Talkswitch 48-CA User Manual page 47

Remote phone number:
Enter the phone number of the Remote Extension (note: no specific prefixes are
required other than area codes for long-distance calls — put the number in just as
though you were dialing it from a regular phone). You may use the following in the
space provided: digits 0 – 9, space, comma, dash,
Last Name / First Name:
Enter the first and last name of the person associated to the extension. The last
name is required if the person is to be included in the 'Dial by Name' directory
listing used by the Auto Attendant. The person using that extension must also
record their name for the directory following the instructions listed below the name
fields.
Connect using:
Select the line Hunt Group that TalkSwitch will use to connect the Remote
Extension. This is advantageous if you have an inexpensive long-distance plan set
up for the lines in Hunt Group 84, you may want to use this Hunt Group for your
long-distance Remote Extensions.
Use Same line Connect
Enabling this option allows incoming calls, when forwarded to the Remote
Extension, to use the same line in which the originating call came in. Using this
feature allows only one line to be used when forwarding incoming calls to a Remote
Extension. This feature can only be used when the line that the originating call
came in on has the 3-Way Calling/Conference or Transfer service (Centrex/Plexar). If
the line does not have any of these services, the call will be forwarded using the
Hunt Group chosen in the "Connect using:" section.
If you have a 'Transfer and clear' service on your line(s) and want to have TalkSwitch
clear lines after forwarding calls to Remote Extensions, you will need to enable 'Clear
telephone line after call transferred' on the Transfer Options page under 'Options' . If
your service requires the remote end to answer the call before the transfer can be
made, then you should use 'play accept/reject prompt' or 'play caller's name first'
screening option set on the 'Answered at ext.' in the Remote Extension section
under Call Handling. Check with your telephone company if you are uncertain which
setting works best for you.
Note: Remote Extensions do not have the ability to manually transfer calls when
using 'Same line Connect' .
C o n f i g u r i n g T a l k S w i t c h
# and .
*
4 1