Extension Ring Groups - Talkswitch 48-CA User Manual

When using Same line Connect, callers will hear silence while they are on hold, since the
callers are on hold at the Telephone Company and not at TalkSwitch. If you want callers
to hear music while they are on hold for calls forwarded to Remote Extensions, do not use
Same line Connect. It's best to experiment with different settings in order to decide what
works best for your configuration.

3.3.1.10 Extension Ring Groups

There are a total of 10 Extension Ring Groups available for your use. Ring Groups are
extensions 300 to 309. By default, extension 300 is configured to ring all extensions.
Different uses for Extension Ring Groups:
Send calls to specific groups of employees: For example, if you have a company with
several departments, you can configure Extension Ring Group 300 for the Sales
Department, to ring extensions 111, 112, 113, and 114. Ring Group 301 might be for
Technical Support, ringing extensions 115 and 116.
Identify types of calls by different ring patterns:
You are the president of a company and you don't want to handle calls from the
general public, yet you want to be alerted when important colleagues try to contact
you. Your regular Local Extension may be 111 for most people, but you can also
configure a Ring Group such as extension Ring Group 300 to ring your extension with
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