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MAP 0800: server hardware problem determination
This MAP describes isolation of hardware-related problems with the
customer-supplied server communicating with the switch through
the SANpilot interface, EFC Server, or customer-supplied server
running the EFC Manager application.
The MAP provides high-level fault isolation instructions only. Refer
to the documentation provided with the server for detailed problem
determination and resolution.
To fault isolate software-related problems with the server, go to
MAP 0300: console application problem determination
To fault isolate switch-to-server communication problems, go to
MAP 0400: loss of console communication
1
Are you performing fault isolation at a customer-supplied server
communicating with the switch through the SANpilot interface?
NO
YES
↓
The server and Internet browser application are not IBM-
supported and analysis for the failure is not described in this
MAP. Refer to the supporting documentation shipped with the
server for instructions on resolving the problem. Exit MAP.
2
Are you performing fault isolation at a customer-supplied, Unix-based
server running the client EFC Manager application?
NO
YES
↓
Unix-based servers are not IBM-supported and analysis for
the failure is not described in this MAP. Refer to the
supporting documentation shipped with the server for
instructions on resolving the problem. Exit MAP.
on page 226.
on page 235.
Chapter 3: Diagnostics
297
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