Remote Extensions - Call Cascade - Talkswitch 48-CA User Manual

2. No answer at ext. — routing options when this extension does not answer after a
specified number of rings:
Cascade options include forwarding calls to a Local Extension, Remote Extension,
Extension Ring Group, built in Voicemail, Announcement, Auto Attendant or keep
ringing.
3. Answered at ext. — routing options when this extension 'rejects' a screened call:
Selecting 'play caller's name first' will prompt callers, when they choose this
extension at the Auto Attendant, to record their name. When you answer the call
at the extension, it will announce the caller (by playing their recording), at which
time you can choose to accept the call by pressing
Cascade options on this tab by either hanging up or pressing
include forwarding calls to a Local Extension, Remote Extension, Extension Ring
Group, Voicemail, Announcement, Auto Attendant or hang up. In the case where
'hang up' is selected, TalkSwitch will first play the following prompt before
hanging up: "I'm sorry, that extension is unavailable at this time. Please try again
later."
4. Do not Disturb — routing options when this extension has engaged the 'Do not
Disturb' feature:
The Do not Disturb feature is toggled on or off by dialing
Extension handset. Cascade options include forwarding calls to a Local Extension,
Remote Extension, Extension Ring Group, Voicemail, Announcement, Auto
Attendant or hang up. When Do not Disturb is enabled, you will hear "Do not
disturb on" before the dialtone as a reminder since no calls will ring through to
your extension. You may still dial during this prompt.
In the Cascade sequence, only choosing an extension (Local, Remote or Ring Group) will
allow you to choose an option in the next selection. Any other selection is considered an
end-of-call option. Note as well that the last selection in the Cascade sequence only
allows the choice of an 'end-of-call' option. This is done so the chance of a caller being
"looped" within the system is removed.
3.3.3.6 Remote Extensions — Call Cascade
This section allows you to configure the incoming Call Cascade options for the Remote
Extensions. The Call Cascade routing options are only engaged if the extension is
chosen from the Auto Attendant or if a call is manually transferred to the extension.
Once a call enters an extension's Call Cascade sequence, the extension "owns" the call.
It will not follow any other extension's options, even if chosen in the Call Cascade
sequence—what you see in an extension's Call Cascade sequence is exactly what you'll
C o n f i g u r i n g T a l k S w i t c h
# or reroute the call to the
. Routing options
*
62 from a Local
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