Making And Receiving Calls Using Voip; Using Phones Connected In Parallel To Talkswitch - Talkswitch 48-CA User Manual

3. When the call is answered, you can establish the 3-way call at anytime by
pressing 'flash' 80.
4.2.9

Making and receiving calls using VoIP

TalkSwitch 48-CVA supports inter-branch connectivity via PSTN and VoIP. Once
properly configured, calls can be made between locations using VoIP with broadband
connections. TalkSwitch has 50 VoIP location codes (250-299) that can be assigned to
any VoIP line. These location codes can be dialed from any extension or auto
attendant. TalkSwitch automatically hunts the VoIP ports for placing these calls.
Other calls can be made over VoIP by dialing hunt group 88 (first confirm VoIP lines are
active in this hunt group). Dialing '88' at internal dialtone tells TalkSwitch to hunt all
VoIP lines for an available line. In order to reach a remote location, a VoIP phone
number needs to be assigned to the VoIP line you intend to call.
Example:
You have 3 branch locations (New York, Miami, San Jose), all with TalkSwitch
48-CVA units.
Location 1: New York
Phone numbers assigned to 4 VoIP lines: 250-261 (16 phone numbers)
Location 2: Miami
Phone numbers assigned to 4 VoIP lines: 270-273 (4 phone numbers)
Location 3: San Jose
Phone numbers assigned to 4 VoIP lines: 280-283 (4 phone numbers)
If someone in the New York office wants to reach someone in the Miami office, they
can dial one of the phone numbers associated to Miami (270-273). TalkSwitch will
automatically find an available VoIP line then connect to the Miami location. The
TalkSwitch at the Miami location will handle the call according to the configuration
in the Call Handling section for the VoIP lines.

4.2.10 Using Phones connected in parallel to TalkSwitch

Phones connected in parallel (not connected to TalkSwitch but connected to the same
line) with TalkSwitch will always ring at least once before TalkSwitch starts ringing its
extensions or the Auto Attendant answers the call. This occurs because TalkSwitch
uses the first ring to identify the incoming ring pattern before passing it on to the
extensions or the Auto Attendant (TalkSwitch determines if the call is a Distinctive
Ring and detects any Caller ID information). A parallel phone can 'barge in' on any
telephone call on any of TalkSwitch's Lines.
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