Warranty Service - Talkswitch 48-CA User Manual

Warranty Service

To be eligible to obtain warranty service you must retain proof of purchase and contact
your reseller for warranty details. If you fail to provide proof of purchase, your reseller
and TalkSwitch, a division of Centrepoint Technologies Inc. ("TalkSwitch") will not be
able to provide you with any kind of warranty service.
To obtain warranty service, products must be sent to your reseller or a service facility
designated by TalkSwitch. The original end-user purchaser shall pay all shipping
charges, duties and taxes for products sent to TalkSwitch for warranty service.
TalkSwitch shall pay for return of the product to the end-user purchaser.
To obtain Warranty service:
If purchased from a reseller:
Contact your reseller and obtain a Warranty Return Authorization (WRA) number if
required.
If purchased from TalkSwitch:
Please contact the Technical Support department at TalkSwitch to obtain an WRA
number — (866) 393-9960 toll free in continental North America or (613) 725-2466.
Please have your model and serial number available when you call.
If the product is being shipped from outside of Canada, the following statement must
be included on the package. 'Canadian Goods Being Returned to Canada' .
Failure to obtain a WRA number and include the necessary information will result in
the package being refused.
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