure Adjustment A. Detection timing Trouble Code Description • Any of ADF Sensor Adjust, Firmware Upgrade, and Org. Width Detection Adjust C9701 available from the Tech. Rep. mode has not been properly completed. B.
Field Service Ver. 2.0 Apr. 2006 10. Set error detection 10. Set error detection • When the ADF or cover set error for some reason is detected, the Panel of the main unit will have the following display. 4344F4E504DA <Panel display and detection timing for each> Panel Description of error Detection start...
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10. Set error detection Field Service Ver. 2.0 Apr. 2006 Blank Page Confidential – for internal use only, do not distribute...
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SERVICE MANUAL FIELD SERVICE PC-102/PC-202 Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type Name 2 way Paper Take-Up Cabinet Type Front loading type 2 way paper take-up device Installation Desk type Document Alignment Center B. Paper type Type Plain paper 56 to 90 g/m (15 to 24 lb) ×...
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1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Separation Roller Assy 1. Remove the Right Door. See P.10 2. Remove two screws [1] and remove the Jam Access Cover [2]. 4348fs2611c0 3.
2. Periodical check Field Service Ver. 1.0 Aug. 2005 NOTE • Install the Separation Roller Assy while pressing the holder down so that it aligns to the metal bracket of the machine. • Make sure that the Separation Roller Assy is not tilted to the right or left when installed.
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Field Service Ver. 1.0 Aug. 2005 2. Periodical check 7. Remove two screws [6] and remove the Paper Take-up Cover [7]. 4348fs2605c0 8. Remove the C-ring [8] and remove the bushing [9]. 4348fs2606c0 [10] 9. Shift the Shaft Assy [10] in the orien- tation as shown on the left, and remove the C-ring [11] and the gear [12].
2. Periodical check Field Service Ver. 1.0 Aug. 2005 [18] 11. Remove two E-rings [16] and the [16] [16] bushing [17], and remove the Pick- up Roller Fixing Bracket Assy [18]. [17] 4348fs2609c0 12. Remove the C-ring [19] and remove the Paper Take-up Roller [20].
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Field Service Ver. 1.0 Aug. 2005 2. Periodical check 6. Remove two screws [4] and remove the Paper Separation Roller Mount- ing Bracket Assy [5] together with frame. 4348fs2617c0 7. Remove two screws [6] and remove the Paper Take-up Cover [7]. 4348fs2605c0 8.
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
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Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right Door P.10 Rear Right Cover P.10 Exterior parts Lower Right Cover P.10 Front Right Cover P.10 Rear Cover P.10 3.2.2 Cleaning parts list...
3. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 4348fs2621c0 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3]. 4.
Field Service Ver. 1.0 Aug. 2005 3. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller 1. Remove the Right Door. See P.10 2. Remove two screws [1] and remove the Jam Access Cover [2].
3. Other Field Service Ver. 1.0 Aug. 2005 3.4.3 Pick-up Roller 1. Remove the Tray3.(Remove the Tray4 from 4th row.) 2. Remove the Paper Separation Roller Mounting Bracket Assy. See steps 1 to 3 of the cleaning proce- dure for “Separation Roller” on P.11. 3.
Field Service Ver. 1.0 Aug. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
5. I/O check Field Service Ver. 1.0 Aug. 2005 I/O check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
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Field Service Ver. 1.0 Aug. 2005 5. I/O check 5.2.2 Sensor check list A. Printer (PC-102/PC-202) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Out of PC112-PF Tray Set Tray3 Set Sensor position PC113-PF Paper Near Empty Tray3 Paper Near-Empty Sensor Blocked Unblocked Paper not...
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Mechanical adjustment Registration (CD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the CD direction. •...
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Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line A. Specification: 10 mm ± 2.0 mm 9. If width A falls within the specified range, finish the adjustment proce- dure. If outside the specified range, perform the adjustment below.
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Registration (FD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the FD direction. 1.
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Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line B. Specification: 11.3 mm ± 1.5 mm 9. If width B falls within the specified range, finish the adjustment proce- dure. If outside the specified range, perform the adjustment below.
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6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4061F4E503DA Misfeed location Misfeed access location Action Tray 3 Paper Take-Up Section...
7. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4061F4C500DA Vertical Conveyance Sensor [4] Tray4 Vertical Conveyance PC126-PF Sensor Tray3 Vertical Conveyance PC117-PF [5] Tray4 Paper Take-Up Sensor PC125-PF Sensor Tray3 Paper Take-Up Sensor PC116-PF Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage pro- cedures.
7. Jam Display Field Service Ver. 1.0 Aug. 2005 7.3.2 Tray3 Paper Take-Up section/Vertical Transport section misfeed (PC-102/ PC-202) A. Detection timing Type Description The leading edge of the paper does not block the Tray3 Vertical Convey- ance Sensor (PC117-PF) even after the set period of time has elapsed after the Tray3 Paper Feed Motor (M122-PF) is energized.
Field Service Ver. 1.0 Aug. 2005 7. Jam Display 7.3.3 Tray4 Paper Take-Up section/Vertical Transport section misfeed (PC-202) A. Detection timing Type Description The leading edge of the paper does not block the Tray4 Vertical Convey- ance Sensor (PC126-PF) even after the set period of time has elapsed after the Tray4 Paper Feed Motor (M123-PF) is energized.
8. Trouble code Field Service Ver. 1.0 Aug. 2005 Trouble code Trouble code display • The main unit’s CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the Touch Panel. 4040F4E510DA Trouble code list Code Item Description...
Field Service Ver. 1.0 Aug. 2005 8. Trouble code Solution 8.3.1 C0206: Tray3 Lift-Up Failure C0208: Tray4 Lift-Up Failure Relevant electrical parts Tray3 Lift Motor (M-124-PF) Main Control Board (PWB-C2 PF) Tray4 Lift Motor (M-125-PF) Main unit Control Board (PWB-MC) Tray3 Lift Sensor (PC114-PF) Main unit DC Power Supply (PU1) Tray4 Lift Sensor (PC123-PF)
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8. Trouble code Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
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SERVICE MANUAL FIELD SERVICE PC-402 Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Field Service Ver. 1.0 Aug. 2005 1. Product specification General Product specification A. Type Name Large Capacity Cabinet Type Front loading type LCC Installation Desk type Document Alignment Center B. Paper type Type Plain paper 56 to 90 g/m (15 to 24 lb) ×...
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1. Product specification Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Separation Roller Assy 1. Remove the Right Door. See P.10 2. Remove two screws [1] and remove the Paper Separation Roller Mount- ing Bracket Assy [2].
2. Periodical check Field Service Ver. 1.0 Aug. 2005 2.1.2 Replacing the Paper Take-up Roller 1. Remove the Rear Cover and the Rear Right Cover. See P.10 2. Remove the Tray3. 3. Remove the Paper Separation Roller Mounting Bracket Assy. See steps 1 to 2 of “Replacing the Sepa- ration Roller”...
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Field Service Ver. 1.0 Aug. 2005 2. Periodical check 8. Remove two C-rings [8] and remove the bushing [9]. 4348fs2505c0 9. Shift the Shaft Assy [10] in the orien- [10] tation as shown on the left, and remove the C-ring [11] and the gear [12].
2. Periodical check Field Service Ver. 1.0 Aug. 2005 12. Remove the C-ring [16] and remove the Paper Take-up Roller [17]. [16] [17] 4348fs2508c0 NOTE • Replace the Separation Roller Assy, Paper Take-up Roller and Pick-up Roller at the same time. 2.1.3 Replacing the Pick-up Roller 1.
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Field Service Ver. 1.0 Aug. 2005 2. Periodical check 7. Remove two screws [6] and remove the Paper Take-up Cover [7]. 4348fs2515c0 8. Remove two C-rings [8], two bush- ings [9], and the Pick-up Roller Assy [10]. [10] 4348fs2517c0 9. Remove the C-ring [11] and remove the Pick-up Roller [12].
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
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Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right Door P.10 Rear Right Cover P.10 Exterior parts Lower Right Cover P.10 Front Right Cover P.10 Rear Cover P.10 Drawer P.11...
3. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 4348fs2520c0 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3]. 4.
Field Service Ver. 1.0 Aug. 2005 3. Other 3.3.3 Drawer 1. Press the Drawer Eject Button [1] and slide out the drawer [2]. 2. Remove the paper. 3. Remove four screws [3] and slide out the drawer [2]. 4348fs2522c0 4. Remove two screws [4], the connec- tor [5], and remove the Connector Board [6].
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3. Other Field Service Ver. 1.0 Aug. 2005 5. Remove two screws [6] and remove the Driver Cover [7]. 4348fs2527c0 6. Remove three screws [8] and remove the Driver Mounting Plate Assy [9]. 4348fs2528c0 NOTE [10] • When assembling, be sure to engage rib of gear 1 [10] with con- vex section of gear 2 [11].
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Field Service Ver. 1.0 Aug. 2005 3. Other 11. Remove the Ground Plate [17]. [18] 12. Remove four Cable Holding Jigs [18] [19] [18] and remove the Main Drawer [19]. NOTE [18] • Use care not to bend the wires. [18] [17] 4348fs2532c0...
3. Other Field Service Ver. 1.0 Aug. 2005 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller 1. Remove the Right Door. See P.10 2. Remove two screws [1] and remove the Paper Separation Roller Mount- ing Bracket Assy [2].
Field Service Ver. 1.0 Aug. 2005 3. Other 3.4.4 Vertical Transport Roller 1. Open the Right Door. 2. Using a soft cloth dampened with alcohol, wipe the Vertical Transport Roller [1] clean of dirt. 4348fs2519c0 Confidential – for internal use only, do not distribute...
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3. Other Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
5. I/O check Field Service Ver. 1.0 Aug. 2005 I/O check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
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Field Service Ver. 1.0 Aug. 2005 5. I/O check 5.2.2 I/O check list A. Printer (PC-402) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Paper not PC2-LCT Vertical Transport Vertical Conveyance Sensor present present Paper Paper not PC1-LCT Feed Paper Feed Sensor present...
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Mechanical adjustment Registration (CD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the CD direction. •...
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Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line A. Specification: 10 mm ± 2.0 mm 9. If the measured width A falls outside the specified range, enter the correc- tion value. 10.
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Registration (FD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the FD direction. 1.
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Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line B. Specification: 11.3 mm ± 1.5 mm 9. If width B falls within the specified range, finish the adjustment proce- dure. If outside the specified range, per- form the adjustment below.
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Shifter Movement Timing Belt Adjustment 1. Slide out the Drawer and remove it. 2. Lift the Main Drawer [1], and remove two screws [2] fixing the Shift Tray. NOTE • When reinstalling, use caution because the wire of the Main Drawer comes off easily.
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4061F4C503DA Misfeed location Misfeed access location Action LCT Paper Take-Up section...
7. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4061F4C502DA Vertical Conveyance Sensor Paper Feed Sensor PC1-LCT Vertical Conveyance Sensor PC2-LCT Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage pro- cedures.
7. Jam Display Field Service Ver. 1.0 Aug. 2005 7.3.2 LCT Paper Take-Up section/LCT Vertical Transport Section A. Detection timing Type Description The leading edge of the paper does not block the Paper Feed Sensor (PC1-LCT) or the LCT Vertical Transport Sensor (PC2-LCT) even after the set period of time has elapsed after the Paper Feed Motor (M1-LCT) is energized.
Field Service Ver. 1.0 Aug. 2005 8. Trouble code Trouble code Trouble code display • The main unit's CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the Touch Panel. 4040F4E510DA Trouble code list Code Item Description...
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8. Trouble code Field Service Ver. 1.0 Aug. 2005 Code Item Description • The Tray Upper Limit Sensor (PC4-LCT) is not blocked even after the set period of time has elapsed after the paper lift-up operation began. • The Tray Upper Limit Sensor (PC4-LCT) is not blocked even after the set pulse is detected by the Elevator Motor Pulse Sensor (PC10-LCT) after the paper lift-up operation began.
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Field Service Ver. 1.0 Aug. 2005 8. Trouble code Code Item Description • The Shifter Return Position Sensor (PC11-LCT) is not blocked even after the set period of time has elapsed after the shift operation began (shift to the right). •...
8. Trouble code Field Service Ver. 1.0 Aug. 2005 Solution 8.3.1 C0001: LCT communication error Relevant electrical parts Main Control Board (PWB-C1 LCT) WIRING DIAGRAM Location Step Action Control signal (Electrical com- ponents) Turn the main unit off, then on again. PWB-C1 LCT replacement 8.3.2 C0209: LCT Elevator Motor Failure...
Field Service Ver. 1.0 Aug. 2005 8. Trouble code 8.3.3 C0210: LCT Lift Failure Relevant electrical parts Tray Upper Limit Sensor (PC4-LCT) Main Control Board (PWB-C1 LCT) Tray Lower Position Sensor (PC13-LCT) Elevator Motor Pulse Sensor (PC10-LCT) Lower Limit Sensor (PC7-LCT) WIRING DIAGRAM Location Step...
8. Trouble code Field Service Ver. 1.0 Aug. 2005 8.3.5 C0213: LCT Shift Gate Operation Failure Relevant electrical parts Shift Gate Home Position Sensor (PC14-LCT) Main Control Board (PWB-C1 LCT) Shift Gate Motor (M3-LCT) WIRING DIAGRAM Location Step Action Control signal (Electrical com- ponents) Check the motor and sensor connectors...
Field Service Ver. 1.0 Aug. 2005 8. Trouble code 8.3.7 C0215: LCT Shift Motor Failure Relevant electrical parts Shift Motor (M4-LCT) Main Control Board (PWB-C1 LCT) Shift Motor Pulse Sensor (PC8-LCT) WIRING DIAGRAM Location Step Action Control signal (Electrical com- ponents) Check the motor and sensor connectors for proper connection, and correct as...
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8. Trouble code Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
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SERVICE MANUAL FIELD SERVICE JS-502 Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
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Field Service Ver. 1.0 Aug. 2005 CONTENTS JS-502 General System configuration....................1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (Other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 Disassembly/Assembly procedure................ 4 2.3.1 Upper Cover....................4 Adjustment/Setting How to use the adjustment section ................. 5 Sensor Check......................
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Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
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Field Service Ver. 1.0 Aug. 2005 1. System configuration General System configuration A. Type Name Job Separator Type Expansion drawer Installation Installed in the copier Document Alignment Center B. Paper type Exit Tray Size Type capacity Plain Paper (56 to 90 g/m ,15 to 24 lb) 250 sheets OHP transparencies...
Field Service Ver. 1.0 Aug. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose.
2. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly/Cleaning list (Other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Exterior parts Upper Cover Disassembly/Assembly procedure 2.3.1 Upper Cover 4347F2C500DA 1. Remove two screws [1], and remove the Upper Cover [2]. Confidential –...
Field Service Ver. 1.0 Aug. 2005 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
4. Sensor Check Field Service Ver. 1.0 Aug. 2005 Sensor Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
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SERVICE MANUAL FIELD SERVICE FS-508/PU-501 /OT-601 Confidential – for internal use only, do not distribute 2006.04 Ver. 2.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
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Field Service Ver. 2.0 Apr. 2006 CONTENTS FS-508/PU-501/OT-601 General Product specifications ..................... 1 FS-508 ........................1 PU-501 ......................... 3 OT-601 ........................4 Maintenance Periodical check ...................... 5 Maintenance procedure (Periodical check parts) ..........5 2.1.1 Cleaning of the Roller and Roll ..............5 Firmware upgrade ....................
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Field Service Ver. 2.0 Apr. 2006 4.4.10 Horizontal Transport Unit ................16 4.4.11 Stapler Unit ....................17 4.4.12 Punch Unit (PU-501)................... 18 4.4.13 Storage Paddle Drive Clutch............... 19 4.4.14 Exit Paddle Drive Clutch ................20 Adjustment/Setting How to use the adjustment section ............... 23 I/O Check ......................
Field Service Ver. 2.0 Apr. 2006 1. Product specifications General Product specifications FS-508 A. Type Name Multi staple finisher built into the copier Installation Installed in the copier Document Alignment Center Consumables Staples B. Functions Modes Non sort, sort, group, sort stable, and punch (when PU-501 is mounted) C.
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1. Product specifications Field Service Ver. 2.0 Apr. 2006 (3) Sort Staple Type Size Weight Max. Capacity Exit A6S to A3 200 sheets Tray1 to 11 x17 A4S, 8 x 11S 1000 Max. 297 mm x 431.8 mm 56 to 90g/m Plain paper sheets or less...
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Field Service Ver. 2.0 Apr. 2006 1. Product specifications PU-501 A. Type Name Punch Unit PU-501 Installation Built into the Finisher B5S/B5 to A3 Paper Size x 11S, 8 x 11, 8 x 14S, 11 x 17 Paper Type Plain Paper (60 to 163 g/m , 16 to 43.5 lb) Punch Hole Metric: 4hole, Inch: 2,3hole...
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1. Product specifications Field Service Ver. 2.0 Apr. 2006 OT-601 A. Type Name Output Tray OT-601 Installation Fixed to the Finisher Mode Non sort, sort, group, and sort stable Number of Bins 1 bin Document Alignment Center B. Paper Type Mode Size Type...
Field Service Ver. 2.0 Apr. 2006 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the Roller and Roll 1. Remove the Sorted Copy Tray. See P.16 2.
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2. Periodical check Field Service Ver. 2.0 Apr. 2006 8. Lower Processing Guide FN-3 [5]. 9. Using a soft cloth dampened with alcohol, wipe the roll [6]. 4349F2C503DA 10. Lower Processing Guide FN-4 [7]. 11. Using a soft cloth dampened with alcohol, wipe the roll [8].
Field Service Ver. 2.0 Apr. 2006 3. Firmware upgrade Firmware upgrade Preparations for Firmware rewriting 3.1.1 Service environment • Drive which enables writing/reading of Compact flash • Compact flash (with 32 MB or more) 3.1.2 Writing into the Compact flash •...
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3. Firmware upgrade Field Service Ver. 2.0 Apr. 2006 4. Open the Right Door. NOTE • Be sure to open the Right Door before turning ON the main power switch. 5. Turn ON the main power switch. 6. Display the Tech. Rep. Mode screen. See P.152 of the main unit service man- 4349F2E541DA ual.
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Field Service Ver. 2.0 Apr. 2006 3. Firmware upgrade 12. When the upgrading sequence is completed, turn OFF the main power switch. 4349F2E546DA 13. Remove the compact flash card [2] from the slot. After some while there- after, turn ON the main power switch. 4040F2C597DA 14.
4. Other Field Service Ver. 2.0 Apr. 2006 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Field Service Ver. 1.5 Jun. 2006 4. Other Precautions to be observed when option configuration is changed • The Exit Tray detection position must be changed depending on configuration of the options mounted on the copier. 4.2.1 Setting the Exit Tray Detection Position A.
4. Other Field Service Ver. 2.0 Apr. 2006 Disassembly/Assembly/Cleaning list (Other parts) 4.3.1 Disassembly/Assembly parts list Section Part name Ref.Page Horizontal Transport Upper Front Cover P.13 Horizontal Transport Upper Cover P.13 Horizontal Transport Front Right Cover P.13 Front Door P.14 Horizontal Transport Lower Front Cover P.13 Horizontal Transport Left Front Cover...
Field Service Ver. 2.0 Apr. 2006 4. Other Disassembly/Assembly procedure 4.4.1 Horizontal Transport Upper Front Cover/Horizontal Transport Front Right Cover/Horizontal Transport Lower Front Cover 1. Open the Front Door. 2. Unhook the tab, and remove the Hor- izontal Transport Upper Front Cover [1].
4. Other Field Service Ver. 2.0 Apr. 2006 4.4.3 Front Door 1. Open the Front Door. 2. Remove the screw [1], and remove the stopper. 3. Remove two screws [2], and remove the dummy cover. 4349F2C535DA 4. Close the Front Door. 5.
Field Service Ver. 2.0 Apr. 2006 4. Other 4.4.6 2nd Drawer 1. Remove two screws [1], and remove the 2nd Drawer [2]. 4349F2C538DA 4.4.7 Output Tray (OT-601) 1. Remove two screws [1], and remove the Exit Tray [2]. 4349F2C539DA 4.4.8 1st Drawer 1.
4. Other Field Service Ver. 2.0 Apr. 2006 4.4.9 Sorted Copy Tray NOTE • When removing the Sorted Copy Tray, set the Sorted Copy Tray to its home posi- tion. • If the Exit Tray (OT-601) is installed, remove it in advance. 1.
Field Service Ver. 2.0 Apr. 2006 4. Other 4.4.11 Stapler Unit 1. Open the Front Door. 2. Turn the dial [1], and move the sta- pler forward. 3. Remove the Staple Cartridge. 4. Remove the screw [2], and remove the cover [3]. 4349F2C512DA 5.
4. Other Field Service Ver. 2.0 Apr. 2006 4.4.12 Punch Unit (PU-501) 1. Remove the Sorted Copy Tray. See P.16 2. Remove the Horizontal Transport Unit. See P.16 3. Remove the Horizontal Transport Upper Cover. See P.13 4512F2C500DA 4. Remove two screws [1], and remove the Reinforcement Bracket [2].
Field Service Ver. 2.0 Apr. 2006 4. Other 4.4.13 Storage Paddle Drive Clutch A. Removal Procedure 1. Remove the Sorted Copy Tray. See P.16 2. Remove the Horizontal Transport Unit. See P.16 3. Remove the Horizontal Transport Upper Cover. 4349F2C522DA See P.13 4.
4. Other Field Service Ver. 2.0 Apr. 2006 4.4.14 Exit Paddle Drive Clutch A. Removal Procedure 1. Remove the Sorted Copy Tray. See P.16 2. Remove the Horizontal Transport Unit. See P.16 3. Remove the Horizontal Transport Upper Cover. 4349F2C526DA See P.13 4.
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Field Service Ver. 2.0 Apr. 2006 4. Other Precaution for Exit Paddle Drive Clutch Reinstallation Exit paddle Exit Paddle Drive Clutch Assy Exit paddle 90° Solenoid flapper 4349F2C529DA 2. Install the gear [2]. 4349F2C530DA 3. Hook the Solenoid Flapper [4] to the tab [3] of the Exit Paddle Drive Clutch Assy.
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4. Other Field Service Ver. 2.0 Apr. 2006 4. Attach the C-ring and press the Exit Paddle Drive Clutch Assy [6] to the bushing [5]. 5. Adjust the spacing between the bushing [5] and the Exit Paddle Drive Clutch Assy [6] to 0.2 mm and 0.2 mm tighten two hexagonal socket head screws.
Field Service Ver. 2.0 Apr. 2006 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
6. I/O Check Field Service Ver. 2.0 Apr. 2006 I/O Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
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Field Service Ver. 2.0 Apr. 2006 6. I/O Check 6.2.2 I/O check list A. Finisher (FS-508/PU-501) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Passage Paper Paper not PC5-FN Transport Sensor (Middle) present present Paper Passage Paper Paper not PC4-FN Entrance Sensor (Feed in)
7. Test Mode Field Service Ver. 2.0 Apr. 2006 Test Mode Entering Function Mode 1. Display the Tech. Rep. Mode screen. See P.152 of the main unit service manual. 2. Touch [Function]. 4349F2E541DA 3. Touch [FC]. 4349F2E542DA 4. Touch the button for the desired function.
Field Service Ver. 2.0 Apr. 2006 7. Test Mode Function Modes 1: Staple unit CD movement mode • Returns the Staple Unit to the predetermined position after it moves to the 2-point sta- pling position for A4. → Moves from the predetermined position to the inner 2-point stapling position for A4. →...
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7. Test Mode Field Service Ver. 2.0 Apr. 2006 8: Creasing Unit movement mode (appears only when the Saddle Kit SD-502 is installed) See P.22 of the SD-502 service manual. 9: Saddle Unit exit open/close mode (appears only when the Saddle Kit SD-502 is installed) See P.22 of the SD-502 service manual.
Field Service Ver. 2.0 Apr. 2006 8. Mechanical adjustment Mechanical adjustment Staple Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Stapler has been replaced. • When staple position is misaligned. 1.
8. Mechanical adjustment Field Service Ver. 2.0 Apr. 2006 4. Open the Front Door. 5. Turn the dial [1], and move the sta- pler forward. 6. Loosen the screw [2], and remove the cover [3]. 4349F3C505DA 7. Loosen two adjustment screws [2] and move the Stapler Unit [3] in the direction of the arrow to make the adjustment.
Field Service Ver. 2.0 Apr. 2006 8. Mechanical adjustment Punch Hole Deviance Adjustment (PU-501) NOTE Make this adjustment after any of the following procedures has been performed. • When the Punch Kit has been replaced. • When the Punch Kit has been removed. 1.
8. Mechanical adjustment Field Service Ver. 2.0 Apr. 2006 Punch Stop Position Adjustment (PU-501) 1. Set the copier into the Hole Punch mode and make a 1-sided copy from a 1-sided original. 2. Check width A on the output paper. 4349F3C511DA 3.
Field Service Ver. 2.0 Apr. 2006 8. Mechanical adjustment Punch Loop Length Adjustment (PU-501) NOTE This adjustment must be made in any of the following cases: • When a slant occurs in the punch hole position. • When misfeed frequently occurs in punch hole mode. 1.
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8. Mechanical adjustment Field Service Ver. 2.0 Apr. 2006 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 2.0 Apr. 2006 9. Jam Display Troubleshooting Jam Display Misfeed Display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the Touch Panel of the machine. 4349F4E502DA Display Misfeed Location Misfeed processing location Action...
9. Jam Display Field Service Ver. 2.0 Apr. 2006 Sensor layout 4349F4C501DA Transport Sensor PC5-FN Entrance Sensor PC4-FN Storage Tray Detecting Sensor PC8-FN Confidential – for internal use only, do not distribute...
Field Service Ver. 2.0 Apr. 2006 9. Jam Display Solution 9.3.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items Check Item Action Does paper meet product specifications? Change paper. Change paper. Is paper curled, wavy, or damp.
9. Jam Display Field Service Ver. 2.0 Apr. 2006 9.3.2 Transport Section Misfeed A. Detection Timing Type Description The Entrance Sensor (PC4-FN) is not blocked even after the set period of time has elapsed after the copier’s Paper Exit Sensor (PC4) is blocked by the paper.
Field Service Ver. 2.0 Apr. 2006 9. Jam Display 9.3.3 Finisher Staple Misfeed A. Detection Timing Type Description The Staple Home Position Sensor in the Staple Unit is not blocked even Finisher Staple misfeed after the set period of time has elapsed after the Staple Motor rotates for- detection ward, and then the Staple Motor rotates backward, and the Staple Home Position Sensor in the Staple Unit is blocked within the set period of time.
9. Jam Display Field Service Ver. 2.0 Apr. 2006 9.3.5 Finisher Bundle Exit Misfeed A. Detection Timing Type Description The Storage Tray Detecting Sensor (PC8-FN) is not unblocked even after Finisher Bundle Exit the set period of time has elapsed after the Exit Motor (M1-FN) is ener- misfeed detection gized.
Field Service Ver. 2.0 Apr. 2006 10. Malfunction code 10. Malfunction code 10.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
10. Malfunction code Field Service Ver. 2.0 Apr. 2006 Code Description Detection Timing • The Shutter Home Position Sensor (PC16-FN) is not unblocked even after the set period of time has elapsed after the Exit Open/ Close Motor (M6-FN) is energized (beginning of shutter-opening operation).
Field Service Ver. 2.0 Apr. 2006 10. Malfunction code 10.2.2 C1190: Aligning Plate 1 Drive Failure 10.2.3 C1191: Aligning Plate 2 Drive Failure Relevant Electrical Parts Alignment Motor 1 (M4-FN) Main Control Board (PWB-A FN) Alignment Motor 2 (M5-FN) Alignment Home Position Sensor 1 (PC6-FN) Alignment Home Position Sensor 2 (PC7-FN) •...
10. Malfunction code Field Service Ver. 2.0 Apr. 2006 10.2.4 C11A0: Paper Holding Drive Failure Relevant Electrical Parts Exit Paddle Solenoid (SL2-FN) Main Control Board (PWB-A FN) Exit Paddle Home Position Sensor (PC11-FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Check the SL2-FN connector for proper connection and correct as...
Field Service Ver. 2.0 Apr. 2006 10. Malfunction code 10.2.6 C11A3: Shutter Drive Failure Relevant Electrical Parts Exit Open/Close Motor (M6-FN) Elevator Board (PWB-B FN) Shutter Home Position Sensor (PC16-FN) Main Control Board (PWB-A FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Check the M6-FN connector for...
10. Malfunction code Field Service Ver. 2.0 Apr. 2006 10.2.8 C11B2: Staple Drive Failure Relevant Electrical Parts Staple Unit Main Control Board (PWB-A FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Check the Staple unit connector for proper connection and correct as necessary.
Field Service Ver. 2.0 Apr. 2006 10. Malfunction code 10.2.10 CC155: Finishing Option Flash ROM Failure Relevant Electrical Parts Main Control Board (PWB-A FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Disconnect and then connect the power cord. Turn OFF the Main Power Switch, wait for 10 sec.
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10. Malfunction code Field Service Ver. 2.0 Apr. 2006 Blank Page Confidential – for internal use only, do not distribute...
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SERVICE MANUAL FIELD SERVICE MT-501 Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
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Field Service Ver. 1.0 Aug. 2005 CONTENTS MT-501 General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Cleaning of the Roller and Roll ..............3 Other ........................4 Disassembly/Adjustment prohibited items ............4 Disassembly/Assembly list (Other parts) ..............
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Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 1. Product specification General Product specification A. Type Name Mail Bin Kit Installation Install at the top section of the Finisher Elevator Tray. Number of Bins 4 bins Number of Sheets Stored per Bin 125 sheets (80 g/m Storable Paper Plain paper (56 to 90 g/m...
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1. Product specification Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the Roller and Roll 1. Open the Right Door. 2.
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly list (Other parts) Section Part name Ref. page Rear Cover Front Cover Exterior parts Upper Cover Right Door Paper Output Tray Disassembly/Assembly procedure 3.3.1 Rear Cover/Right Door 4510F2C504DA 1. Remove the screw [1] and remove the Rear Cover [2]. 2.
3. Other Field Service Ver. 1.0 Aug. 2005 3.3.2 Front Cover/Upper Cover/Paper Output Tray 4510F2C505DA 1. Remove the screw [1] and remove the Front Cover [2]. 2. Remove the Rear Cover. See P.5 3. Remove the Upper Cover [3]. 4. Remove the Paper Output Trays [4]. Confidential –...
Field Service Ver. 1.0 Aug. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
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5. I/O check Field Service Ver. 1.0 Aug. 2005 I/O check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Field Service Ver. 1.0 Aug. 2005 5. I/O check 5.2.2 I/O check list Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Passage 1 Paper Paper not PC10-MK Lower Transport Sensor (Mail Bins) present present Paper Passage 2 Paper Paper not PC9-MK Upper Transport Sensor...
6. Test Mode Operations Field Service Ver. 1.0 Aug. 2005 Test Mode Operations Entering Function Mode 1. Display the Tech. Rep. Mode screen. See P.152 of the main unit service manual. 2. Touch [Function]. 4510F3C504DA 3. Touch [FC]. 4510F3C505DA 4. Touch [12]. 4349F3J503DA Function Modes 12: Mailbin solenoid drive mode...
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4510F4E503DA Misfeed location Misfeed access location Action Vertical Transport Section...
7. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4510F4C501DA Upper Transport Sensor PC9-MK Lower Transport Sensor PC10-MK Transport Sensor PC5-FN Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage pro- cedures.
7. Jam Display Field Service Ver. 1.0 Aug. 2005 7.3.2 Transport Section Misfeed A. Detection timing Type Description The Lower Transport Sensor (PC10-MK) is not blocked even after the set period of time has elapsed after the Transport Sensor (PC5-FN) is unblocked by the paper.
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SERVICE MANUAL FIELD SERVICE SD-502 Confidential – for internal use only, do not distribute 2005.08 Ver. 1.0...
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Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
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Field Service Ver. 1.0 Aug. 2005 CONTENTS SD-502 General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Cleaning of the Rollers and Rolls..............3 Service tool ......................3 CE Tool list......................3 Other ........................
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Field Service Ver. 1.0 Aug. 2005 Fold Angle Adjustment ..................23 Fold Position Adjustment ..................24 Center Staple Angle Adjustment ................ 25 Center Staple Position Adjustment..............26 Troubleshooting Jam Display......................27 Misfeed Display ....................27 Sensor layout...................... 27 Solution ......................28 9.3.1 Initial Check Items ..................
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type Name Saddle Sticher SD-502 Type Built into the Finisher Installation Screwed to the Finisher Document Alignment Center Center parallel two points Stapling Function No. of sheets to be stapled together: 2 to 15 B.
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1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page Confidential – for internal use only, do not distribute...
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the Rollers and Rolls 1. Using a soft cloth dampened with alcohol, wipe the roller [1] and roll [2].
4. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Field Service Ver. 1.0 Aug. 2005 4. Other Disassembly/Assembly list (Other parts) 4.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Paper Output Tray Front Cover Exterior parts Upper Cover Rear Cover Saddle Unit Unit Crease Unit Stapler Unit In & Out Guide Drive Motor P.13 Others Crease Roller...
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.2 Rear Cover 4511F2C501DA 1. Remove two screws [1], and remove the Rear Cover [2]. 4.3.3 Upper Cover 1. Remove the Front Cover. See P.5 2. Remove the Rear Cover. See P.6 3.
Field Service Ver. 1.0 Aug. 2005 4. Other 4.3.4 Saddle Unit 1. Remove the screw [1], and remove the Connector Cover [2]. 4511F2C503DA 2. Remove the screw [3], and remove the ground wire [4]. 3. Unplug two connectors [5]. 4511F2C504DA 4.
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.5 Crease Unit 1. Remove the Saddle Unit. See P.7 2. Remove the Sorted Copy Tray. See P.16 of the FS-508/PU-501/OT-601 service manual. 3. Remove the Horizontal Transport Unit. See P.16 of the FS-508/PU-501/OT-601 service manual. 4.
Field Service Ver. 1.0 Aug. 2005 4. Other 8. Remove two screws [8], and remove the Crease Unit [9]. 4511F2C512DA 4.3.6 Stapler Unit 1. Remove the Saddle Unit. See P.7 2. Remove the Paper Output Tray. See P.5 3. Remove the Front Cover. See P.5 4.
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4. Other Field Service Ver. 1.0 Aug. 2005 11. Remove the harness from the wire [11] saddle. 12. Unplug four connectors [7]. 13. Remove the C-ring [8], and remove the bearing [9]. 14. Remove five screws [10], and remove the Drive Unit [11]. [10] [10] 4511F2C517DA...
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Field Service Ver. 1.0 Aug. 2005 4. Other 20. Remove the screw [18], and remove the lock release lever [19]. [19] [18] 4511F2C522DA 21. Remove eight screws [20], and [20] [20] remove the Lower Cover [21]. [21] [20] [20] 4511F2C523DA 22.
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4. Other Field Service Ver. 1.0 Aug. 2005 Precaution for Clincher Reinstallation • When the Clincher is installed, the position of the Stapler and the Clincher will be misaligned. Be sure to perform the following adjustment. 1. Use three screws [1] to temporary fix the Clincher [2].
Field Service Ver. 1.0 Aug. 2005 4. Other 6. Tighten six screws [10]. NOTE • Turn the gear again and check to see that the protrusion of the [10] Clincher smoothly fits into the [10] recess in the jig. 7. Turn the gear and remove the jig. 4511F2C554DA 4.3.7 In &...
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4. Other Field Service Ver. 1.0 Aug. 2005 11. Remove eight screws [11], and [11] [11] remove the Lower Cover [12]. [12] [11] [11] 4511F2C528DA 12. Remove the wire saddle [13], and unplug two connectors [14]. [13] [14] 4511F2C529DA 13. Remove the screw [15], and remove the In &...
Field Service Ver. 1.0 Aug. 2005 4. Other Precaution for In & Out Guide Drive Motor Reinstallation 4511F2C533DA 1. Press the two In & Out Guides [1] in and check that they touch the stopper [2] simulta- neously. 2. Check that pins [4] can be inserted through the positioning holes [3] (3 holes) of the In &...
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4. Other Field Service Ver. 1.0 Aug. 2005 4. Remove two screws [5], and remove the Chopper Assy [6]. 4511F2C536DA • Install the Chopper Assy in the direction shown in the left figure. Rear Front 4511F2C537DA 5. Remove three C-rings [7], and remove three gears [8].
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Field Service Ver. 1.0 Aug. 2005 4. Other 8. Remove two screws [13], and remove the Rear Holder [14]. [14] [13] 4511F2C541DA 9. Remove the gear [15] of Crease [16] Roller 1, and remove the Lower Guide Plate [16]. [15] 4511F2C542DA •...
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4. Other Field Service Ver. 1.0 Aug. 2005 12. Remove the gear [25] of Crease [26] Roller 2, and remove the Lower Guide Plate [26]. [25] 4511F2C545DA NOTE [29] [28] • When installing the gear [27] to the [27] Lower Guide Plate [28], insert the gear [27] at an angle and use care not to break the tabs [29].
Field Service Ver. 1.0 Aug. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
6. I/O Check Field Service Ver. 1.0 Aug. 2005 I/O Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
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Field Service Ver. 1.0 Aug. 2005 6. I/O Check 6.2.2 I/O check list A. Finisher (SD-502) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Paper not PC20-SK Exit (Saddle) Saddle Exit Sensor present present Paper Paper not PC21-SK Saddle Empty Saddle Tray Empty Sensor present...
7. Test mode Field Service Ver. 1.0 Aug. 2005 Test mode Entering Function Mode 1. Display the Tech. Rep. Mode screen. See P.152 of the main unit service manual. 2. Touch [Function]. 4349F2E541DA 3. Touch [FC]. 4349F2E542DA 4. Touch [8] or [9]. 4349F3E520DA Function Modes 8: Creasing Unit movement mode...
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Mechanical adjustment Fold Angle Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Crease Unit has been replaced. • When a slant occurs in the crease. 1.
8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Fold Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Crease Unit has been replaced. • When a deviation occurs in the crease. •...
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Center Staple Angle Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When Staple Unit 1 or 2 has been replaced. • When a slant occurs in the position of the center staple. 1.
8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Center Staple Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When Staple Unit 1 or 2 has been replaced. • When center staple position is misaligned. •...
Field Service Ver. 1.0 Aug. 2005 9. Jam Display Troubleshooting Jam Display Misfeed Display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the Touch Panel of the machine. 4511F4E502DA Display Misfeed Location Misfeed processing location Action...
9. Jam Display Field Service Ver. 1.0 Aug. 2005 Solution 9.3.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items Check Item Action Does paper meet product specifications? Change paper. Change paper. Is paper curled, wavy, or damp.
Field Service Ver. 1.0 Aug. 2005 9. Jam Display 9.3.3 Staple Unit Misfeed A. Detection Timing Type Description The Staple Home Position Sensor in the Staple Unit is not blocked even Staple Unit misfeed after the set period of time has elapsed after the Staple Motor rotates for- detection ward, and then the Staple Motor rotates backward, and the Staple Home Position Sensor in the Staple Unit is blocked within the set period of time.
9. Jam Display Field Service Ver. 1.0 Aug. 2005 9.3.4 Paper Bundle Exit Misfeed A. Detection Timing Type Description The Storage Tray Detecting Sensor (PC8-FN) is not unblocked even after the set period of time has elapsed after the Exit Motor (M1-FN) is ener- gized.
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10. Malfunction code 10.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
10. Malfunction code Field Service Ver. 1.0 Aug. 2005 10.2 Solution 10.2.1 C11A2: Saddle Exit Roller Pressure/Retraction Failure Relevant Electrical Parts Saddle Exit Open/Close Motor (M9-SK) Main Control Board (PWB-C SK) Saddle Exit Roller Home Position Sensor (PC18-SK) WIRING DIAGRAM Step Action Location...
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10.2.3 C11A5: Saddle In & Out Guide Motor Failure Relevant Electrical Parts In & Out Guide Motor (M13-SK) Main Control Board (PWB-C SK) In & Out Guide Home Sensor (PC23-SK) WIRING DIAGRAM Step Action Location...
10. Malfunction code Field Service Ver. 1.0 Aug. 2005 10.2.5 C11B5: Side Staple 1 Drive Failure 10.2.6 C11B6: Side Staple 2 Drive Failure Relevant Electrical Parts Staple Unit 1 Main Control Board (PWB-C SK) Staple Unit 2 WIRING DIAGRAM Step Action Location Control Signal...
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