Using Call Back - Talkswitch 48-CA User Manual

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Dial (and enter a password if applicable) to enter Command Mode.
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Dial '6' to change/enter Call Back settings.
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Dial one of your extension numbers (Local, Remote or Ring Group). This option
allows you to contact someone in your office, check your voicemail, etc.
c) End the Call Bridge Session: Simply hang up. This will end your Call Bridge
session and disconnect you from TalkSwitch. If you want to guarantee that
TalkSwitch disconnects at the end of a Call Bridge session, dial
hang up.
The Call Bridge telephone number dialed can be any telephone number: local, long
distance, toll free (800 and 888) or international. Simply enter the telephone number
as you would if you were sitting in your office. For long distance calls, do not forget to
include the '1', country code, and area code if applicable.
4.7.2

Using Call Back

The Call Back feature allows you to initiate TalkSwitch to call you at a specified
telephone number. This gives you access to any of the following:
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Call Bridge
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Local Extensions, Remote Extensions and Extension Ring Groups
•
Voicemail
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Configuration settings
Using Call Back involves 3 easy steps:
1. You call your TalkSwitch telephone number to activate Call Back.
2. You answer and accept the Call Back. (TalkSwitch calls you back within 30
seconds.)
3. At the Auto Attendant you can: choose to perform Call Bridge, dial any extension,
access and retrieve voicemail or configure TalkSwitch.
Activating Call Back:
There are two ways to activate Call Back; Prompted and Auto Activation:
1. Using 'Prompted Call Back' Activation: From your out-of-office location, dial a
TalkSwitch telephone number. Let the line ring until the Auto Attendant answers
your call and then dial 6 on the telephone keypad. If you have enabled password
protection you will be asked to supply your password. TalkSwitch will then offer a
series of prompts. Now you can either enter 1 and hang up to initiate the Call Back
or, if you need to enter a new Prompted Call Back number, enter 2 to access the
Prompted Call Back settings, then follow the prompts.
U s i n g T a l k S w i t c h
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