Transfer Options - Talkswitch 48-CA User Manual

Extension Controls:
These controls can be used to increase or decrease the volume level of calls and
system prompts heard at each extension.
VoIP Codec Selection:
By default, all 3 codecs are active and the preferred codec is G.729 (approximately
20Kbps bandwidth). If, for example, you have a 'lite' version of a broadband service,
then you would not have enough bandwidth to support G.711 (approximately
100Kbps bandwidth) or G.726 (approximately 50Kbps bandwidth) codecs, as a 'lite'
connection typically has only enough bandwidth to support G.729. In this case, you
should uncheck the G.726 and G.711 codecs so that the system will not attempt to
use these codecs when setting up a call. Otherwise using these codecs could cause
one side of the call to sound 'choppy' since the broadband connection cannot handle
the required bandwidth.
3.3.5.2

Transfer Options

This section deals with actions TalkSwitch makes when calls are transferred manually.
Transferring a caller to a Local Extension, Remote Extension or Ring Group:
Here, you can specify how transferred calls are handled if their target — a local
extension, remote extension or ring group — is busy or doesn't answer. You have the
choice of TalkSwitch either ringing back the extension that transferred the call or
performing the "no answer" or "busy" action of the extension that the call was
intended for. Any changes made in this section affect the entire system.
Transfer and clear:
TalkSwitch has the ability to clear lines after a call has been transferred. Ensure you
have this service/feature activated on your line(s).
C o n f i g u r i n g T a l k S w i t c h 8 1