Upgrading The Talkswitch Software And Firmware - Talkswitch 48-CA User Manual

For Prompted Call Back, TalkSwitch always dials the last Prompted Call Back number
entered. If you do not have the Auto Attendant set to answer a line, a generic TalkSwitch
Auto Attendant will answer after 15 rings and you can then dial 6 to access the Call Back
settings.
2. Using 'Auto Call Back' Activation: From your out-of-office location, dial one of the
Call Back telephone numbers that has been pre-configured for Auto Call Back
activation. Let the line ring at least once, but no more than three times and then
hang up before the call is answered. Within 20 seconds, TalkSwitch will call your
Auto Call Back number.
It is important to remember that all Call Back settings must be pre-configured before
using Auto Call Back. Please be sure that the Auto Attendant for the line using Call Back
does not answer before 4 rings.
Accepting the Call Back:
There are two ways to accept a Call Back from TalkSwitch.
1. Call Back is normally accepted by answering the call and pressing
required, entering your password. This option is used when you have a direct line
to your Call Back telephone number.
2. The 'Use Announced message' option allows the Call Back from TalkSwitch to reach
you even when you are in a hotel or an office where calls are intercepted by a
receptionist or switchboard operator. When the Call Back is answered, TalkSwitch
will begin playing your pre-recorded message (e.g. "Please forward this call to Jane
Doe in room 312"). The message will be played repeatedly for 2 minutes. When the
call is forwarded to you, press
keypad to accept the Call Back. (If the Call Back is not accepted within the initial
2-minute period, TalkSwitch will disconnect the Call Back.) After you accept the
call, you will hear the Auto Attendant, and you can now make your selection to
check your voicemail, ring an extension, use Call Bridge, or enter command mode.

4.8 Upgrading the TalkSwitch Software and Firmware

We are continually looking for ways to enhance your communications capabilities.
When new features are added, we want TalkSwitch users to have immediate access to
the update.
TalkSwitch supports firmware updates for adding new features. Because of this ability,
you can easily update your TalkSwitch by visiting our website at:
www.talkswitch.com/support
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